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[Android] Student/Parent | Excused assignments show missing tag
This behavior has been resolved and deployed to the production environment in versions 8.3 and 4.7. Description Excused assignments will show up with a missing tag in the Student and Parent apps for Android. Expected Behavior Missing tag should not display for excused assignments Workaround No workaround exists at this…
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[iOS] Teacher/Student | Mobile apps fail to authenticate MFA when using biometrics
This behavior has been marked as resolved as it will not be fixed. Description Puget sound uses biometric to verify MFA, but when they attempt to do so via the mobile app it fails Expected Behavior Investigate if this is something the mobile apps can support Workaround No workaround exists at this time. Steps to Reproduce…
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[OPEN] Duplicate classic quizzes in course analytics
Engineers are currently investigating the issue. Description A classic quiz or a discussion topic that is an assignment can show up twice in the resources tab, when the resource is viewed on both mobile and web. This happens because resources show up based on whether they are viewed. When a resource (quiz) is viewed from…
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[iOS] Student | New Quiz does not trigger Respondus Mobile App to open, and instead causes a 403 err
This issue was declined by the product team. Please see the Additional Info section for resolution information. Description When users try to take a New Quiz using Respondus, instead of being redirected to the Respondus Mobile App they are shown a 403 error. Expected Behavior Users should be redirected to the Respondus…
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[a11y] Navigating a New Quiz with VoiceOver skips the RCE on mobile devices
This behavior has been resolved and deployed to the production environment as of 12/03/25. Description When using VoiceOver in Safari, Chrome, or the Student App on an iOS device, trying to navigate a NQ question will skip over the RCE text field. Expected Behavior It should navigate to the RCE text field. Workaround No…
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After uploading/recording media in a submission the player can become unresponsive in speedgrader
This behavior has been resolved and deployed to the production environment as of 10/8/25. Description If your initial embedding of media (audio or video) fails to properly replace the placeholder data that gets injected into the RCE after submitting the media popup, attempting to record a new media recording will usually…
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Unable to switch between cameras in Studio capture/rce media recordings
This behavior has been resolved and deployed to the production environment as of 9/22/25. Description When a user has multiple camera sources on their device, and when trying to change cameras trough studio capture or RCE upload/record the cameras fail to switch. The network request fails with status “ERR_BLOCKED_BY_ORB”…
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Videos in RCE in New Quizzes are still photos
This behavior has been resolved and deployed to the production environment as of 10/1/25. Description Video submitted through RCE (record media) in an essay question for New Quizzes shows up as still photo. Expected Behavior For the recorded media to play as video. Workaround No workaround exists at this time. Steps to…
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Students with more than 50 completed items in the past two weeks show 'Nothing for now' in To Do eve
This behavior has been resolved and deployed to the production environment as of 9/24/25. Description When students have 50 or more completed To Do items from two weeks in the past or later with dates before any uncompleted To Do items, the To Do list in the Card View dashboard loads then displays ‘Nothing for now’…
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[OPEN] User details tray doesn't open with anonymously graded assignments
Engineers are currently investigating the issue. Description When an anonymous grading assignment has a grade, but not posted yet, it prevents the user details tray from opening on the People page. Expected Behavior Instead, the tray should open regardless of an assignment grade being unposted. Workaround No workaround…
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Notifications related to new announcements are not created
This behavior has been resolved and deployed to the production environment as of 9/1/25. Description The notification category “Announcement - New Announcement in your course” is failing to generate a notification to send to the user’s e-mail address, even if configured to notify the user immediately. No notification event…
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Discussion mentions don't work well in courses with large number of students
This behavior has been resolved and deployed to the production environment as of 12/03/25. Description In courses with a large number of students, discussion mentions start acting erratically. When you type @, the users take a moment to load, and only 20 users are loaded. If you start typing a name to narrow down the…
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[iOS] Student | To-do list is showing items up until year 4001
This behavior has been resolved and deployed to the production environment in version 8.1.1. Description Canvas app To-do list is showing items up until year 4001 Expected Behavior To-do list should only display a specific amount of items Workaround No workaround exists at this time. Steps to Reproduce Prerequisites: A…
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Removing time limit for student on a New Quiz causes loading issues for attempt
This behavior has been resolved and deployed to the production environment as of 10/29/25. Description If you create a New Quiz that has a time limit on it, then go into Moderate and add an accommodation to remove the time limit for a student, when that student tries to take their attempt they are met with a never ending…
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[OPEN] QTI Exports of New Quizzes with questions linked from a Item Bank import without questions in
Engineers are currently investigating the issue. Description When exporting a New Quiz with questions linked from a Item Bank to a QTI file, importing that QTI into an Item Bank results in no questions being imported. Importing the same QTI file will work successfully via canvas import content page so the qti seems to be…
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Media cannot be attached in Conversations
This behavior has been resolved and deployed to the production environment as of 8/27/25. Description In the Inbox, attempting to attach media to a conversation message fails. After recording or uploading media and selecting Save Media or Submit the Upload Media modal closes, but the media is never uploaded or attached to…
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Role Duplication in Target User groups - Blackboard
This behavior has been resolved and deployed to the production environment as of 11/19/25. Description The same Group ID appears multiple times in Target User Groups in various areas of Impact. Expected Behavior Roles should only appear once Workaround Hide duplicated roles through Admin > Target User Groups > Select group…
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[iOS] Teacher | Points rather than percent apply when tapping number at the end of grade slider
This behavior has been resolved and deployed to the production environment in version 2.1. Description When grading assignments in the iOS Teacher app that display grade as percentage, if you grade using the slider, sliding the grade to 100 will apply 100%, but tapping the 100 at the end of the slider will apply 100 points…
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Copy this course runs into a page error for teachers if "Allow creation only in the Manually Created
This behavior has been resolved and deployed to the production environment as of 10/8/25. Description When the “Allow creation only in the Manually Created Courses sub-accounts” is enabled on the account level, teachers run into a page error when attempting to use the Copy this course feature for any course that is outside…
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[OPEN] QTI Exports of New Quizzes with questions linked from a Item Bank import without questions in
Engineers are currently investigating the issue. Description When exporting a New Quiz with questions linked from a Item Bank to a QTI file, importing that QTI into an Item Bank results in no questions being imported. Importing the same QTI file will work successfully via canvas import content page so the qti seems to be…