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Welcome to the Instructure Community Weekly Highlights blog! Every Monday, we will update you with all the goings-on in the Instructure world from the previous week: community updates, product updates, new blogs to read, and everything else you'll need to know will be here! Community Spotlights Catch the energy live.…
Symptoms: Creating a new Announcement (or Discussion) throws Canvas's generic error page: "Sorry, Something Broke." In Quiz question editors, the Rich Content Editor (RCE) text box doesn't render — instead of the WYSIWYG editor, you just see a stray lowercase "p" where the editor should be. Happens consistently across…
I am requesting urgent assistance preserving and recovering two courses from my Canvas Free-for-Teacher account. I am a high school teacher at Rockford Christian School in Rockford, Illinois. I used Canvas Free-for-Teacher for approximately five years, creating revised versions of my courses each school year. The two…
I have been practicing ungrading the past year and have been working through the best combination of options in Canvas. I want my students to focus on learning and not points, so I have created custom grading schemes and trying to hide numbers from my students as much as possible. This includes selecting the option to…
I had a FFT account, and learned it was shut down after the May windo just when I tried to login. No communication. I randomly and very luckily tried logging in on July 28 and saw the second open window (no communication again) for 48 hours, and I was able to download my courses and warn all my colleagues to as well.…
There's a lot of edtech that promises results and not much that shows its work. We're collecting questions for an Educast 3000 podcast episode on how to tell the difference, and we'd like yours. What are your questions about evidence-based edtech? Ask us anything: how to read a vendor's efficacy claims, what…
Location: Philadelphia, PA (Hybrid Eligible) Department: Penn Libraries – Technology & Digital Initiatives Overview Are you a strategic educational technology leader looking to shape the future of digital learning at an Ivy League institution? The University of Pennsylvania is seeking a Director of LMS Administration to…
I prepare pre-service teachers in Utah to use Canvas in their future roles as K-12 educators. We loved using the free site for teachers for learning how to design modules and the various types of pages. Since that site is discontinued, when will the replacement become available? I appreciate why it had to close, but I…
Release notes outline upcoming customer-impacting changes that are expected to display in beta and/or production environments. Please note that features considered for future development are not included in the notes. Visit the Canvas Collaborative Roadmap to explore upcoming work and share feedback. Your input helps guide…
This screenshot shows the problem I'm encountering everytime I try to view course videos on Canvas. Occassionally the videos can be played but most of time it's stuck on this status even after I sign in.
Canvas deploys contain code changes that are intended to fix bugs, improve performance, and prepare for new features. These deploys take place every two weeks and can be tested in the beta environment before the production deploy date indicated in the title of this document. New to deploy notes? Visit Understanding Release…
Release notes outline upcoming customer-impacting changes that are expected to display in beta and/or production environments. Please note that features considered for future development are not included in the notes. New to release notes? Visit Understanding Release Notes for a guide on how to read and use this document.…
How can I delete complete calendars for courses already past? As a teacher I am not able to look at or update the calendar for my next course, but if I change to the student view it shows the calendar just fine. I assume this is because CANVAS selects only the first 10 calendars to show, and I am sure I am beyond that…
Who doesn’t love a “10 steps guide” to get yourself familiarized in Canvas? When we transitioned to Canvas, our faculty were yearning for a quick-start checklist. So, we searched in the Canvas Community and based our top 10 on Xavier University’s guide”: https://www.xavier.edu/id/canvas/. In the end, this was one of our…
Is having students read the textbook considered an assignment or an activity if there is no grade but a required date?
Because Catalog only supports a single payment for an entire purchase, I want the entire transaction to happen in Stripe so that our learners can pay over an arbitrary number of months to Stripe and each payment is reported to Canvas. My understanding is this would require special coding and API/webhooks. Has anyone done…
Hello, Our K12 district is using Qmlativ as our SIS and sync through API. We will be using cross listing for the first time this year, and we are concerned about what will happen when we introduce a Long Term Sub to a class. We understand this will create a new course for the long term sub. We have questions about the…
Hi, I was wondering if there was anything in the pipeline so on Canvas Catalog it could link to an entire sub-catalogue? We are using our Catalog instance to list Professional Development & Compliance courses to colleagues. For some courses, we have multiple listings (huge kudos to the multiple listings connecting to…
Hoping someone can explain for me. We're using pacing to avoid manually dating regular assignments each quarter, but the dates I see are based on when the course was instantiated, while students see dates based on when they were added to the course by [backend software I don't know anything about, presumably]. If I set…
Has anyone else had issues with an influx of duplicate users in Canvas? Ours is currently in the form of an email that already exists, becoming a new user - and not automatically merging with the user ID with the same email that also is linked to our SIS ID correctly as well. For example, user 1 is xyz@gmail.com without a…
On April 21 and 27, 2026, the student’s submission page appeared empty on my end. Upon checking again on May 5, 2026, a submission is now visible and is dated April 21 at 9:01 AM. Canvas note: Student Viewed Document: May 4 at 10:21 PM. How is this possible? There is only one submission, and it requires a PDF file upload.…
Hi, We are transitioning to ILP to sync course data from Colleague to Canvas. The connection itself is working successfully. However, I need some assistance with getting Blueprint courses applied to the course shells in Canvas. Currently, we use a .csv courses file to create the courses and associate them with the…
Canvas Portfolios provide a powerful platform for students to document their learning journey, reflect on their progress, and showcase competencies. However, in programs where multiple educators are involved in assessment—such as team teaching, moderation, or competency-based evaluation—there are important questions about…
I am trying to understand the badge requirements for the "Course Grade" Course Item for the "Complete Item" and "Percentage Score" Trigger Type. I want to award a badge to all students who have scored at least a certain percentage (~90-95%) on every Quiz in the course for a fully asynchronous professional development…
The Canvas Klatch is an online office hour open to all members of the Instructure Community. It started as an office hour for the courses I teach for CVC@ONE: Introduction to Teaching with Canvas Advanced Techniques with Canvas Online Teaching and Design Equity & Culturally Responsive Online Teaching Humanizing Online…
Do you use the On-Demand Training Portal? Have you ever wanted to give some feedback on it? Now is the time to do that. We are hosting a focus group webinar on August 12th from 11 - 12 PM ET with our On-Demand Team. If you are an active user of the portal, an admin in the portal, or want to be, you are welcome to join us!…
Join us at our monthly BizGov Webinar by clicking the Zoom link on Wednesday the 12th. This month we will be covering Support best practices such as the Field Admin Console, the different levels of Support, and much more!
Whether you’re new to Canvas or looking to expand your skills, each Klatch session offers a welcoming space to share ideas, ask questions, and learn from one another. As a K12 Canvas Admin and Technology Instructional Specialist, I am passionate about helping teachers simplify their workflow, make the most of their time,…
This session is intended for LearnPlatform Administers only: Description: The start of the school year is the perfect time to ensure your staff is set up for success with LearnPlatform. Join us for this critical session on Beginning of the Year (BOY) considerations, with a special focus on streamlining your staff rollout.…
The Instructure Community Developers Group is gathering to meet some fellow developers of Canvas customizations and external tool integrations. Discuss projects you're working on, success stories of past projects, and things you may be struggling with. Request to join the Instructure Community Developers Google Group to…