- Videos recorded in the RCE within New Quizzes fail to upload
Engineers are currently investigating the issue. Summary: When a user accessing a New Quiz attempts to record a video via the RCE (Insert → Media → Upload/Record Media → Record), once the recording is saved the media fails to save with the following error: {{An error occurred uploading your media}} Expected Behavior: Users…
- A user that is enrolled in a career course as an instructor can't accept the course and gets a spinner when logging in
Engineers are currently investigating the issue. Summary: When a user is created in a career account, is enrolled as an instructor in a course, and logs in, the user receives a never ending spinner. The user does not get the request to accept the course and stays pending in the course. Expected Behavior: Either the user is…
- Navigating between posts containing attachments in Speedgrader only displays the attachment
Engineers are currently investigating the issue. Summary: When students make replies that include a file attachment to a graded discussions in a course, if the Teacher moves onto the next submissions and then returns, only the attached file will populate in SpeedGrader and the discussion post itself will not be visible.…
- Users who do not share a course or group can be selected for Send To, but content share fails
Engineers are currently investigating the issue. Summary: Users who do not share a course or group with another user are able to select that other user when sharing content via the {{Send to}} option, but they are unable to successfully share the content: If only users who don’t have a common course or group are being sent…
- SCORM module requirements completed in Canvas careers does not reflect completion when using back navigation
Engineers are currently investigating the issue. Summary: When completing a SCORM assessment that is part of a module requirement in Canvas Careers using the back navigation button in the careers breadcrumbs leads back to My progress where the completion is not updated until refreshing the page. Expected Behavior:…
- Users may encounter premature session expiry when using proctoring apps
Engineers are currently investigating the issue. Summary: When a user attempts to launch a quiz using {{Respondus Lockdown Browser}} (LDB), the launch sequence may take long enough for the initial session to expire. Expected Behavior: Users should be able to launch quizzes using LDB without the session timing out directly…
- Moderated Grading's Release Grades yields 504 for Assignments with large amounts of student grades
Engineers are currently investigating the issue. Summary: For assignments where large amounts of student grades (Tested 600+ only, may occur for less) are being released through Moderated Grading, the endpoint {{assignments/:assignment_id/provisional_grades/publish}} yields a 504. Users get a generic error in the UI.…
- Login Activity IP's show as AWS rather than displaying the end users IP
Engineers are currently investigating the issue. Summary: When looking at Last/Current login IP’s for users as well as the Last access report the IP addresses shown are ones for AWS and not the end user. This only started to occur in May 2026 as far as I can see. Expected Behavior: Admins are expecting this to be the IP of…
- Students Access still Denied in Test after enabling "Beta and Test Access For Students"
Engineers are currently investigating the issue. Summary: After enabling the option in the Account settings for “Beta and Test Access For Students” Students are able to login into Test, but they getting “Access Denied“ upon opening courses. The option works fine in Beta, only Test is affected. Expected Behavior: Students…
- [UX] | Course imports do not warn users about missing group sets
Engineers are currently investigating the issue. Summary: When a user imports group assignment/discussion content from one course to another, they receive no warning/reminder about it. This leads to teachers importing published group assignments without their groups properly set up or they end up publishing incorrectly…
- Notebook "Mark Unclear" and "Important" options not working in Beta
This behavior has been resolved and deployed to the production environment as of 6/29/26. Summary When using a test student in Beta: test student highlights text on a Canvas Page with Notebook enabled, the "Mark unclear" and "Mark important" options appear in the selection popover. Clicking either option produces no…
- Audio embedded via <audio> HTML tag stops playing mid playing with 401 from inst-fs CDN
Engineers are currently investigating the issue. Summary: When an audio file is embedded in a Canvas page using the HTML {{}} tag, the audio plays for a few seconds then stops. This happens because the browser plays audio via sequential HTTP range requests, and the second range request to the Inst-FS CDN…
- Canvas audio embeds using /files/download do not play in safari
Engineers are currently investigating the issue. Summary: When attempting to play lecture audio embedded via HTML5 {{}} tag using {{/files/{id}/download}}, media fails to load or play in Safari on iOS and desktop. Expected behavior: Instead it should allow the audio embedded in Canvas pages to load and play normally in…
- Copy Resource Link does not work with accounts using vanity URL (LX edition)
Engineers are currently investigating the issue. Summary: If an account has a vanity domain set up, using the link from the "Copy Resource link" does not give access to the resource, instead you are redirected to a https://canvas.instructure.com/login/canvas login page. Expected Behavior: The resource link should work when…
- Overlay preview of embedded file fails to load after replacing the original file
This behavior has been resolved and deployed to the production environment as of 7/1/26. Summary: When a file is uploaded to a course, embedded in a page, then updated locally and replaced, the embed still points to the original file’s ID, When choosing to {{preview inline}}, the preview behaves as expected, however when…
- Module Assign To is bypassing prerequisites
This case was unable to be reproduced. If behavior persists, please submit a new support case. Summary: When a student is added to a module via the assign to option, the module gets treated as completed Expected Behavior: Students being assigned to a module so still have requirements and prerequisites honored Steps to…
- Course RSS/Atom Feed provides descriptions for assignments that are not available yet
Engineers are currently investigating the issue. Summary: Students that copy the “Course Atom Feed” link are able to follow an RSS that provides information before it is available to the student within Canvas or through API. Expected Behavior: Permissions for RSS should match the user or assignments not available should…
- Files embedded in overlay fail to display in New Quizzes
Engineers are currently investigating the issue. Summary: In New Quizzes, hyperlinked files configured to {{Preview in overlay}} will fail to display, when {{New Quizzes Canvas Native Integration}} FF is disabled. User Expected behavior: When clicking the hyperlinked file it should display the attached document’s content…
- Course Accessibility Checker does not read code blocks correctly - color contrast issues
Engineers are currently investigating the issue. Summary: Accessibility Checker does not read code block correctly which could lead to false positives. If the single code line itself, from <> to </> does not contain both background color and font color it will be flagged. Expected Behavior: Accessibility checker should be…
- Honorlock does not open on New Quiz in Canvas Career
Engineers are currently investigating the issue. Summary: Honorlock is not opening for New Quizzes in Canvas Career User Expected Behavior: Honorlock should prompt users to start proctoring process when the quiz is opened Steps to Reproduce: Prerequisites: An instance with the Honor Lock LTI 1.3 tool installed, and a…
- Bulk downloaded wav files are m4a files with .wav extension
Engineers are currently investigating the issue. Summary: {{.wav}} files downloaded in bulk via the {{Download Submissions}} option on an assignment are {{m4a}} files with a {{.wav}} extension added to the filename Expected Behavior: The filetype should remain the same after download Steps to Reproduce: Prerequisites: A…
- MFA not required when registering a new user
This behavior has been resolved and deployed to the production environment as of 7/1/26. Summary: When a user is is going through the registration process for a new account and sets their password they are logged in automatically without being prompted to setup MFA even if MFA is required in the instance This can happen…
- Set Default Grade does not apply to all filtered sections.
