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This page displays currently known issues for all Instructure products.
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[info callout] Engineers are currently investigating the issue. Summary: Saving any changes in the Navigation tab leads to the feature options tab failing to load. Exiting the course settings to any other part of the course and then returning does resolve this. Expected Behavior: Feature options should remain visible.…
We recently kicked off the first session in our four-part webinar series focused on the transition to New Quizzes. It was energizing to see so many Canvas administrators, instructional designers, and edtech leaders join us to talk about the future of assessment. During the session, we explored where New Quizzes stands…
Following the rollout in the U.S. and Latin America, we’re continuing our global rollout, bringing IgniteAI Agent directly into the Canvas workflows of educators in Europe, Middle East, Africa, Australia, and New Zealand. With IgniteAI Agent, instructors and admins can: Update course content and settings with simple…
Pinboards have quickly become one of the most popular ways teams share and consume insights in Intelligent Insights’ Ask Your Data. They allow institutions to curate key analytics, highlight important metrics, and make insights accessible across teams. Based on your feedback, we’re introducing several enhancements that…
[info callout] Engineers are currently investigating the issue. Summary: When the calculator is enabled in a New Quiz, students can’t open it when they go in to a quiz. They will see an error, "Sorry, the request was unauthorized", and then the calculator is grayed out. Expected Behavior: The calculator should show for…
[info callout] Engineers are currently investigating the issue. Summary: When the New Quizzes Canvas Native Integration feature is on, if a quiz has a due date, students will not see any due date on the quiz page with the Begin button. If the quiz is using/being opened with the Lockdown Browser, the due date will show…
[info callout] This behavior has been resolved and deployed to the production environment as of 3/25/26. Summary: We’re getting reports of some media submissions that are not previewing in the speedgrader, only showing "This submission is a media recording." The files can still be downloaded and viewed from the Submitted…
[info callout] This issue was declined by the product team. Summary: The option to disable the shopping cart in Catalog is no longer displaying, and in instances where the shopping cart was previously disabled the shopping cart is now showing. User Expected behavior: The option to disable the shopping cart in a Catalog…
[info callout] This behavior has been resolved and deployed to the production environment as of 3/25/26. Summary: When trying to delete/remove a final grade Override, Canvas throws an error: There was a problem overriding the grade. Expected Behavior: Teachers should be able to delete/remove the final grade override from…