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Files with # or ' in file name embedded in new quizzes display as broken
This behavior has been resolved and deployed to the production environment as of 3/11/25 Description When you have a # or ' in the file name of an image and embed that image into a new quiz it will display as broken after a few seconds. Expected Behavior Images which successfully upload should display to users Workaround…
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[OPEN] Assignments submitted with Quantitative Data settings enabled appear as missing for students
Engineers are currently investigating the issue. Description If a student submits to an assignment while “Restrict view of quantitative data” is enabled, that assignment will still show as missing or “Not Submitted” from the students grade page. Expected Behavior Since the students did submit, the UI should reflect that…
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[OPEN] Docviewer previews of excel files with many rows are excessively zoomed out until no content
Engineers are currently investigating the issue. Description The more rows an xlsx file has the further the docviewer preview will zoom out until the content is unreadable. Even if the content would fit within the width of the page the length seems to have no upper limit (or an insanely high one) for scaling the documents…
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[OPEN] [iOS] Student | Discussions with checkpoint due dates don't display on mobile to do list
Engineers are currently investigating the issue. Description When a discussion is set up with checkpoints, and has a due date the discussion doesn’t display under to do on a mobile device. Expected Behavior To have the discussion display under to do. Workaround No workaround exists at this time. Steps to Reproduce…
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Members of concluded courses groups still show up in the users filter of the address book when compo
This behavior has been resolved and deployed to the production environment as of 5/7/25. Description If a course is hard concluded a student in a group associated to that course can still send inbox messages to other members in the group through the address books “users” option. The logic seems to properly be disabling the…
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New course paces show out of order when default pace exists and module position does not match order
This behavior has been resolved and deployed to the production environment as of 4/09/25. Description When a course using Course Pacing has an existing default pace and a module where the module position of items does not match the order the items were added to the module, the due dates in that module will appear out of…
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Toggling LTI tool placements works in all accounts instead of only where tool is installed
This behavior has been resolved and deployed to the production environment as of 3/26/25. Description Toggling an LTI tool’s placements from the Settings → External Apps → Placements menu is available in all accounts, as opposed to the desired behavior of only being toggleable in the context where the tool was installed.…
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Classic Quizzes] Allow only one Question/Question Group editor to be opened
This behavior has been resolved and deployed to the production environment as of 3/26/25. Description Users can open multiple question and question group editors at the same time. This can lead to confusion and errors since validation is not properly handled. Expected Behavior Only one question or question group editor…
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Add user pop-up closes quickly when adding to an account group
This behavior has been marked as resolved as it will not be fixed. Description Slightly moving your cursor while clicking the + to add people to an account group has it appear and disappear quickly. Expected Behavior Instead, it should remain open after clicking the + Workaround No workaround exists at this time. Steps to…
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$Canvas.assignment.dueAt.iso8601 returns the 'Everyone Else' date and not the student specific due d
This behavior has been resolved and deployed to the production environment as of 3/12/25. Description The $Canvas.assignment.dueAt.iso8601 custom parameter returns the 'Everyone Else' date and not the student specific assignment override when launching an external tool assignment as a student. This is happening for 1.1 &…
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[iOS] Student | Users logged in on root account in a Consortia are unable to access PDFs for annotat
This behavior has been resolved and deployed to the production environment in version 7.14. Description Users who are logged in under the root account in a Consortia environment are unable to access PDFs for annotated submission assignments. Instead, they receive an error - “Unable to Display Document - The file you’re…
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Reported replies notification is not sent from group discussions
This behavior has been resolved and deployed to the production environment as of 5/21/25. Description When a discussion reply is reported in a group discussion, the teacher in the course is not sent a Reported Reply notification even though their notification preference is setup to notify them of reported replies. Expected…
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[OPEN] Entering Quizzes – Take frame with Voice Over on New Quizzes take page is not functional (par
Engineers are currently investigating the issue. Description When using Voice Over on the quiz take page for a New Quizzes quiz, the first time you enter the Quizzes – Take frame you are taken to a group with only one item and cannot navigate to the quiz content. Exiting the group to return to the Quizzes - Take frame then…
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Impossible to zoom out on image submissions on Speedgrader- Pictures are not scaled to Preview
This behavior has been resolved and deployed to the production environment as of 4/11/25. Description When JPG or JPEG files are submitted, Speedgrader does not scale the document to fit the preview window. Expected Behavior Instead, it should scale the file to fit the preview window or allow for zooming out further.…
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"c" keyboard shortcut in speedgrader not working
This behavior has been resolved and deployed to the production environment as of 5/7/25. Description The keyboard shortcut “c” to jump directly to the Comments field in speedgrader is no longer working. "r" for rubric and "g" for grade are still working. Expected Behavior Users should be able to use the “c” keyboard…
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[iOS] Student | Cross-shared assignments don't load from modules page
This behavior has been resolved and deployed to the production environment in version 7.14 Description When a user is enrolled in a trust instance and the user is logged into the Student app via their "home" instance, when attempting to access an assignment from the modules in the trust instance it just spins Expected…
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New Analytics student course grade CSV exports dates without time or time zone indicator
This behavior has been resolved and deployed to the production environment as of 3/12/25 Description When exporting a students course grade CSV from New Analytics, the dates in "Due date" & "Submitted" are shown in UTC without the full timestamp. Expected Behavior Exported dates in course grade CSV should include the time…
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Spamming the Add Item button from a module creates duplicate items
This behavior has been resolved and deployed to the production environment as of 3/26/25. Description When rapidly clicking to create items in a module, it creates duplicates. Expected Behavior Instead, it should prevent the option from being clicked more than once. Workaround No workaround exists at this time. Steps to…
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Enhanced rubrics field on Assignment details prevents teachers from using the Previous/Next buttons
This behavior has been resolved and deployed to the production environment as of 2/12/25. Description In courses using Enhanced Rubrics, teachers/admins are not able to see the Previous/Next buttons when viewing Assignments that are added to modules. Expected Behavior Previous/Next buttons should be available to teachers…
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[Android]Teacher| Designer enrollments cannot view external tool assignments using Teacher app
This behavior has been resolved and deployed to the production environment in version 1.38. Description When a user with a designer role tries to access a SCORM assignment or other external tool assignment using the Android Teacher app, a message displays “designer enrollment cannot view this“. Expected Behavior External…