Engineers are currently investigating the issue. Summary: When filtering the gradebook to view multiple sections setting a default grade will only apply to the latest section selected rather than all of the filtered sections. Expected Behavior: The default grade should apply to all students within the selected sections…
- New Quiz fill in the blank with many answers can cause problems on mobile devices and smaller displays
This case was unable to be reproduced. If behavior persists, please submit a new support case. Summary: When a New Quiz has a ‘Fill in the blank’ question setup to use ‘dropdown’ selection and many answers it can cause an issue where students aren’t able to scroll through the answer list and pick the right answer when…
- Multiple options within courses redirect teachers/admins to Dashboard in Canvas Career courses
This behavior has been resolved and deployed to the production environment as of 6/3/26. Summary: Admins/Teachers are redirected to the Dashboard when they try to access the Grades or Files tabs from the course navigation menu, or when clicking an assignment name in SpeedGrader or the Gradebook in Canvas Career courses.…
- LaTeX Equations Not Rendering in New Quizzes questions
This behavior has been resolved and deployed to the production environment as of 6/3/26. Summary: LaTeX equations in New Quizzes are not rendering correctly across multiple institutions. Instead of displaying as formatted mathematical notation, equations are appearing as raw LaTeX strings or broken code to students and…
- Edits made to RCE with external video embed is removing iframe size attributes
This behavior has been resolved and deployed to the production environment as of 6/16/26. Summary: When using an embed code for an external video in RCE, the embed frame reduces size after other page edits. Expected Behavior: Edits to a pages content should not adjust iframe embed window. Steps to Reproduce: Create a page…
- DOMWindow post errors when "New Quizzes Canvas Native Integration" has been enabled
Engineers are currently investigating the issue. Summary: When {{New Quizzes Canvas Native Integration}} is enabled, users encounter issues embedding external tool content in the RCE. They see a message stating "Success! This popup should close own its own...." but the popup never closes. The most common external tool…
- Published New Quizzes sync over as Unpublished to associated blueprint courses
This behavior has been resolved and deployed to the production environment as of 6/17/26. Summary: New Quizzes which are published are synced over as unpublished to associated courses. Expected Behavior: To retain the published status on sync. Our guides state that: “The sync will include the state of each object as it…
- Imported New Quizzes always import in an unpublished state
This behavior has been resolved and deployed to the production environment as of 6/3/26. Summary: Importing (course copy, Importer tool, Copy To…) New Quizzes always results in an unpublished version of the New Quiz, regardless of the publication state in the source course. Expected Behavior: Imported New Quizzes should…
- Leaving select content fields unchecked will still import all items on course import
Engineers are currently investigating the issue. Summary: When you do a course import with select specific content, you can leave everything unchecked and the system will import everything anyway. Expected Behavior: Either indicate that all items will be imported with a check, or don’t give the option to import if…
- Cannot unfavorite courses under Past Enrollments
This behavior has been resolved and deployed to the production environment as of 5/20/26. Summary: Users are unable to unfavorite courses under the Past Enrollments list. If a course is favorited (starred) while active, the filled star icon carries over when the course concludes and moves to Past Enrollments. Although this…
- All file types in Global Announcements are unavailable to non-Account Admin users
This behavior has been resolved and deployed to the production environment as of 5/20/26. Summary: When non-Account Admin users preview Global announcements from their dashboard any images, media files or document files will not be accessible. Expected Behavior: Images, media and document files added into the Global…
- HTML editor button has been removed from the RCE
This behavior has been resolved and deployed to the production environment as of 5/06/26. Summary: The HTML Editor button has been removed from the RCE. User Expected Behavior: It is expected that the HTML Editor button would be seen and available for use within the RCE. Steps to reproduce: Navigate to an…
- DOMWindow post errors when "New Quizzes Canvas Native Integration" has been enabled
Engineers are currently investigating the issue. Summary: When {{New Quizzes Canvas Native Integration}} is enabled, users encounter issues embedding external tool content in the RCE. They see a message stating "Success! This popup should close own its own...." but the popup never closes. The most common external tool…
- HTML editor button missing from RCE
This behavior has been resolved and deployed to the production environment as of 5/8/2026. Summary: The HTML Editor button has been temporarily disabled within the Rich Content Editor (RCE) as a precautionary measure. This was a deliberate adjustment to ensure platform stability. Note: This change does not affect New…
- Students/sections just assigned an item in Module Assign To don't show in speedgrader
This behavior has been resolved and deployed to the production environment as of 6/17/26. Summary: If a graded item has an override that is assigned just from the Module Assign To (example: section A assigned in assignment override, section B assigned in Module Assign to), the students in that section will not show in the…
- Recording media with a disabled webcam in the RCE causes an error message during the save process
This behavior has been resolved and deployed to the production environment as of 5/20/26. Summary: When a user attempts to record media without their Webcam enabled through the RCE or on a Media Recording assignment with {{Assignment Enhancements - Student}} enabled, the recording fails to save and throws a "An error…
- Recording media with a disabled webcam in the RCE causes an error message during the save process
Engineers are currently investigating the issue. Summary: When a user attempts to record media without their Webcam enabled through the RCE or on a Media Recording assignment with {{Assignment Enhancements - Student}} enabled, the recording fails to save and throws a "An error occurred uploading your media." message.…
- While Studio improvements are enabled, buttons are unresponsive if Studio quiz is launched in a new tab
This behavior has been resolved and deployed to the production environment as of 4/29/26. Summary: If Studio improvements are enabled and a teacher has set a Studio Quiz to launch in a new tab, the buttons in the quiz will be unresponsive. Causing students to be unable to take their quiz. Expected Behavior: Students should…
- Students see "You've been logged out due to inactivity" errors when attempting Studio Quizzes
This behavior has been resolved and deployed to the production environment as of 4/13/26. Summary: When attempting to take a Studio quiz as a student, the student is unable to start the quiz and an error message stating “You've been logged out due to inactivity. Log in again to continue” appears This behavior only happens…
- 'Something broke unexpectedly' when trying to access the Modules page
This behavior has been resolved and deployed to the production environment as of 4/22/26. Summary: Students are getting a ‘Page Error: something broke unexpectedly’ when trying to view Modules in this course. User Expected Behavior: Identify which item(s) are causing the error so that they can be amended for users to then…
- In progress New Quiz attempts aren't auto-submitting after the Until date
This behavior has been resolved and deployed to the production environment as of 4/28/26. Summary: In progress New Quiz attempts without an active session are not auto-submitted when the Until date for the associated assignment object passes. Expected behavior: All in progress attempts should be submitted for a New Quiz…
- Quiz Submission CD2 table shows incorrect users for all submissions
Engineers are currently investigating the issue. Summary: The User_ID populated within the quiz_submissions table for new quizzes shows incorrect ID’s for all users. This prevents users from actually seeing who the submission relates to. Expected Behavior: This should show the correct user ID that matches the canvas…
- Teachers have access outside of term dates and inside course dates
This behavior has been resolved and deployed to the production environment as of 4/08/26. Summary: When a course is in a closed term but the course is setup to use course dates, teachers have full access to create content in the course. This behavior is contradicting what the guide is saying “Course participation dates…
- Rubric event type missing from data services LTI
This behavior has been resolved and deployed to the production environment as of 4/14/26 Summary: When adding or editing a subscription in the Data Services LTI for the canvas event type the “rubric” event type is missing which prevents users from subscribing to the rubric_assessed event. Expected Behavior: Users should be…
- Students see item banks in course navigation when NQ Native Integration FF is enabled
This behavior has been resolved and deployed to the production environment as of 5/6/26. Summary: When the New Quizzes Canvas Native Integration feature flag is enabled, students can see Item Banks in the course navigation. When attempting to access the Item Banks, students see an error stating “Oops, something went wrong.…
- New Quizzes "Quizzes" table missing large amounts of data
Engineers are currently investigating the issue. Summary: In the New Quizzes CD2 namespace the “quizzes” table appears to be missing a large portion of data.
