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Seems like I'm not the only one here experiencing this. I just want to have someone to reach out to me so I can get this resolved. I've been teaching a course for 6 years and have copied the course every semester and for the first time ever it's not working, no matter what I try. I've tried every which way, and it fails…
Hello, I would like to introduce myself. My name is Moises (Moses). I am excited to start at UW's Cybersecurity Risk Management course. I opted to take this course after an interview I had, where the pre-interview questions were specific to Risk Management Framework knowledge.
Please assist. I have tried to import several imscc exported Canvas files and copy courses to my personal Instructure Canvas shells and ALL have failed on me tonight saying "Canvas Common Cartridge Issues or Course Copy Issue. Please assist.
Hello Canvas community! When I try to import common cartridge (.imscc files), it Fails with "1 issue" and when I click "View Issues", I get the message, "There was an unexpected error, please contact support." - see image below. What's odd about this is that these same files did work just a couple of months ago. I've…
Dear Canvas Support Team, I would like to report a critical issue related to copying or importing course content in Canvas. When attempting to copy any course content using “Copy to” or by importing content into another course, including but not limited to: Quizzes Assignments Modules Any other course-supported content the…
I am running tests in the Canvas test environment using this subdomain pattern: [clientname].test.instructure.com I created test accounts for a teacher and a student. I was able to log in as the test teacher and manage my test classroom. However, I was not able to use the test student account I created due to this message:…
(is this where we now create feature requests now with the new community site?) Hi, we're commonly looking at the workload to giving extra time for multiple students for multiple quizzes w/in a course. Canvas does not currently offer a built-in way to bulk assign extended time for multiple students across multiple quizzes…
We are a credit retrieval school where students do one course every 4ish weeks. We load students into a course through Skyward (grade posting/transcript service) and Canvas and Skyward sync to load students into Canvas courses. Our issue is that when a student finishes a course, and their grade is transcripted in Skyward,…
Hey guys, I am currently taking 5 classes through my university's canvas, and I have the grades widget on my iPhone and my MacBook from the canvas mobile app. What is odd about this widget (the medium sized one) is that despite there being enough room for it to fit 5 courses, it only fits 4. It is also a little annoying…
I'm new here, an instructor referred by Canvas support. I'm having trouble with my discussion boards as they're broken up into multiple pages. I'd like the option to make all of the discussion board posts fit on a single scrollable page. Please? Thank you!
Hi everyone… Has anyone else run into issues with SAML authentication not working, but only on their beta instance? Our production and test sites are fine, but we manage a number of different Canvas instances and every one of them that uses SAML authentication (with either Okta or Microsoft Entra) has not worked for a…
If we are to encourage faculty to use Studio, we need to duplicate the experience we are asking them to leave. Studio needs the ability to offer a "playlist" feature for multiple videos (many different video recording/housing organizations offer this option). Can Canvas provide a way to nest multiple studio videos as a…
Canvas deploys contain code changes that are intended to fix bugs, improve performance, and prepare for new features. These deploys take place every two weeks and can be tested in the beta environment before the production deploy date indicated in the title of this document. Institutions are responsible for conducting…
I teach middle school and my students have recently discovered the ability to play the "what-if" game with grades. They are now obsessed and are playing with it all the time. For the preservation of their sanity I would like to turn it off but don't want to hide their course grade. Is there a way to do so? PLEASE HELP!!…
Good afternoon, I am seeking some help on a predicament that a faculty member posed to us (instructional designers on campus) by which I'm currently befuddled. This is a summary of their issue: They have 2 separate courses that they are combining into one Canvas Course. It will consist of undergraduate and graduate…
Hey Canvas Community, If you’ve been following along with the evolution of Enhanced Rubrics, you know this feature has been quite a journey from its first release to now. We’ve listened, learned, and refined, and today we’re reintroducing Enhanced Rubrics as the foundation for a smarter and more flexible evaluation…
Encountering an issue where students are emailing that they have finished their quiz and can see the results after their attempt but their grades for the assignment. On the instructor's end, their attempt still shows as missing. Inthe Moderate tab for that quiz and you can see their attempts along with the grades they got…
Hello, we are new to Canvas this school year and have encountered a roadblock. I’m curious whether any other K–12 schools here are experiencing the same issue or have found a solution. We have several high school teachers who use total points with weight and adjust their weights midyear. Our courses are set up as a single…
Our district which serves over 40,000 students has committed to using Mastery Connect for our District wide Interim Assessments. We would love for Mastery Connect to add a feature for teachers to use a clickable rubric to grade writing assessments. This would help to make our grading more efficient and accurate which will…
We have a training that people can take which is set as a canvas course. But before they take the training, we want them to have the prerequisite of taking a different course A in catalog. I don't want to set up a program because they may not want to take the training if they took course A and decided that training isn't…
I'm not sure that this is the right place to post about this, but I was wondering if anyone has a fix for how the scroll bar for the entire page covers the scroll bar for just a document viewed in Canvas. The scroll bar for a document will stay visible until one attempts to interact with it, at which point the bar for the…
Hi There, We are in the process of transitioning to Canvas this year and were wanting to connect with any other MYP schools to see how you setup Assignment and grading under your modules. Or you could guide us to any resources you may have.
After using Canvas for a while, I picked up a small habit that’s saved me some last-minute stress with written submissions. Even when drafts are original, longer explanations and summaries tend to reuse common phrasing, especially in research-heavy assignments. Before submitting, I usually do a quick cleanup pass to reduce…
Is there anything in the works for an admin 'master' Calendar to be used inside of Catalog similar to what's used inside of the LMS? Consisting of things such as enrollment count, course dates/times, description, cost, etc.?? In our thinking it would be a tool specifically for admins in catalog.
In the "How do I use the Learning Mastery Gradebook" page, under "Student scores" (https://community.instructure.com/en/kb/articles/660932-how-do-i-use-the-learning-mastery-gradebook-to-view-outcome-results-in-a-course#view-student-scores), the displayed gradebook shows a little colorful square and also points for each…
Hello, I'm trying to utilize an API call to pull completed certificates and was hoping to download and store the certs as a backup. I can successfully run the API call but it will not allow me to view the certificate unless I access the URL while signed into an account where it's "my" cert. Is there a permissions setting…
Whether you’re new to Canvas or looking to expand your skills, each Klatch session offers a welcoming space to share ideas, ask questions, and learn from one another. As a K12 Canvas Admin and Technology Instructional Specialist, I am passionate about helping teachers simplify their workflow, make the most of their time,…
The Canvas Klatch is an online office hour open to all members of the Instructure Community. It started as an office hour for the courses I teach for CVC@ONE: Introduction to Teaching with Canvas Advanced Techniques with Canvas Online Teaching and Design Equity & Culturally Responsive Online Teaching Humanizing Online…
Mastering budget season with evidence-based insights- Kick off the new year by taking the guesswork out of your financial planning! Join us for a high-impact session on using LearnPlatform to navigate budgeting season with confidence. We will review how to leverage data from your Inventory Dashboard and Rapid-Cycle…
Admin Library Configuration & Optimization Is your edtech library acting as the "single source of truth" your district needs? Join us for a deep dive into Admin Library configuration, where we will share "tips & tricks" to streamline your management processes. A well-maintained library is vital for compliance and informed…