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{OPEN] Some Instructure owned/created LTI's are blocked when Content Security Policy is enabled
Engineers are currently investigating the issue. Description When the Content Security Policy (CSP) is enabled on an instance, some LTI’s are being blocked and will not load. (Youtube, SCORM, Vimeo from what I’ve found) Expected Behavior Instead it should add the correct domain to the allowed domains automatically to allow…
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Selecting an Outcome in the Individual Gradebook results in a blank screen with Account and Course L
This behavior has been resolved and deployed to the production environment as of 4/23/25. Description When the Account and Course Level Outcome Mastery Scales feature option is enabled and an Outcome is selected within the Individual Gradebook for a specific student, the page fails to load and displays a blank screen…
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Build on Last Attempt does not retain all responses for essay questions when Backtracking is disable
This behavior has been resolved and deployed to the production environment as of 5/28/25. Description When you have a New Quiz with One Question At A Time enabled and backtracking NOT allowed, Build on Last Attempt feature will not restore all question responses for Essay questions. Expected Behavior For users to be able…
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[a11y] JAWS doesn't read 'select' option for Studio media
This behavior has been resolved and deployed to the production environment as of 3/19/25. Description When trying to select a Studio media to embed, JAWS doesn’t read the ‘select’ option when focusing on the media content. It also doesn’t open the media embed dialog box on the initial ‘enter’ press and you have to press…
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[iOS] Student | Split view on ipads struggle to scroll assignments on grades tab
This behavior has been resolved and deployed to the production environment as of 2/06/25. Description When opening a course using the iOS student app on an ipad with split screen, navigating to the Grades tab does not allow users to scroll down the assignments list unless the navigation panel (left side) is refreshed. This…
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Assignments assigned to a section in a module assigned to another section break calendar
This behavior has been resolved and deployed to the production environment as of 12/18/24. Description When an assignment has a section specific due date and is in a module which is assigned to another section, the calendar does not display assignments for teachers and students in the section to which the module is…
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Rubrics associated with more than one item cannot be archived
This behavior has been resolved and deployed to the production environment as of 1/29/25. Description If a rubric is associated to more than one item, attempting to archive it result in the error “Error Archiving Rubric” and the rubric will not be archived. Expected Behavior Instead the rubric should be archived.…
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Catalog listing name displays blank white space in Safari 18.1
This behavior has been resolved and deployed to the production environment as of 1/20/25. Description All Catalog listings except the first one in the list are showing as a blank white space in Safari 18.1. Expected Behavior Catalog listings should show in Safari 18.1. Workaround Works in Chrome and Firefox Steps to…
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API returns alerts for users with an inactive and deleted enrollment (Part 2)
This behavior has been resolved and deployed to the production environment as of 2/26/25. Description For parents who are observing a user who has a deleted enrollment and an inactive enrollment it will display alerts in the parent app and the observer_alerts api endpoint Expected Behavior It shouldn’t display alerts for…
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Docviewer large file pop up warning download buttons do not work
This behavior has been resolved and deployed to the production environment as of 3/26/25 Description When trying to download a file from the Docviewer large file pop up window both download buttons do not work. The download original button gives you an error in the console that it is not allowed due to sandboxing. The…
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Usergroups available within a subaccount do not reflect Canvas
This behavior has been resolved and deployed to the production environment as of 5/13/25. Description User groups available within sub-account profiles may not reflect the same as what is shown in Canvas. Expected Behavior Sub-accounts should show in User Groups exactly as shown in Canvas. Workaround No workaround exists…
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[OPEN] Context fails to load when many Message assignments are attached
Engineers are currently investigating the issue. Description When too many messages are connected to the same Context and those messages have many User Groups assigned, new messages relying on that Context may not load. Expected Behavior All messages load correctly and in a timely fashion regardless of whether assigned to…
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Term/Course names found from other instances
This behavior has been resolved and deployed to the production environment as of 2/17/25. Description For users who have consortia and/or trusts set up in Canvas, terms and courses from other related instances may show in Target User Groups (and when using those for targeting of content). Expected Behavior Only terms and…
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Support Center Chat HTML Embed not rendered
This behavior has been resolved and deployed to the production environment as of 5/7/25 Description No content is displayed when using the Embed HTML option as part of Chat routing for the Support Center. Expected Behavior Content should be displayed for users when Impact Admin select the HTML embed option for chat routing…
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Bullet points not shown inside Mastery Connect Third party tool frame
This behavior has been resolved and deployed to the production environment as of 6/23/25. Description Bullet points inside messages and walkthrough steps assigned to any context inside Mastery Connect do not show up (on premaster nor Prod). This happens in all types of message/step by either creating/adding them through…
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LTI Usage not showing under Insights without reload
This behavior has been resolved and deployed to the production environment as of 2/10/25. Description When logging in, LTI Usage is not immediately available under Insights dropdown menu as expected. Currently, the user has to reload the page, then it will show. Expected Behavior LTI Usage should appear under Insights…
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Embedded articles do not launch on credentials Third Party Tool Frame contexts
This behavior has been marked as resolved as it will not be fixed. Description Embedded articles into messages and walkthrough steps connected to in-app, Credentials contexts are not launching when clicked. Expected Behavior Articles should launch regardless the page where message or step is located. Workaround No…
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Monitor Categories for Google showing in Tool Adoption report
This behavior has been resolved and deployed to the production environment as of 4/30/25. Description A Google Monitor Category is showing for users who do not have the Google LTI Tool Category visible. Expected Behavior Users who have not enabled an LTI tool’s Tool Category (such as Google) should not see any related…
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Campaign Events aren't showing on Tool Adoption chart
This behavior has been resolved and deployed to the production environment as of 1/28/25. Description Currently, you can create/add events to a campaign, but when you hover or click on it, the event (usually a vertical line overlaid on the chart) doesn’t show at all. Expected Behavior Campaign events and their labels show…
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Reopening a timed New Quiz submission gives the student the full time limit
This behavior has been resolved and deployed to the production environment as of 4/8/25. Description If you setup a New Quiz that has a time limit and a student takes their attempt and submits before the time limit is up and the teacher then reopens it for them, they are given the full duration of the reopened attempt…