- [iOS] Parent | Observers Receive Alerts for Muted Assignments w/ Hidden Grade Information
This behavior has been resolved and deployed to the production environment as of 4/22/26. Summary: When a student's grade is assigned to a muted assignment, if the corresponding observer has configured alerts to notify them of grade drops below a specified threshold, the alert exposes grading details typically concealed…
- Students with concluded enrollment get notified of assignment creation
This behavior has been resolved and deployed to the production environment as of 4/22/26. Summary: Students enrolled in a course with both an active and concluded enrollment in separate sections will still receive notifications for assignments only assigned to the section with their concluded enrollment. Expected Behavior:…
- Rubric assessment is visible to students when moderated grade released but not posted to student
This behavior has been resolved and deployed to the production environment as of 4/22/26 Summary: When a moderated grade is released but not posted to students, completed rubric assessments are visible to students. Expected Behavior: Rubric assessments should not be visible to students until grade is fully posted to…
- Free draw annotations are lost if page is refreshed before saving
This behavior has been resolved and deployed to the production environment as of 4/08/26. Summary: Free draw annotations aren’t displayed after refresh the page if there is no previous interaction with the annotation bar or if the drawing wasn’t moved prior to the refresh. The annotations show in the canvadoc browser…
- Students shouldn't be able to share Studio Videos with just any user in the instance
This behavior has been resolved and deployed to the production environment as of 4/13/26 Summary: Currently, it’s expected that students are able to share studio videos with any Canvas Studio groups they are members of and any instructor, TAs, instructional designers, or admins at their institution regardless of…
- IgniteAI generated New Quizzes might fail to push submissions to SpeedGrader
This behavior has been resolved and deployed to the production environment as of 5/20/26. Summary: When prompting IgniteAI to create New Quizzes, grade and submission passback might fail to Speedgrader. Expected Behavior: New Quizzes created with IgniteAI should work as expected. Steps to Reproduce: Prerequisites: Have an…
- Saving changes in the Navigation tab causes the Feature Options tab to disappear
This behavior has been resolved and deployed to the production environment as of 6/3/26. Summary: Saving any changes in the Navigation tab leads to the feature options tab failing to load. Exiting the course settings to any other part of the course and then returning does resolve this. Expected Behavior: Feature options…
- Calculator not opening for students when enabled in New Quizzes
This behavior has been resolved and deployed to the production environment as of 4/8/28. Summary: When the calculator is enabled in a New Quiz, students can’t open it when they go in to a quiz. They will see an error, "Sorry, the request was unauthorized", and then the calculator is grayed out. Expected Behavior: The…
- Quizzes using Native Integration feature don't show due dates for students on quiz page
This behavior has been resolved and deployed to the production environment as of 4/29/26. Summary: When the New Quizzes Canvas Native Integration feature is on, if a quiz has a due date, students will not see any due date on the quiz page with the Begin button. If the quiz is using/being opened with the Lockdown Browser,…
- Calculator not opening for students when enabled in New Quizzes
Engineers are currently investigating the issue. Summary: When the calculator is enabled in a New Quiz, students can’t open it when they go in to a quiz. They will see an error, "Sorry, the request was unauthorized", and then the calculator is grayed out. Expected Behavior: The calculator should show for students when…
- Media submissions not previewing in SpeedGrader
This behavior has been resolved and deployed to the production environment as of 3/25/26. Summary: We’re getting reports of some media submissions that are not previewing in the speedgrader, only showing "This submission is a media recording." The files can still be downloaded and viewed from the Submitted Files link.…
- Option to disable shopping cart in Catalog is missing and cart displays for all catalogs
This issue was declined by the product team. Summary: The option to disable the shopping cart in Catalog is no longer displaying, and in instances where the shopping cart was previously disabled the shopping cart is now showing. User Expected behavior: The option to disable the shopping cart in a Catalog should display for…
- Error when attempting to delete final grade overrides
This behavior has been resolved and deployed to the production environment as of 3/25/26. Summary: When trying to delete/remove a final grade Override, Canvas throws an error: There was a problem overriding the grade. Expected Behavior: Teachers should be able to delete/remove the final grade override from the Gradebook.…
- DocViewer: [UX] | Moving a new free draw Annotation before creating another makes the moved annotation temporarily uneditable
This behavior has been resolved and deployed to the production environment as of 4/8/26. Summary: When multiple free draw annotations are made in DocViewer during the same tab session, if an annotation is moved but not explicitly saved before a new one is created, it cannot be edited until the page is reloaded. Impact:…
- Files embedded in text entry submissions are showing "File not found" for teachers in SG2
This behavior has been resolved and deployed to the production environment as of 3/25/26. Summary: When a student inserts a file in the RCE for a submission, the file does not preview for the teacher in Speedgrader when “Performance and Usability Upgrades for Speedgrader” feature option is enabled. Expected Behavior: Files…
- [a11y] Catalog Checkout page does not announce timer countdown for assistive technology users
This behavior has been resolved and deployed to the production environment as of 4/6/6. Description of Issue: On the Catalog Checkout page, the "Seats are reserved" message and the associated countdown timer are skipped from assistive technology users. Expected Behavior: Users on screen readers should have an announcement…
- Speedgrader incorrectly displays grades with three decimal places for languages using comma as decimal separator
This behavior has been resolved and deployed to the production environment as of 4/16/26. Summary: In languages that use a comma as the decimal separator, the grade field on the right pane of the SpeedGrader incorrectly displays numbers with three decimal places. The separator is removed and displays the number as a whole…
- Rubrics cannot be added to assignments without Rubrics - add / edit / delete when Enhanced Rubrics is enabled
This behavior has been resolved and deployed to the production environment as of 4/22/26. Summary: When Enhanced Rubrics are enabled, teachers with the {{Assignments and Quizzes - add / edit / delete}} permission enabled but without the {{Rubrics - add / edit / delete}} permission cannot add rubrics to graded discussions…
- [Mobile] Media recorded through Canvas in New Quizzes can't be played on mobile
This behavior has been resolved and deployed to the production environment as of 5/20/26 Summary: When a user records a video using the Canvas RCE for New quizzes, the video plays as expected on the browser but on the Canvas Teacher and Canvas Student apps it appears to fail to load the video. Expected Behavior: Media…
- Studio media files in item banks show Access Denied for students when a quiz using the bank is copied to another course
This behavior has been marked as resolved as it will not be fixed. Summary: When a New Quiz uses questions from an item bank that contain embedded Studio media files, and the quiz is imported into another course, students in the destination course are unable to view the media files. Instead, they see an Access Denied…
- Previewing content from Direct Share results in error if content contains file/media
This behavior has been resolved and deployed to the production environment as of 3/17/26. Summary: When a user attempts to preview a content that was shared with them via Direct Share, the preview displays: {{Failed to load resource We had a problem loading the Common Cartridge}} if the content contains a file/media.…
- Hyperlinks in file preview do not open anywhere - part 2
This behavior has been resolved and deployed to the production environment as of 4/8/26. Summary: When a user uploads a file with embedded links in a file, clicking on the links still does not open them. This is affecting previewing files in Files, embedded into the RCE and submissions in SpeedGrader as well. Expected…
- Text files associated with a programming language are not rendering in Speedgrader/Docviewer (part 3)
This behavior has been resolved and deployed to the production environment as of 3/11/26. Summary: Users are no longer able to preview text based files that are associated with a programming language within Speedgrader or Docviewer, for example .py or .c files. Instead a message stating “JWT rejected: JTI has already been…
- Media files not working in New Quizzes
This behavior has been resolved and deployed to the production environment as of 3/18/26. Summary: When adding media files to a New Quiz with the Record/Upload button, they turn in to links after they are added and are not playable in the quiz. Expected Behavior: Media files should upload/play in New Quizzes Steps to…
- Page Revisions will log the previous user that edited the page from background jobs
This behavior has been resolved and deployed to the production environment as of 4/8/26. Summary: Page revisions will log the previous user that edited the page if a background job to makes an update such as un-publishing content. Expected behavior: For the page revision to log the user that ran the background job as the…
- [a11y] When navigating the accessibility page, JAWS will not focus on the 'why it matters' pop-up
