After submitting a product request, you can check the status of your requests on the Requested tab in your product library.
Notes:
- Request turnaround time depends on your organization's processes. Please contact your administrative team for additional information.
- LearnPlatform is not responsible for a product's status within your organization. If you would like to find out more information about why a specific decision was made regarding your request, please reach out to your organization's edtech administrators. The LearnPlatform Team does not have access to this information.
Select Organization
If you are a member of multiple organizations, select an organization from your user Account sidebar. Click the User Name drop-down menu [1]. Then click the Organization drop-down menu and select an organization [2].
Open Personal Product Library
Click the Products drop-down menu [1], then click the My Library link [2].
Track Product Request
Click the Requested sub-tab [1].
View the product name [4], the organization where it was requested from [5], and the request status [6].
You will also receive updates via email as the request is reviewed and when a decision is made.
Additionally, you can look for the product status in your organization's library.
