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This page displays currently known issues for all Instructure products.
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[info callout] This behavior has been resolved and deployed to the production environment as of 5/06/26. Summary: The HTML Editor button has been removed from the RCE. User Expected Behavior: It is expected that the HTML Editor button would be seen and available for use within the RCE. Steps to reproduce: Navigate to an…
[info callout] Engineers are currently investigating the issue. Summary: When {{New Quizzes Canvas Native Integration}} is enabled, users encounter issues embedding external tool content in the RCE. They see a message stating "Success! This popup should close own its own...." but the popup never closes. The most common…
[info callout] This behavior has been resolved and deployed to the production environment as of 5/8/2026. Summary: The HTML Editor button has been temporarily disabled within the Rich Content Editor (RCE) as a precautionary measure. This was a deliberate adjustment to ensure platform stability. Note: This change does not…
The Impact you've been waiting for is hereWe've been listening. And today, we're delivering. Instructure customers have been telling us what would help them better enable, engage, and support their learners, administrators, and institutions. They need more flexibility, more reach, more control, and more ways to meet people…
We’re excited to share that beginning May 4, admins can add custom JavaScript (JS) and CSS directly within the Modern Storefront. We’ve heard from many of you that customization is essential to how you engage learners and represent your brand. With this update, admins have greater flexibility to create fully branded,…
After kicking off our New Quizzes webinar series with a focus on adoption strategy for administrators, we continued the conversation in Sessions 2 and 3 with a focus on the educators using New Quizzes every day. You can revisit the recap of Session 1 in this blog post, and register for the fourth and final session here. In…
[info callout] Engineers are currently investigating the issue. Summary: If a graded item has an override that is assigned just from the Module Assign To (example: section A assigned in assignment override, section B assigned in Module Assign to), the students in that section will not show in the speedgrader. Expected…
Engineers are currently investigating the issue.Summary: When a user attempts to record media without their Webcam enabled through the RCE or on a Media Recording assignment with {{Assignment Enhancements - Student}} enabled, the recording fails to save and throws a "An error occurred uploading your media." message.…
Educators rely on assessment data every day to make decisions about instruction, intervention, and student support. And while Mastery Predictive Assessments have always provided a strong, reliable signal, we’re continually working to make that signal even more precise.That’s why this year, we made an important enhancement…
[info callout] Engineers are currently investigating the issue. Summary: When a user attempts to record media without their Webcam enabled through the RCE or on a Media Recording assignment with {{Assignment Enhancements - Student}} enabled, the recording fails to save and throws a "An error occurred uploading your media."…