This case was unable to be reproduced. If behavior persists, please submit a new support case. Description of Issue: When a user navigates using the arrow keys on JAWS and selects the '?' icon on the accessibility page ‘Why it matters’ dialog, the focus remains on the background text ignoring the sections on the popup…
- [a11y] Color contrast for the New Quizzes File upload "Browse" button does not meet the required standard
This behavior has been resolved and deployed to the production environment as of 4/15/22. Description of Issue: The color contrast between the "Browse" button for the New Quizzes file upload question type and its grey background is not meeting our accessibility standards. Expected Behavior: To modify the color contrast…
- Existing BigBlueButton conferences are unresponsive to manual attendee changes
This behavior has been resolved and deployed to the production environment as of 5/6/26. Summary: When editing an existing BigBlueButton conference to add more attendees, the changes appear to save but don't actually persist. The newly added attendees disappear when you return to the conference settings. Expected Behavior:…
- Audio files are downloading as m4a files
This behavior has been resolved and deployed to the production environment as of 3/11/26 Summary: Audio files uploaded or created in Canvas' RCE are downloading as m4a files throughout Canvas. Expected behavior: Audio files should download as mp3 files. Steps to Reproduce: Have a course with at least one student in it and…
- Google Assignments submissions or Files attached via the Google Drive LTI 1.3 show as zip files in SpeedGrader
This behavior has been resolved and deployed to the production environment as of 3/17/26. Summary: When a file is uploaded with Google Assignments LTI 1.3, the file comes through on the Canvas Submission side as a Zip file type the first time. Expected behavior: Instead it should keep the file type that was originally on…
- NQ can be taken bypassing authorization for locked assignments
This behavior has been resolved and deployed to the production environment as of 3/4/26. Summary: NQ can be taken while assignment is locked Expected Behavior: NQ should not be accessible for students when the assignment is locked Steps to Reproduce: Set up a course Create a NQ Add a student to the course Act as the…
- User generated tokens becoming expired on Feb 25th (multiple instances)
This behavior has been resolved and deployed to the production environment as of 3/9/26. Summary: Several institutions are reporting that their tokens mass expired on Feb. 25th 2026 for their LTI’s, we need to investigate to determine the cause. So far we have had one case reported that states tokens were all removed for…
- 'unsafe-inline' directive in Content Security Policy
Engineers are currently investigating the issue. Summary: The admin of AWS Academy has found a misconfigured Content-Security-Policy, potentially allowing malicious users to perform an XSS attack: unsafe-inline defined in directive: default-src script-src! Expected Behavior: Reconfigure the web server to address the issue:…
- Syllabus HTML Editor is reading course_syllabus div instead of the currently saved syllabus body
This behavior has been resolved and deployed to the production environment as of 2/25/26. Summary: When opening the editor for the Syllabus in a course the exact HTML which is currently being displayed on the Syllabus (the contents of the course_syllabus div) are loaded into the editor instead of the actual HTML saved for…
- [Tracker] Google Assignments LTI "homework_submission" placement has been removed (multiple)
This behavior has been resolved and deployed to the production environment as of 2/23/26. Summary Students may be unable to submit work to Google Assignment items. The assignment still appears but is currently disabled by default. A recent key update overrode any custom settings that had previously enabled the tool.…
- Lucid Global Nav & User Nav placements showing
This behavior has been resolved and deployed to the production environment as of 2/23/26. Summary: The two new Lucid placements are appearing in all customer environments by default. Expected Behavior: The placements should be disabled by default.
- [a11y] "See scoring details" button lacks focus indicator during keyboard navigation
This behavior has been resolved and deployed to the production environment as of 3/11/26. Summary: When navigating the Grades page using keyboard navigation as a student, the "See scoring details" button in the assignment row does not display a visual focus indicator when focused via keyboard (Tab key). Expected Behavior:…
- Anonymous graded survey in New Quizzes shows student names in New SpeedGrader
This behavior has been resolved and deployed to the production environment as of 3/25/26. Summary: When setting up an anonymous graded survey in New Quizzes, Speedgrader will not hide the student list. Expected behavior: Student names should be displayed as: Student 1, Student 2, … Steps to Reproduce: Prerequisites: Have a…
- Answers in scientific notation are converted into decimals and marked as wrong in New Quizzes
This behavior has been resolved and deployed to the production environment as of 4/22/26. Summary: When students answer a question which requires scientific notation using E notation (e.g. 1.48e-5) in a Formula type question, New Quizzes will convert the answer into decimals and it mark their answer wrong. User Expected…
- Admins without the "Users - act as" permission are able to delete submissions in SG2
This behavior has been resolved and deployed to the production environment as of 3/25/26. Summary: When “Performance and Usability Upgrades for SpeedGrader” is enabled, admins without the “Users- act as” permissions are able to delete submission files. Expected behavior: Admins without the “Users- act as” permissions…
- [a11y] Roll Call settings slider does not expose proper name/interaction
This behavior has been resolved and deployed to the production environment as of 3/25/26. Description: The Roll Call Attendance settings slider used to adjust the late percentage is not properly exposed to assistive technologies in JAWS (Windows + Chrome). The slider does not correctly announce its accessible name and…
- [iOS] All | Media player doesn't have picture-in-picture option
This behavior has been resolved and deployed to the production environment. Summary: The picture-in-picture option is no longer available when playing media in the mobile apps. Expected behavior: The picture-in-picture option should be present so that users can listen/watch media on the go. OS and APP version iOS…
- SG2: Clicking submit button multiple times on rubric generates multiple assessments
This behavior has been resolved and deployed to the production environment as of 3/25/26. Summary: In SpeedGrader 2, when a user clicks the submit assessment button multiple times on a rubric it creates multiple assessments. This is a problem because instructors get confused about why they have multiple assessments, and…
- [a11y] "Who can use this resource?" requirement is not announced when Sharing Commons resources
This behavior has been resolved and deployed to the production environment as of 3/19/26. Summary: When sharing or editing Commons resources, screen readers don’t announce that the field “Who can use this resource?” Expected Behavior: Screen readers should announce required fields Steps to Reproduce: Enable a screen reader…
- To Do list will not load for users with too many enrollments
This behavior has been resolved and deployed to the production environment as of 2/25/26. Summary: Users with a large number of enrollments are not able to load their Dashboard To-Do list on both, Card and List views due to background requests from the dashboard triggering rate limiting. Expected Behavior: Users should be…
- Detect multiple sessions feature will display a warning to students when accessing a New Quiz
This behavior has been resolved and deployed to the production environment as of 3/18/26 Summary: In New Quizzes, when {{Detect Multiple Sessions}} is enabled and after a student takes a quiz, previewing the quiz page of any other quiz in the same browser session; a warning message appears “You have already started this…
- SG1 fails to launch for checkpoint discussions without a required replies due date
This behavior has been resolved and deployed to the production environment as of 3/25/26. Summary: SpeedGrader 1 will fail to launch for the teacher in a course if a discussion with checkpoints has a due date but not a required replies due date. Expected behavior: Instead SpeedGrader should launch for teachers if they have…
- [Android]Student|Cross-shard launch failure for LTI tools and New Quizzes
This behavior has been resolved and deployed to the production environment in version 8.6.0. Summary: When a user is created on an instance and there is a new quiz in a different cross-shard instance in a trust, the user will see "an unexpected error occurred." when trying to start their attempt through the current Android…
- Restrict view of quantitative data affects teachers view of rubrics in SG2
This case was unable to be reproduced. If behavior persists, please submit a new support case. Summary: When a canvas course has Restrict view quantitative data checked(enabled) and the performance and usability upgrades for speedgrader enabled. Teachers are not able to view the points for their rubrics. Expected Behavior:…
- Turnitin flag inconsistently displayed in gradebook
This behavior has been resolved and deployed to the production environment as of 2/25/26. Summary: When viewing the gradebook the Turnitin flag displays inconsistently. The behavior is inconsistent, but if you refresh the page enough the issue will happen User Expected Behavior: The TII flag should display correctly every…
- [UX] | Windows high contrast theme makes Speedgrader unusable
This behavior has been resolved and deployed to the production environment as of 5/20/26. Summary: There is an option with Windows to apply a “high contrast theme”. This theme makes Speedgrader 2 practically unusable, it strips a lot of formatting and many header boxes overlay one another. Impact: For users who need this…
