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[iOS] All | Media player doesn't have picture-in-picture option
[info callout] Engineers are currently investigating the issue. Summary: The picture-in-picture option is no longer available when playing media in the mobile apps. Expected behavior: The picture-in-picture option should be present so that users can listen/watch media on the go. OS and APP version iOS 26.2.1/Android 16…
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SG2: Clicking submit button multiple times on rubric generates multiple assessments
[info callout] Engineers are currently investigating the issue. Summary: In SpeedGrader 2, when a user clicks the submit assessment button multiple times on a rubric it creates multiple assessments. This is a problem because instructors get confused about why they have multiple assessments, and then they ask support to…
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[a11y] "Who can use this resource?" requirement is not announced when Sharing Commons resources
[info callout] Engineers are currently investigating the issue. Summary: When sharing or editing Commons resources, screen readers don’t announce that the field “Who can use this resource?” Expected Behavior: Screen readers should announce required fields Steps to Reproduce: Enable a screen reader Navigate to a course’s…
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To Do list will not load for users with too many enrollments
[info callout] Engineers are currently investigating the issue. Summary: Users with a large number of enrollments are not able to load their Dashboard To-Do list on both, Card and List views due to background requests from the dashboard triggering rate limiting. Expected Behavior: Users should be able to load their To-Dos…
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Detect multiple sessions feature will display a warning to students when accessing a New Quiz
[info callout] Engineers are currently investigating the issue. Summary: In New Quizzes, when {{Detect Multiple Sessions}} is enabled and after a student takes a quiz, previewing the quiz page of any other quiz in the same browser session; a warning message appears “You have already started this quiz in a different…
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SG1 fails to launch for checkpoint discussions without a required replies due date
[info callout] Engineers are currently investigating the issue. Summary: SpeedGrader 1 will fail to launch for the teacher in a course if a discussion with checkpoints has a due date but not a required replies due date. Expected behavior: Instead SpeedGrader should launch for teachers if they have open ended dates on the…
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[Android]Student|Cross-shard launch failure for LTI tools and New Quizzes
[info callout] Engineers are currently investigating the issue. Summary: When a user is created on an instance and there is a new quiz in a different cross-shard instance in a trust, the user will see "an unexpected error occurred." when trying to start their attempt through the current Android Student app. Expected…
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Restrict view of quantitative data affects teachers view of rubrics in SG2
[info callout] This case was unable to be reproduced. If behavior persists, please submit a new support case. Summary: When a canvas course has Restrict view quantitative data checked(enabled) and the performance and usability upgrades for speedgrader enabled. Teachers are not able to view the points for their rubrics.…
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Turnitin flag inconsistently displayed in gradebook
[info callout] Engineers are currently investigating the issue. Summary: When viewing the gradebook the Turnitin flag displays inconsistently. The behavior is inconsistent, but if you refresh the page enough the issue will happen User Expected Behavior: The TII flag should display correctly every time the page loads. Steps…
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[UX] | Windows high contrast theme makes Speedgrader unusable
[info callout] Engineers are currently investigating the issue. Summary: There is an option with Windows to apply a “high contrast theme”. This theme makes Speedgrader 2 practically unusable, it strips a lot of formatting and many header boxes overlay one another. Impact: For users who need this accessibility option and…
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[iOS] All | Assignment/Grade list freeze on iOS 26.1+
[info callout] Engineers are currently investigating the issue. Summary: Assignment List and Grade List can freeze while scrolling in some cases on devices running iOS 26.1 or above. iOS 18 or 26.0 are not affected the freeze happens regardless of whether Liquid Glass enabled or not reproducible both on real device and…
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[a11y] Keyboard focus indicator for 'Load <assignment name> in a new window' button for external tool assignments is not visible in Windows High Contrast Mode
[info callout] Engineers are currently investigating the issue. Summary: When Windows High Contrast Mode (HCM) is enabled, the Keyboard focus does not reach the [Load in a new window] button for external tool assignments set to open in a new tab. Expected Behavior: Keyboard focus indicator should be visible even when HCM…
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Quiz and Item analysis report not displaying images inserted to quiz questions
