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I have entered several Outcomes at the Admin Level and created rubrics from them (also at the Admin level). However, I can not find out how to add them to my course. Old notes are obsolete…
I have a Group discussion, when I reply to students, I cannot link common class pages AND redirected pages on the main page, are not visible - this includes my main reading and reading page with links to the readings. Is there a way to add these links into the Group discussion, so students do not have to constantly swift…
Anyone else notice a change in the Course Navigation link Interface. Tools that are natively not visible to students, now have the hidden eye icon next to them in the instructor view and a rollover tip "hidden by admin. Not visible to students" . For instance, Attendance, see below , I don't believe this was the case…
I really valued the Canvas Quizzes for the diversity of question types and the opportunity to offer immediate feedback and retry attempts. My school district will not purchase the Respondus lockdown browser. Without that it seems that Canvas Quizzes are useless in the age of AI. Students can easily use AI to complete these…
We have used the "Observer" Course Role for peer course reviews. Is there a way to make the Accessibility Checker page available to a role other than teacher or admin? When I masquerade as that role in a course it doesn't show in Course Navigation.
Release notes outline upcoming customer-impacting changes that are expected to be displayed in production environments. Please note that features considered for future development are not included in the notes. Unless otherwise stated, all features in this release are available in the Production environment as of…
We have been experiencing an issue since Thursday 15 October 2026 on Canvas where users are reporting the following error when trying to access SCORM content: MissingKey: Missing Key-Pair-Id query parameter or cookie value This issue first affected our admin accounts which we were able to fix by allowing third-party…
Hi, I am a chemistry teacher at a school in MS and am trying to get my courses up to speed on ADA accessibility. Most periodic tables I have access to are pdf's which are not ADA accessible. Can you please assist?
Release notes outline upcoming customer-impacting changes that are expected to display in beta and/or production environments. Please note that features considered for future development are not included in the notes. New to release notes? Visit Understanding Release Notes for a guide on how to read and use this document.…
A student PDF submitted on October 6, 2026, is intermittently failing to display in Canvas SpeedGrader as of October 21. The original PDF downloads successfully, but DocViewer repeatedly returns HTTP 202 with the following response: {"error":"document_not_ready","retry_after":2} The request repeats approximately every two…
Welcome to the Instructure Community Weekly Highlights blog! Every Monday, we will update you with all the goings-on in the Instructure world from the previous week: community updates, product updates, new blogs to read, and everything else you'll need to know will be here! Community Spotlights From Dashboard to Learning…
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } One of the most impactful features lost when moving from the legacy SpeedGrader to the new SpeedGrader is the preservation of file submission order for assignments that contain multiple uploaded…
We should have the option to allow students to unsubmit an assignment IF THE SUBMISSION was submitted prior to the assignment deadline. Students submitting assignment 3 into assignment 4 and precluding me from updating group assignment settings is just so frustrating.
I attempted to download my courses from the old Canvas Free-for-Teacher platform during the July 28–29, 2026 access window, but technical errors prevented me from completing the downloads. I understand that Instructure acknowledged problems during that period and that other users experienced similar difficulties. I have…
Because Catalog only supports a single payment for an entire purchase, I want the entire transaction to happen in Stripe so that our learners can pay over an arbitrary number of months to Stripe and each payment is reported to Canvas. My understanding is this would require special coding and API/webhooks. Has anyone done…
Canvas deploys contain code changes that are intended to fix bugs, improve performance, and prepare for new features. These deploys take place every two weeks and can be tested in the beta environment before the production deploy date indicated in the title of this document. New to deploy notes? Visit Understanding Release…
For those of you who use the Learning Mastery Gradebook in your courses, what are your thoughts about the updates? Do they improve your understanding of students' outcome mastery? What about the interface? The old version certainly needed some improvements. I did like the pie charts, however. Hovering the mouse pointer…
Can Canvas Catalog provide admins with a "View As User" capability, similar to the "Act As User" ability within Canvas LMS? This would be useful to help troubleshoot issues within Canvas Catalog reported by students. If this capability already exists, pardon my apparent ignorance. I haven't found it yet.
Error message when viewing SCORM files as Admin login: This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> <Code>MissingKey</Code> <Message> Missing Key-Pair-Id query parameter or cookie value </Message> </Error> When viewing as a student login the SCORM…
A student signed in to my Canvas class two weeks ago. I could see his user name listed as a student who was signed in. Today, he tried to use the same user name but Canvas would not recognize. He had to develop a new user name and password to sign in. Now he is listed twice. I had this with a student signing in with three…
Hello Canvas Community! Does anyone utilize TouchNet as their payment system for Canvas Catalog courses? And if so, does anyone implement a Marketplace uStore? Other than adding tax into the course enrollment fee, does anyone have a working solution between Catalog and TouchNet Marketplace to collect tax for taxable online…
I have now had a few cases of students' responses in New Quizzes not being recorded. Normally, students get a connection error and can restart, but here they get new questions one at a time with no indication of a problem until they try to submit the exam and find that they can't submit it. Students are losing 20-90% of…
We assign coursework by section, and teachers enter the transfer grades on each assignment from before the student’s enrollment date. However, those grades do not satisfy the modules’ “Submit the assignment” requirements. Students still have to go back to the beginning of the school year and submit blank documents and…
We have a teacher who, when trying to add discussions to a module, cannot see all of them. One of my theories is that there are too many discussions in the course, as there are over 400, and that the pop-up window can only display a limited number at a time. This is just a theory, though. This is a blueprint course, and we…
I have gone through the verification of identity three times in the past three week. I verify, take all the pictures, wait for an email and am notified that i am verified. I can stay in my class for a week until I get a message that I am not verified because of a blurred photo of either myself or my documentation and have…
The Canvas Klatch is an online office hour open to all members of the Instructure Community. It started as an office hour for the courses I teach for CVC@ONE: Introduction to Teaching with Canvas Advanced Techniques with Canvas Online Teaching and Design Equity & Culturally Responsive Online Teaching Humanizing Online…
Across the UK and EMEA, universities are rethinking how learning is delivered. From England’s Lifelong Learning Entitlement (LLE) to the growth of micro-credentials and professional learning across Europe, institutions are expanding beyond traditional degree programmes to support learners throughout their careers. You…
We’re excited to introduce a new quarterly Implementation Webinar series designed to support Canvas Administrators during setup, rollout, and early adoption. These sessions are built to help you better understand admin functionality, available training resources, and how to get the most value from your On-Demand Training…
Proving mastery in the age of AI. October 29, 2026 | 9 AM MT / 11 AM ET AI can write the essay and pass the test. So what still counts as proof that a student learned something? That question now lands on assessment strategy, integrity policy, and accreditation evidence — not just on individual courses. Join Instructure…
Most small businesses and mid-market teams don't have a training department. They have someone who got handed a stack of policies and a deadline. This webinar looks at how Canvas Career by Instructure helps those teams build and launch courses fast, without a big content team or a long build process. We'll cover what sets…
Join us for the October Impact User Group Meeting on Thursday, October 29, at 6:00PM ET. We will discuss any recent or upcoming product updates, hear and see examples of best practices from other customers, and have breakout sessions where questions can be answered and discussed among peers. The meeting will be recorded…