- [iOS] All | Assignment/Grade list freeze on iOS 26.1+
This behavior has been declined as it must be resolved by a third-party vendor. Our teams have submitted a ticket to the vendor for correction. Summary: Assignment List and Grade List can freeze while scrolling in some cases on devices running iOS 26.1 or above. iOS 18 or 26.0 are not affected the freeze happens regardless…
- [a11y] Keyboard focus indicator for 'Load <assignment name> in a new window' button for external tool assignments is not visible in Windows High Contrast Mode
This behavior has been resolved and deployed to the production environment as of 2/25/26. Summary: When Windows High Contrast Mode (HCM) is enabled, the Keyboard focus does not reach the [Load in a new window] button for external tool assignments set to open in a new tab. Expected Behavior: Keyboard focus indicator should…
- Quiz and Item analysis report not displaying images inserted to quiz questions
Engineers are currently investigating the issue. Summary: Images on the questions appear broken when generating the quiz item analysis report for New Quizzes that have questions containing images. Images are visible during students attempt. Expected Behavior: Images should be shown in quiz and item analysis report. Steps…
- Media files embedded via RCE fail to open when downloaded from Course Files
This behavior has been resolved and deployed to the production environment as of 2/25/26. Summary: Media files embedded via the RCE are not viewable when downloaded from the Course Files. Expected Behavior: Files should be viewable after downloaded from Course files Steps to Reproduce: Prerequisites: Have a course, with…
- IP Filter not working on Classic Quizzes in YUL
This behavior has been resolved and deployed to the production environment as of 1/28/26. Summary: Attempting to use the IP filters on a classic quiz to allow students to take the quiz only from certain ip addresses fails to properly allow access from those IP addresses in the Canada/YUL region. User Expected Behavior:…
- Line breaks not rendered in Grading Notes on New Quiz essay questions
This behavior has been resolved and deployed to the production environment as of 3/19/26. Description: Line breaks do not show in the essay question Grading Notes when grading a New Quiz. Expected behavior: Line breaks to be displayed. Workaround: No workaround exists at this time. Steps to Reproduce: Prerequisite:…
- Using 'back' simply refreshes the page with media embedded
This case was unable to be reproduced. If behavior persists, please submit a new support case. Description: If a page has a media embedded via external tool, using the browsers ‘back’ button simply refreshes the page. This doesn’t happen when embedding youtube video directly. Had multiple people try it on chrome and it…
- Link Selection Deep link response caches URL for new module items
This behavior has been resolved and deployed to the production environment as of 2/25/26. Description: After adding a resource from the Link Selection placement, clicking the plus button to add another resource to the module shows the URL of the resource you just linked instead of an empty field Expected behavior: Page…
- Per-question feedback fails to save in SpeedGrader for New Quizzes Survey submissions
This behavior has been resolved and deployed to the production environment as of 2/4/26 Description: When attempting to leave feedback on individual questions in a New Quizzes survey via SpeedGrader, the feedback does not save. After clicking ‘done’ to exit the comment edit mode, the UI suggests the comment is saved, but…
- Videos inserted as hyperlinks occasionally show up off-centered when they open on a new page
This behavior has been resolved and deployed to the production environment as of 2/25/26. Description: When a video is inserted as a hyperlink set to open on a new page, it sometimes appears off-centered once it opens. Full-screening the video and minimizing it causes it to be off-centered if it wasn’t already. Expected…
- a11y] Gradebook statuses use color alone to convey meaning
This behavior has been resolved and deployed to the production environment as of 1/28/26. Description: The gradebook has three statuses that use color alone to convey meaning. The statuses in question are dropped grades, late submissions, and resubmitted assignments. Dropped is orange, late is blue, and resubmitted is…
- Planner items API does not return records for users enrolled in cross-shard courses
This behavior has been resolved and deployed to the production environment as of 7/1/26. Description: When users are enrolled in courses on a different shard, planner items from the cross-shard courses are not returned by the planner items API endpoint /api/v1/planner/items Both the To Do list on the Card view dashboard…
- Respondus Launches fail when New Quiz title exceeds 29 characters and contains interpunct (.) character
Engineers are currently investigating the issue. Description: Respondus LockDown Browser launches are failing in New Quizzes that contain more than 29 characters and one of those characters is an interpunct character (·). When students attempt to launch New Quizzes through LDB, they see the following error message:…
- Consortium appointment groups/events do not appear in Calendar if user is logged into different instance than the course linked to the appointment group
This behavior has been resolved and deployed to the production environment as of 1/14/26. Description: If an appointment group is created for a course in one instance in a consortium, but a user logs into a different instance in the consortium, that appointment group will not appear to them. Instead they need to be logged…
- Unable to see other's draft submission comments in the new SpeedGrader
This behavior has been resolved and deployed to the production environment as of 1/28/26. Description: When Performance and Usability Upgrades for SpeedGrader is enabled, teachers/admins can't see the submission comment drafts from other teachers in the UI. Expected behavior: Instead, teachers/admins should see the…
- [OPEN] LaTex equations do not keep their size
Engineers are currently investigating the issue. Description: When you resize a LaTex equation in RCE, after you save it, it goes back to its original size. Expected behavior: LaTex equations should keep their saved size. Workaround: No workaround exists at this time. Steps to Reproduce: Create or open an item where you…
- [a11y] Improve contrast of the SpeedGrader sidebar resize handle
This behavior has been resolved and deployed to the production environment as of 2/18/26. Description: The resize handle of the SpeedGrader sidebar needs more color contrast to be visible. The issue is more evident when the sidebar is collapsed, and the resize handle is on the edge of the window. Expected behavior: Resize…
- [OPEN] [a11y] No Status message announced when adding or removing users/groups in collaborations
This behavior has been resolved and deployed to the production environment as of 3/25/26. Description: When a canvas collaboration is modified using only a keyboard and screenreader, there is no auditory or programmatic indication that a user or group has been successfully added or removed. The UI updates visually, but the…
- [OPEN] Synced changes to content are not applying to locked blueprint discussions
Engineers are currently investigating the issue. Description: When a discussion is locked by a blueprint and has a submission, future edits do not apply to the content. This behavior occurs when the BP discussion is unpublished but is published in the associated course. Expected behavior: Instead, locked discussions should…
- Impact Support Center OOTB Support Articles failing due to community move
This behavior has been resolved and deployed to the production environment as of 1/9/26. Description Community redesign is incompatible with Import External function so all OOTB Canvas articles are currently broken. Expected Behavior OOTB Support Article content is visible to end-users. Workaround No workaround exists at…
- [a11y] Required fields are not announced when Sharing Commons resources
This behavior has been resolved and deployed to the production environment as of 11/24/25. Description When sharing or editing Commons resources, screen readers don’t announce required fields. Expected Behavior Screen readers should announce required fields Workaround No workaround exists at this time. Steps to Reproduce…
- [a11y] "Click to change" button in Commons Create/Edit Resource is missing context for screen readers
This behavior has been resolved and deployed to the production environment as of 11/24/25. Description The Click to change button under “Image” on the Create/Edit Commons Resource has no indication for what is being edited for users using screen readers. Expected Behavior "Click to change image" announces to screen reader…
- [a11y] Search results in Commons are missing context for screen readers
This behavior has been resolved and deployed to the production environment as of 11/24/25. Description When a user searches for an item in Commons, then views the item using a screen reader, only the title of the item is announced, without any indication as to what the item actually is. Expected Behavior Navigating search…
- a11y] Commons search option borderlines do not meet WCAG contrast requirements
This behavior has been resolved and deployed to the production environment as of 4/1/26 Description The borderline of the Commons search options do not meet WCAG contrast requirements: color-search-input-border is #D4D4D4, background is #FFFFFF, which is a 1.48:1 ratio. Expected Behavior Improve contrast Workaround No…
- Similarity score missing in Speedgrader when anonymous grading and &quot;Performance and Usability
This behavior has been resolved and deployed to the production environment as of 12/5/25. Description When the Feature Option “Performance and Usability Upgrades for SpeedGrader” is enabled, assignments utilizing Anonymous Grading will not display the Similarity Scores for the submissions in SpeedGrader. Without the…