[info callout] Engineers are currently investigating the issue. Summary: Images on the questions appear broken when generating the quiz item analysis report for New Quizzes that have questions containing images. Images are visible during students attempt. Expected Behavior: Images should be shown in quiz and item analysis…
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Media files embedded via RCE fail to open when downloaded from Course Files
[info callout] Engineers are currently investigating the issue. Summary: Media files embedded via the RCE are not viewable when downloaded from the Course Files. Expected Behavior: Files should be viewable after downloaded from Course files Steps to Reproduce: Prerequisites: Have a course, with any item where RCE is…
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IP Filter not working on Classic Quizzes in YUL
[info callout] This behavior has been resolved and deployed to the production environment as of 1/28/26. Summary: Attempting to use the IP filters on a classic quiz to allow students to take the quiz only from certain ip addresses fails to properly allow access from those IP addresses in the Canada/YUL region. User…
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Line breaks not rendered in Grading Notes on New Quiz essay questions
[info callout] Engineers are currently investigating the issue. Description: Line breaks do not show in the essay question Grading Notes when grading a New Quiz. Expected behavior: Line breaks to be displayed. Workaround: No workaround exists at this time. Steps to Reproduce: Prerequisite: Published course with New Quizzes…
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Using 'back' simply refreshes the page with media embedded
[info callout] This case was unable to be reproduced. If behavior persists, please submit a new support case. Description: If a page has a media embedded via external tool, using the browsers ‘back’ button simply refreshes the page. This doesn’t happen when embedding youtube video directly. Had multiple people try it on…
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Link Selection Deep link response caches URL for new module items
[info callout] Engineers are currently investigating the issue. Description: After adding a resource from the Link Selection placement, clicking the plus button to add another resource to the module shows the URL of the resource you just linked instead of an empty field Expected behavior: Page should either refresh to…
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Per-question feedback fails to save in SpeedGrader for New Quizzes Survey submissions
[info callout] This behavior has been resolved and deployed to the production environment as of 2/4/26 Description: When attempting to leave feedback on individual questions in a New Quizzes survey via SpeedGrader, the feedback does not save. After clicking ‘done’ to exit the comment edit mode, the UI suggests the comment…
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Videos inserted as hyperlinks occasionally show up off-centered when they open on a new page
[info callout] Engineers are currently investigating the issue. Description: When a video is inserted as a hyperlink set to open on a new page, it sometimes appears off-centered once it opens. Full-screening the video and minimizing it causes it to be off-centered if it wasn’t already. Expected behavior: Videos should be…
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a11y] Gradebook statuses use color alone to convey meaning
[info callout] This behavior has been resolved and deployed to the production environment as of 1/28/26. Description: The gradebook has three statuses that use color alone to convey meaning. The statuses in question are dropped grades, late submissions, and resubmitted assignments. Dropped is orange, late is blue, and…
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[OPEN] Planner items API does not return records for users enrolled in cross-shard courses
Engineers are currently investigating the issue. Description: When users are enrolled in courses on a different shard, planner items from the cross-shard courses are not returned by the planner items API endpoint /api/v1/planner/items Both the To Do list on the Card view dashboard and List view dashboard use this endpoint…
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[OPEN] Respondus Launches fail when New Quiz title exceeds 29 characters and contains interpunct (.) character
Engineers are currently investigating the issue. Description: Respondus LockDown Browser launches are failing in New Quizzes that contain more than 29 characters and one of those characters is an interpunct character (·). When students attempt to launch New Quizzes through LDB, they see the following error message:…
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Consortium appointment groups/events do not appear in Calendar if user is logged into different instance than the course linked to the appointment group
This behavior has been resolved and deployed to the production environment as of 1/14/26. Description: If an appointment group is created for a course in one instance in a consortium, but a user logs into a different instance in the consortium, that appointment group will not appear to them. Instead they need to be logged…
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[OPEN] Unable to see other's draft submission comments in the new SpeedGrader
Engineers are currently investigating the issue. Description: When Performance and Usability Upgrades for SpeedGrader is enabled, teachers/admins can't see the submission comment drafts from other teachers in the UI. Expected behavior: Instead, teachers/admins should see the submission comment drafts of others. Workaround:…