Media files embedded via RCE fail to open when downloaded from Course Files

InstContentTeam

Engineers are currently investigating the issue.

Summary:

Media files embedded via the RCE are not viewable when downloaded from the Course Files.

Expected Behavior:

Files should be viewable after downloaded from Course files

Steps to Reproduce:

Prerequisites: Have a course, with any item where RCE is utilised

1. Embed a media file in RCE and save it
2. Navigate to the Course Files
3. Download the file

1. Notice how it can’t be opened