- [Android] Teacher | Letter Grade assignments change to the grade directly below the one selec
This behavior has been resolved and deployed to the production environment in version 2.3. Description When opening the mobile SpeedGrader on the Android Teacher app, the grades change on their own without manual input to be one grade lower than the one you actually selected after the grade gets rounded. This behavior only…
- SpeedGrader 2 - Many New Quizzes attempts crash browser and show only one submission attempt
This behavior has been resolved and deployed to the production environment as of 12/04/25. Description When a New Quiz allows multiple attempts and there is a student with multiple attmpes whose submission has more than 10 entries in the submissionHistoriesConnection (these seem to come from either submitting to the quiz…
- Detect multiple sessions feature shows warning to students accessing quiz more than once
This behavior has been resolved and deployed to the production environment as of 1/07/26. Description In New Quizzes, if a user creates a quiz that can detect multiple sessions, and a student views the quiz---but never presses to button to begin their attempt---when the student navigates away and then comes back, the…
- Discussion checkpoint assignment appear in coming up list in all courses for a Teacher
This behavior has been resolved and deployed to the production environment as of 1/14/26. Description Discussion Checkpoint assignments appear to show in the Coming up list for teachers in all courses that they are enrolled in. Expected Behavior Like most assignments in the coming up, discussion checkpoint assignments…
- Reopening a timed New Quiz submission gives the student the full time limit - part 2
This behavior has been resolved and deployed to the production environment as of 4/29/26. Description When a student completely runs out of time in a New Quiz with a time-limit; when reopened through Moderate, the UI will allow students to fully interact with the quiz responses for an unlimited duration until the page is…
- Large courses fail to generate ePub
This behavior has been resolved and deployed to the production environment as of 11/19/25. Description Generating ePub for courses with large amount of content or large files fails at 90% completion. Expected Behavior ePub should generate successfully for courses that are active and within their file storage quota.…
- [OPEN] [a11y] Create/edit Commons resource contrast ratios don't meet the 3:1 standard
Engineers are currently investigating the issue. Description Some elements on the create/edit resource page for Commons does not meet contrast ratio of at least 3:1 as specified by WCAG compliance standards Expected Behavior These elements contrast should be increased to meet those standards. Workaround No workaround…
- Rollcall Attendance not sending user agent in API calls
Engineers are currently investigating the issue. Description The Rollcall Attendance tool sends API requests without a user agent string. Expected Behavior Instead needs to include a user agent string. Workaround No workaround exists at this time. Steps to Reproduce Prerequisite: Rollcall attendance installed. From…
- Page views CSV can not be downloaded in PDX region
This case was unable to be reproduced. If behavior persists, please submit a new support case. Description When trying to export the CSV file from the 1-year activity tab under pageviews for users in the PDX region, users are presented with the error message “There was a problem creating a new export job. Please try again…
- Selective course imports do not generate LTI ResourceLink models in the receiving course
This behavior has been resolved and deployed to the production environment as of 12/03/25. Description When doing an import of an item that contains an LTI using ResourceLink, if you do a selective import the ResourceLinks model will not be created on the backend in the receiving course. Expected Behavior Instead the…
- Observer users merged across consortia's see the dashboard's To Do list fail with 403 errors
This behavior has been resolved and deployed to the production environment as of 12/03/25. Description In a consortium, if an Observer who is paired with students who are enrolled in different courses across the consortia is merged with another user who doesn’t have access to all the levels of that consortia, it can cause…
- Missing subsequent studio quiz attempts from the quiz results tab
This behavior has been resolved and deployed to the production environment as of 11/3/25. Description When there are more than one student attempts on an external tool, or module external tool studio quiz, only the first attempt is displaying on the quiz results page. Expected Behavior To see all submissions as described…
- Overwriting graded discussion after toggling checkpoints in original course causes errors in
This behavior has been resolved and deployed to the production environment as of 1/14/26. Description When a discussion is imported from another course with checkpoints disabled, then is imported again after checkpoints have been enabled on the discussion in the source course, the gradebook does not load and displays an…
- "Initiate page views query" API returns error 400 if results_format is JSON
This behavior has been resolved and deployed to the production environment as of 11/6/25. Description If a user sends a page_views.query API request with the parameter “results_format": "json", the following error is thrown: “error": "Page Views received an invalid or malformed request." Expected Behavior The…
- Page view endpoint returns a 429 Page Views rate limit exceeded error when adjusting the star
This behavior has been resolved and deployed to the production environment as of 12/3/25. Description When viewing a users pageviews on a users account details page through the UI you will be met with an API error: 429 when adjusting the start date for viewing their page views. Expected Behavior Instead it should load the…
- Developer Keys created via dynamic registration do not remain deleted after deleting them in
This behavior has been resolved and deployed to the production environment as of 2/25/26. Description When developer keys created via dynamic registration are deleted in the UI, if they were created with a local or invalid target_link_uri, it does not successfully get deleted and instead returns a 422 error. Expected…
- Show Resubmit Button when plagiarism tool is attached to assignment
This behavior has been resolved and deployed to the production environment as of 11/20/25. Description The "Resubmit to Turnitin" button appears in SpeedGrader for certain students on instances where Turnitin is not installed or enabled, and another Canvas Plagiarism Framework provider like CopyLeaks is installed. Expected…
- Edited assignment launch with LtiResourceLinkRequest instead of LtiDeepLinkingRequest
This behavior has been resolved and deployed to the production environment as of 11/05/25. Description When editing an external tool assignment, selecting a new external tool resource is triggering a LtiResourceLinkRequest instead of a LtiDeepLinkingRequest. Expected Behavior Instead it should initiate a…
- DocViewer failing to display PNG and JPEG files
This behavior has been resolved and deployed to the production environment as of 11/19/25. Description Specific submissions previewed via DocViewer cause the page to freeze. Expected Behavior Opening file previews via DocViewer should not cause the page to freeze Workaround Creating the documents again fixes the issue.…
- Images do not display on Safari in all regions
This behavior has been resolved and deployed to the production environment as of 2025-10-28. Description Images display broken in Safari within Canvas. Expected Behavior Images should display in all supported browsers. Workaround In Safari go to preferences and then to feature flags Search for Service workers Uncheck this…
- Links to New Quizzes in rich text content break when course is exported and imported as imscc
This behavior has been resolved and deployed to the production environment as of 12/03/25. Description When rich text content in a course contains a link to a New Quizzes quiz, the course is exported as an imscc file, then the imscc file is imported in a new course the links the the New Quizzes quiz do not work in the new…
- Files added to Question Bank questions do not preview
This behavior has been resolved and deployed to the production environment as of 11/05/25. Description When linking to a course file from the RCE in a Question Bank question, after saving, the file gets a verifier added which prevents the file from previewing when selecting the file. The download option next to the file…
- Request to change Respondus Classic Quiz summary text from “Webcam Required” to "Monitor Required”
This behavior has been resolved and deployed to the production environment as of 11/19/25. Description Respondus has requested that we make an update to their terminology on the Classic Quiz summary page which states “Webcam Required”. The request is for this terminology to be changed to "Monitor Required”. The reason for…
- Unable to download RCE media recordings from the course files
This behavior has been resolved and deployed to the production environment as of 2/25/26. Description When downloading an RCE webcam recording from the course files, it is an extremely small file that doesn't contain the video. Expected Behavior Instead it should download the full recording. Workaround No workaround exists…
- Studio defaults to English audio for dual track YouTube videos with no option to change
This behavior has been declined as it must be resolved by a third-party vendor. Description When embedding a YouTube video with dual audio tracks (e.g. Spanish original + English dubbed) into Canvas Studio, Studio automatically plays the English dubbed track with no option to switch back to Spanish. Expected Behavior…
- SpeedGrader: Due date not displaying for checkpoint discussions (shows “no due date”)
