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I really valued the Canvas Quizzes for the diversity of question types and the opportunity to offer immediate feedback and retry attempts. My school district will not purchase the Respondus lockdown browser. Without that it seems that Canvas Quizzes are useless in the age of AI. Students can easily use AI to complete these…
We have used the "Observer" Course Role for peer course reviews. Is there a way to make the Accessibility Checker page available to a role other than teacher or admin? When I masquerade as that role in a course it doesn't show in Course Navigation.
Hi, I am a chemistry teacher at a school in MS and am trying to get my courses up to speed on ADA accessibility. Most periodic tables I have access to are pdf's which are not ADA accessible. Can you please assist?
Release notes outline upcoming customer-impacting changes that are expected to display in beta and/or production environments. Please note that features considered for future development are not included in the notes. New to release notes? Visit Understanding Release Notes for a guide on how to read and use this document.…
Release notes outline upcoming customer-impacting changes that are expected to be displayed in production environments. Please note that features considered for future development are not included in the notes. Unless otherwise stated, all features in this release are available in the Production environment as of…
A student PDF submitted on October 6, 2026, is intermittently failing to display in Canvas SpeedGrader as of October 21. The original PDF downloads successfully, but DocViewer repeatedly returns HTTP 202 with the following response: {"error":"document_not_ready","retry_after":2} The request repeats approximately every two…
Hello! Is the grader working? I don't see it as an option in my Canvas. Thanks, Nedra
It would be great if Instructure would support Studio with some official videos, especially some dedicated to using the editor. It's somehow ironic that a product that ostensibly records video has no video documentation, leading to a predictable array of YT videos of various quality by various ed-tech, um, "influencers"…
We are trying to determine a process for removing inactive users in Canvas. What are other schools doing? Do you delete inactive users after a certain time of inactivity?
What if professional learning was something educators wanted to participate in, rather than something they simply had to complete? During our Parchment Summit session, From Required to Rewarding: Rethinking Professional Learning at Scale, Jessica Dinsmore, Learning Management Systems Manager at the New Mexico Public…
What if the records requests your district processes every day could help generate revenue to support other district needs? With districts facing tighter budgets, finding new ways to make the most of existing resources is more important than ever. During our Parchment Summit session, From Records Requests to Revenue:…
From 500+ Pending Requests to Under 50: How Indianapolis Public Schools Is Modernizing Records What does it take to modernize records management across an entire school district? For Indianapolis Public Schools (IPS), it wasn't just about digitizing paper records or adopting new technology. It started with improving…
Every student has a story, and behind every story is a record. From managing student files and fulfilling transcript requests to transferring records and recognizing achievements, the work happening behind the scenes matters. During our Parchment Summit session, Parchment K-12: Explore Our Solutions and What's Next,…
What if every student transfer could tell you something more? Student transfers are often seen as an administrative task: receive a request, send the records, and move on. But what if transfer data could also help districts understand where students are going, why they're leaving, and how to better support them? During our…
At the Parchment Summit session "Powering Learning Success From the Registrar's Office," Dr. Karen Jarrell, District Director of Admissions and Records at Tarrant County College (TCC), and Molly McDermott-Fallon, Assistant Vice Provost and University Registrar at the University of Cincinnati (UC), joined Parchment Account…
Hello, A few days ago I was accessing my quiz logs without an issue. For the past few days, though, suddenly the quiz logs are blank — see screenshot. My institution is looking into this but it's rather time sensitive that I have access to these logs again, so I'm posting here just in case anyone else has experienced this…
Error message when viewing SCORM files as Admin login: This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> <Code>MissingKey</Code> <Message> Missing Key-Pair-Id query parameter or cookie value </Message> </Error> When viewing as a student login the SCORM…
A student signed in to my Canvas class two weeks ago. I could see his user name listed as a student who was signed in. Today, he tried to use the same user name but Canvas would not recognize. He had to develop a new user name and password to sign in. Now he is listed twice. I had this with a student signing in with three…
Hello Canvas Community! Does anyone utilize TouchNet as their payment system for Canvas Catalog courses? And if so, does anyone implement a Marketplace uStore? Other than adding tax into the course enrollment fee, does anyone have a working solution between Catalog and TouchNet Marketplace to collect tax for taxable online…
I have now had a few cases of students' responses in New Quizzes not being recorded. Normally, students get a connection error and can restart, but here they get new questions one at a time with no indication of a problem until they try to submit the exam and find that they can't submit it. Students are losing 20-90% of…
We assign coursework by section, and teachers enter the transfer grades on each assignment from before the student’s enrollment date. However, those grades do not satisfy the modules’ “Submit the assignment” requirements. Students still have to go back to the beginning of the school year and submit blank documents and…
We have a teacher who, when trying to add discussions to a module, cannot see all of them. One of my theories is that there are too many discussions in the course, as there are over 400, and that the pop-up window can only display a limited number at a time. This is just a theory, though. This is a blueprint course, and we…
I have gone through the verification of identity three times in the past three week. I verify, take all the pictures, wait for an email and am notified that i am verified. I can stay in my class for a week until I get a message that I am not verified because of a blurred photo of either myself or my documentation and have…
A Discussion assignment needs to be able to have more than 2 due dates. A discussion is just that--a back and forth. To be an effective kind of assignment, Instructure needs to modify them so they can have 3 or more due dates. Students also need to be notified when someone posts within their group. Currently, students turn…
This is incredibly frustrating. I use a rubric with imported outcomes to grade my assignments. Each problem is mapped to an outcome, scored on a scale with 4 tiers (the upper 2 tiers granting mastery). For a few of my students—not all—grading a new assignment deletes their earned mastery on an earlier, unrelated…
Hello, I recently signed up for Canvas Lite teacher account and was prompted for verification. I'm planning on using Canvas Lite to host my Drama Club that I am hosting for my community. I just turned 18 so I'm in the process of getting my license except for that I've lost my Birth Cert so I'm having issues getting that at…
Where product news meets customer know-how. Join fellow Parchment customers and product experts to hear what’s working at institutions like yours, explore the latest innovations, and discover practical ideas you can put to work. More to learn. More to share. More to discover. Think you know everything that’s possible with…
The Canvas Klatch is an online office hour open to all members of the Instructure Community. It started as an office hour for the courses I teach for CVC@ONE: Introduction to Teaching with Canvas Advanced Techniques with Canvas Online Teaching and Design Equity & Culturally Responsive Online Teaching Humanizing Online…
Across the UK and EMEA, universities are rethinking how learning is delivered. From England’s Lifelong Learning Entitlement (LLE) to the growth of micro-credentials and professional learning across Europe, institutions are expanding beyond traditional degree programmes to support learners throughout their careers. You…
We’re excited to introduce a new quarterly Implementation Webinar series designed to support Canvas Administrators during setup, rollout, and early adoption. These sessions are built to help you better understand admin functionality, available training resources, and how to get the most value from your On-Demand Training…
Proving mastery in the age of AI. October 29, 2026 | 9 AM MT / 11 AM ET AI can write the essay and pass the test. So what still counts as proof that a student learned something? That question now lands on assessment strategy, integrity policy, and accreditation evidence — not just on individual courses. Join Instructure…
Most small businesses and mid-market teams don't have a training department. They have someone who got handed a stack of policies and a deadline. This webinar looks at how Canvas Career by Instructure helps those teams build and launch courses fast, without a big content team or a long build process. We'll cover what sets…