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This page displays currently known issues for all Instructure products.
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Engineers are currently investigating the issue. Description of Issue: The JAWS screen reader doesn’t read the Menu Bar (Edit, View, Insert, Format, Tools, Table) sub-menu options. Expected Behavior: Screenreader should read off options in the Sub-Menus. Steps to Reproduce: Have JAWS setup on Windows Go to any RCE Go to…
Engineers are currently investigating the issue. Summary: Discussions are sorted into two sub-groups under Recent Activity without any clear indication that discussions with replies sort above those without replies. Expected Behavior: Discussions should be sorted by latest activity (creation or latest reply) without any…
Engineers are currently investigating the issue. Description of Issue: On the student Dashboard, the Course work widget summary count cards render the "Missing" label in rgb(230, 36, 41) and the "Submitted" label in rgb(3, 137, 61) on a #F5F5F5 card background. Both compute to 4.14:1. At 14px and font-weight 400 these are…
Assessment results are most valuable when they do more than show where students stand – they should help educators understand what comes next. That’s why, this September, we’re enhancing the Mastery College Prep Assessments to make results easier to interpret, act on, and use at scale. Updates to scaling, scoring, and…
Engineers are currently investigating the issue. Summary: If a course was created and deleted before switching the account to Canvas Career, after restoring it, the course will redirect to the Regular Canvas dashboard. Expected Behavior: Courses that are available on a Career account should not redirect to the Regular…
Engineers are currently investigating the issue. Summary: When a course export package contains new quizzes with items coming from item banks is imported into two separate courses (by two separate users), only one item bank is created in new quizzes which is shared with both courses. Edits made to the items in the item…
This behavior has been resolved. Summary: If an admin is enrolled into a course within a Canvas Career sub account, their admin privileges are not retained on the sub account. Expected Behavior: Permissions should be retained for root level admins across all sub accounts Steps to Reproduce: Prerequisites: Have a sub…
Engineers are currently investigating the issue. Summary: When sorting student gradebook by “Due Dates“ the Discussions with graded checkpoints and when sorting the Gradebook by Due Dates - Oldest/Newest, the discussion appears last on the list, even if the due dates are older than the other assignments. Expected Behavior:…
Engineers are currently investigating the issue. Summary: When creating an announcement with text set to use h2 or h3, or other styling, the text does not keep the headings, and instead appears without styling, in Canvas email notifications. Expected behavior: Instead it should keep the formatting/styling set in the…
Engineers are currently investigating the issue. Summary: If you go into the course Settings and create a course level Grading Scheme or select an Account level Grading Scheme and save, when you go back in and adjust the scheme in the dropdown to be the first listed option and save again. If you then try and click ‘view’…