This behavior has been resolved and deployed to the production environment as of 11/05/25. Description When viewing a discussion assignment with checkpoints enabled in SpeedGrader, the due date does not display. Instead, “no due date” is shown. Expected Behavior SpeedGrader should not show ‘no due date’, to stay consistent…
- Student | Submit button missing for text entry assignment submissions on iOS 26
This behavior has been resolved and deployed to the production environment in iOS version 8.3. Description When a student attempts to submit an assignment using text entry in the iOS Canvas Student app, the Submit button disappears after typing in the text box.This prevents the student from submitting their assignment via…
- [iOS] Student/Teacher | Media submitted in iOS text entry submissions won't play on apps
This behavior has been resolved and deployed to the production environment in versions 8.4 and 2.3. Description When a media recording is embedded in a text entry submission through the iOS student app, the recording does not play and displays a black page with a crossed out play icon when viewing the submission the iOS…
- FITB questions with open entry display incorrect answer being deleted before save
This behavior has been resolved and deployed to the production environment as of 1/21/26. Description Creating a Fill in the blank question with open entry and saving it then deleting any answer appears to delete from the bottom up rather than the answer you selected to delete. After saving and re-editing it’s shown to…
- Similarity report fails to open from the new SpeedGrader, Round 2 [FEATURE PREVIEW]
This behavior has been resolved and deployed to the production environment as of 12/03/25. This bug is related to a Feature Preview which indicates a feature in active development. Users who opt in to the feature and join the Community user group can help improve the feature through direct feedback. Description When…
- Enhanced Rubrics Feature Preview prevents assignment_view LTI placement from loading [Feature Previe
This behavior has been resolved and deployed to the production environment as of 10/15/25. This bug is related to a Feature Preview which indicates a feature in active development. Users who opt in to the feature and join the Community user group can help improve the feature through direct feedback. Description When the…
- Speedgrader 2 causes issues with filtering student groups if 'Launch SG by Student Groups' is enable
This behavior has been resolved and deployed to the production environment as of 10/28/25. This bug is related to a Feature Preview which indicates a feature in active development. Users who opt in to the feature and join the Community user group can help improve the feature through direct feedback. Description If you have…
- RCE in New Quiz Essay questions loses focus after first character is typed
This behavior has been resolved and deployed to the production environment as of 10/15/25. Description After the first character is entered into RCE in a New Quiz Essay question, the textbox loses focus and becomes unresponsive to further typing until manually clicking back in it. Expected Behavior The focus area shouldn’t…
- New Quiz Stimulus are being made too narrow by questions with a lot of content
This behavior has been resolved and deployed to the production environment as of 10/29/25. Description When using New Quizzes Stimulus with questions to the right, the stimulus boundary is being pushed more narrower by questions with larger content, when the quiz is previewed or taken by students. Expected Behavior…
- PPTX and XLSX files do not preview in the Files Redesign page
This behavior has been resolved and deployed to the production environment as of 10/22/25. Description PPXT and XLSX files do not preview while using the newly redesigned files page. Instead it displays the error “No Preview Available.“ However if you switch to the old files view, it then previews as expected. Expected…
- Student can brute force classic quiz access code
This issue was declined by the product team. Please see the Additional Info section for resolution information. Description When a student attempts to take a classic quiz with an access code, the student is able to enter an unlimited amount of incorrect access codes. This can cause curious students in programming classes…
- [UX] New Quizzes Settings' decimal separator behaviour is not consistent between the options
This behavior has been resolved and deployed to the production environment as of 10/28/25. Description The decimal separator causes different behavior based on what you chose in the settings. If you chose 'period' then as a student while taking the test if you enter a comma as your decimal separator you will get a warning…
- [Android] Teacher | Scrolling in New Quiz submissions is not smooth
This behavior has been resolved and deployed to the production environment in version 2.2 Description Scrolling through New Quiz submissions on the teacher app for Android is slow and laggy, additionally it is too sensitive to left/right swiping and keeps switching to the next/previous submission while attempting to scroll…
- Graded Checkpoints for Group Discussions lack feature-specific SpeedGrader navigation options
This behavior has been resolved and deployed to the production environment as of 1/14/26. Description When Graded Checkpoints are enabled for a Group Discussion, the “Previous” and “Next” navigation options specific to switching between replies for Graded Checkpoints are not available in speedgrader. Expected Behavior As…
- [Android] Teacher | Teachers logged in on root account in a Consortia cannot see past attempts on as
This behavior has been resolved and deployed to the production environment in version 2.2. Description Teachers who are logged in under the root account in a Consortia environment are unable to access previous assignment submission attempts and will only display the most recent submission. Expected Behavior Teachers logged…
- [Android] Student/Parent | Excused assignments show missing tag
This behavior has been resolved and deployed to the production environment in versions 8.3 and 4.7. Description Excused assignments will show up with a missing tag in the Student and Parent apps for Android. Expected Behavior Missing tag should not display for excused assignments Workaround No workaround exists at this…
- [iOS] Teacher/Student | Mobile apps fail to authenticate MFA when using biometrics
This behavior has been marked as resolved as it will not be fixed. Description Puget sound uses biometric to verify MFA, but when they attempt to do so via the mobile app it fails Expected Behavior Investigate if this is something the mobile apps can support Workaround No workaround exists at this time. Steps to Reproduce…
- [OPEN] Duplicate classic quizzes in course analytics
Engineers are currently investigating the issue. Description A classic quiz or a discussion topic that is an assignment can show up twice in the resources tab, when the resource is viewed on both mobile and web. This happens because resources show up based on whether they are viewed. When a resource (quiz) is viewed from…
- Student | New Quiz does not trigger Respondus Mobile App to open, and instead causes a 403 err
This issue was declined by the product team. Please see the Additional Info section for resolution information. Description When users try to take a New Quiz using Respondus, instead of being redirected to the Respondus Mobile App they are shown a 403 error. Expected Behavior Users should be redirected to the Respondus…
- [a11y] Navigating a New Quiz with VoiceOver skips the RCE on mobile devices
This behavior has been resolved and deployed to the production environment as of 12/03/25. Description When using VoiceOver in Safari, Chrome, or the Student App on an iOS device, trying to navigate a NQ question will skip over the RCE text field. Expected Behavior It should navigate to the RCE text field. Workaround No…
- After uploading/recording media in a submission the player can become unresponsive in speedgrader
This behavior has been resolved and deployed to the production environment as of 10/8/25. Description If your initial embedding of media (audio or video) fails to properly replace the placeholder data that gets injected into the RCE after submitting the media popup, attempting to record a new media recording will usually…
- Unable to switch between cameras in Studio capture/rce media recordings
This behavior has been resolved and deployed to the production environment as of 9/22/25. Description When a user has multiple camera sources on their device, and when trying to change cameras trough studio capture or RCE upload/record the cameras fail to switch. The network request fails with status “ERR_BLOCKED_BY_ORB”…
- Videos in RCE in New Quizzes are still photos
This behavior has been resolved and deployed to the production environment as of 10/1/25. Description Video submitted through RCE (record media) in an essay question for New Quizzes shows up as still photo. Expected Behavior For the recorded media to play as video. Workaround No workaround exists at this time. Steps to…
- Students with more than 50 completed items in the past two weeks show 'Nothing for now' in To Do eve
This behavior has been resolved and deployed to the production environment as of 9/24/25. Description When students have 50 or more completed To Do items from two weeks in the past or later with dates before any uncompleted To Do items, the To Do list in the Card View dashboard loads then displays ‘Nothing for now’…
- User details tray doesn't open with anonymously graded assignments
Engineers are currently investigating the issue. Description When an anonymous grading assignment has a grade, but not posted yet, it prevents the user details tray from opening on the People page. Expected Behavior Instead, the tray should open regardless of an assignment grade being unposted. Workaround No workaround…
- Notifications related to new announcements are not created
This behavior has been resolved and deployed to the production environment as of 9/1/25. Description The notification category “Announcement - New Announcement in your course” is failing to generate a notification to send to the user’s e-mail address, even if configured to notify the user immediately. No notification event…
- Discussion mentions don't work well in courses with large number of students
This behavior has been resolved and deployed to the production environment as of 12/03/25. Description In courses with a large number of students, discussion mentions start acting erratically. When you type @, the users take a moment to load, and only 20 users are loaded. If you start typing a name to narrow down the…
- [iOS] Student | To-do list is showing items up until year 4001
This behavior has been resolved and deployed to the production environment in version 8.1.1. Description Canvas app To-do list is showing items up until year 4001 Expected Behavior To-do list should only display a specific amount of items Workaround No workaround exists at this time. Steps to Reproduce Prerequisites: A…
- Removing time limit for student on a New Quiz causes loading issues for attempt
This behavior has been resolved and deployed to the production environment as of 10/29/25. Description If you create a New Quiz that has a time limit on it, then go into Moderate and add an accommodation to remove the time limit for a student, when that student tries to take their attempt they are met with a never ending…
- QTI Exports of New Quizzes with questions linked from a Item Bank import without questions in
This behavior has been resolved and deployed to the production environment as of 1/14/26. Description When exporting a New Quiz with questions linked from a Item Bank to a QTI file, importing that QTI into an Item Bank results in no questions being imported. Importing the same QTI file will work successfully via canvas…
- Media cannot be attached in Conversations
This behavior has been resolved and deployed to the production environment as of 8/27/25. Description In the Inbox, attempting to attach media to a conversation message fails. After recording or uploading media and selecting Save Media or Submit the Upload Media modal closes, but the media is never uploaded or attached to…
- Role Duplication in Target User groups - Blackboard
This behavior has been resolved and deployed to the production environment as of 11/19/25. Description The same Group ID appears multiple times in Target User Groups in various areas of Impact. Expected Behavior Roles should only appear once Workaround Hide duplicated roles through Admin > Target User Groups > Select group…
- [iOS] Teacher | Points rather than percent apply when tapping number at the end of grade slider
This behavior has been resolved and deployed to the production environment in version 2.1. Description When grading assignments in the iOS Teacher app that display grade as percentage, if you grade using the slider, sliding the grade to 100 will apply 100%, but tapping the 100 at the end of the slider will apply 100 points…
- Copy this course runs into a page error for teachers if "Allow creation only in the Manually Created
This behavior has been resolved and deployed to the production environment as of 10/8/25. Description When the “Allow creation only in the Manually Created Courses sub-accounts” is enabled on the account level, teachers run into a page error when attempting to use the Copy this course feature for any course that is outside…
- [OPEN] QTI Exports of New Quizzes with questions linked from a Item Bank import without questions in
Engineers are currently investigating the issue. Description When exporting a New Quiz with questions linked from a Item Bank to a QTI file, importing that QTI into an Item Bank results in no questions being imported. Importing the same QTI file will work successfully via canvas import content page so the qti seems to be…
- [iOS] Student/Teacher | Images broken for cross shard users
This behavior has been resolved and deployed to the production environment in version 8.1. Description For students/teachers enrolled cross-shard in courses, images will show a broken icon when they are not logged in to the instance the course is hosted in. Expected Behavior Users with cross-shard enrollments should see…
- Images in Global Announcements Are Broken
This behavior has been resolved and deployed to the production environment as of 9/5/25. Description When users preview Global announcements from their dashboard, images appear broken. Expected Behavior Images added into the Global announcements should not be broken. Workaround No workaround exists at this time. Steps to…
- Role Duplication in Target User groups - Canvas
This behavior has been resolved and deployed to the production environment as of 9/8/25. Description The same Group ID appears multiple times in Target User Groups in various areas of Impact. Expected Behavior Roles should only appear once. Workaround Hide duplicated roles through Admin > Target User Groups > Select group…
- [OPEN] Role Duplication in Target User groups
Engineers are currently investigating the issue. Description The same Group ID appears multiple times in Target User Groups in various areas of Impact. Expected Behavior Hide duplicated roles through Admin > Target User Groups > Select group to hide using toggle Workaround View Target User Groups to see which roles have…
- OOTB content duplicated
This behavior has been resolved and deployed to the production environment as of 9/15/25. Description Duplicate out-of-the-box monitors are appearing within Impact instances. Expected Behavior Out-of-the-box monitors will only appear once and will include all triggers of that monitor. Workaround No workaround exists at…
- Remove Identity Service Logins from Pseudonyms table CD2
This behavior has been resolved and deployed to the production environment as of 9/8/25. Description Since the implementation of the new identity service login the new logins that should not show for local admins is included in the Canvas Data 2 Pseudonyms table. Expected Behavior Please remove these from the table as end…
- New Quizzes has trouble with decimal numbers using scientific notation
This behavior has been resolved and deployed to the production environment as of 9/17/25. Description In Numeric questions in New Quizzes, when entering numbers in the answer fields with decimals using scientific E notation, they are changed to 0 when the question is saved. Expected Behavior Numbers with decimals (negative…
- Error when saving any edits to Grading Period Sets
This behavior has been resolved and deployed to the production environment as of 9/10/25. Description When Saving a grading period, a banner is seen at the top of the page that the grading period set was updated successfully, but the page is blank and at the bottom you'll see "Unexpected Application Error! Cannot read…
- Investigate large increase in external tool assignments activity in New Analytics
This behavior has been resolved and deployed to the production environment as of 8/18/25. Description Several teachers have noticed in a few of their classes that new analytics is reporting hundreds of thousands of page view activity, stemming entirely from assignments attached to the external LTI’s Expected Behavior…
- Old media links are not functional since the fix for RCX-1949 was deployed
This behavior has been resolved and deployed to the production environment as of 8/27/25. Description Old media links with the below formatting no longer play in Canvas. There is no error, but clicking on the play button does not start the video/audio <a id="media_comment_m-5JxJzd136Gk3nSPn9G5e5b46s4xRXz2m"…
- New Quizzes with outcomes attached not working when copied to new course
This behavior has been resolved and deployed to the production environment as of 11/04/25. Description When a New Quiz has an outcome(s) attached to the quiz or questions in the quiz, and the quiz/outcome(s) are imported to a new course, they are not working in the new course. The outcomes in the new course don't show as…
- Previewing content from Direct Share results in error
This behavior has been resolved and deployed to the production environment as of 7/23/25. Description When a user attempts to preview a content that was shared with them via Direct Share, the preview displays blank and the console shows two error messages: <SPAN class="">Access to XMLHttpRequest at '<A…
- Docviewer preview is displaying watermarks on image files
This behavior has been resolved and deployed to the production environment as of 7/16/25. Description When a PNG/JPG/JPEG file is submitted to an assignment and previewed in SpeedGrader or on the assignment page with A2 enabled, it displays a watermark: “Evalution Only. Created with Aspose.Imaging. Copyright 2010- 2023…
- Dashboard gives page error in instances without Manually Created Courses sub-account
This behavior has been resolved and deployed to the production environment as of 7/30/25. Description When an instance does not have a Manually Created Courses sub-account, accessing the dashboard in the instance results in a page error with a Locking a record with unpersisted changes is not supported. Use `save` to…
- Canvas notifications 'from' header only includes email address in non-iad regions
This behavior has been resolved and deployed to the production environment as of 7/16/25. Description Notifications from canvas in non iad regions don’t include the default or custom labels applied before the normal from header and only include the email address portion of it. Expected Behavior The “From” field should…
- Add back the Lightest color row and white block for the default color picker
This behavior has been resolved and deployed to the production environment as of 7/30/25. Description We updated the default color options in the Text and Highlight color pickers in the Rich Content Editor (TinyMCE) to ensure accessibility when used against a white background. Because the Text and Highlight color pickers…
- Publishing pages does not update publish_at or updated_at data points
This behavior has been resolved and deployed to the production environment as of 7/30/25. Description Publishing pages edited in the past is not updating the publish_at or updated_at data points properly in the api. Expected Behavior For the published_at and updated_at data points to be updated when publishing a page.…