Connect, collaborate, and learn alongside your peers in the Instructure Community.
Sign in to enhance your access to articles, forums, and events—and to participate by sharing insights, engaging in discussions, and connecting with your network of edtech peers.
Release notes outline upcoming customer-impacting changes that are expected to display in beta and/or production environments. Please note that features considered for future development are not included in the notes. Visit the Parchment Collaborative Roadmap to explore upcoming work and share feedback. Your input helps…
Is anyone else experiencing this in their own beta environment? Checked known issues, status, and maintenance calendar but did not see anything to explain it. I have a ticket in that's been escalated to L2, but figured I'd ask here as well to see if anyone else might have information to share. Thank you, Patrick
Hi there. This question is mainly for Canvas administrators: I'm curious how other schools do this. We have almost 60 different sub-accounts in Canvas that separate out the different program areas that we have. I've gone through each sub-account to determine the last semester there were courses offered in it. For example,…
Are there any updates that can be given to those of us who use the Free for Teach platform? There are many of us who use this and are associated with a college. Grades are due this week and we are unable to do our job. Any information would be a huge help to so many of us.
Hello, I am currently using a Canvas Free-for-Teacher course to run a clinical trial for a parent training intervention. As of May 12, Canvas Free-for-Teacher is still unavailable, and I have been unable to reach anyone from the Instructure support team for updates or an estimated timeline for when access to Canvas Free…
Hello- Can someone please provide an update about when Free For Teacher will be back up and running? Or an estimate? I have colleagues who use this platform for their higher education programs and their grades are due this week. If they cannot access their gradebooks, this is going to be very detrimental for their students…
I am creating an API call that queries courses for the syllabus document by using the "/v1/courses/{course_id}/files" GET statement. I have proven that the GET statement works as expected. However, I need an efficient way to retrieve all of the {course_id} numbers for a particular term. I have looked at other GET…
At Cosumnes River College, our LMS has been our emergency backup to maintain the continuity of instruction when campus has been closed. For those who teach online, the LMS is the campus and the medium through which teaching occurs and learning is documented. Due to the May 2026 Instructure security incident, we now have…
Hello, I've been able to create a new user using Bruno API Client but am running into errors when translating to C#. Endpoint: api/v1/accounts/123/users JSON: { "user": { "name": "John Smith", "pseudonym": { "unique_id": "john.smith", "sis_user_id": "1234567" } } } Response error:…
Hi, everyone. I imagine that - after the worrying May 7th incident - the wise step to take here is to ask all staff members and faculty to change the password they use to access Canvas. But do you advise me as an admin of the Canvas account in my organization to send out a message to ask the whole community using Canvas to…
Over the past few years, our district has been navigating life with both Classic Quizzes and New Quizzes (since June 2022). While New Quizzes brought some really exciting new features, there were also a few bumps along the road—so we intentionally took a cautious, steady approach. The good news? Things have come a long…
I’m in the final weeks of my courses, and I’ve just learned that Canvas FFT accounts have been temporarily disabled due to the recent breach incident. At this point, I don’t know when access will be restored or whether these accounts will even be reopened at all. One of my biggest concerns is the possibility that FFT…
What happens when you put powerful AI, real professionals, and a little bit of curiosity in the same room? You get a Prompt Party. And of course you’re invited. All throughout May, we’re getting together for a live series inside the Instructure Community focused on one thing: Shared exploration of IgniteAI Agent in a way…
Has anyone experienced a Latex rendering issue since the outage? For example, \(\times10^{12}\) should display scientific notation, and \(\mu C\) should display uC, where "u" is the Greek letter mu. In my assignments, the code is not rendering. Did Canvas do something to MathJax during the outage? Is this a known issue?…
These days we hear a lot about personalizing the learning experience to help provide more agency for our learners. This speaks to me because I value the human connections I create in my role. I serve as one of the Technology Instructional Specialists for our small, rural district in Indiana. My role supports K12 teachers…
I am currently experiencing an issue where a student’s assignment grade appears in Moderate, but it is not populating in the Canvas gradebook. I have verified the submission is there, but the grade is still missing from the gradebook view. Is there a known fix or additional step needed to get the grade to display properly?
Hello, We just started with Parchment, we have used Badgr in the past. Our badge is showing up as the Canvas icon in LinkedIn rather than the actual institution created badge. Is there a setting that we are missing? We set this up with Canvas support. Thanks.
I have multiple Canvas courses to add to the requirements needed to complete a step along a pathway. Is there a way to copy a step or copy the requirements from one step to another?
On April 21 and 27, 2026, the student’s submission page appeared empty on my end. Upon checking again on May 5, 2026, a submission is now visible and is dated April 21 at 9:01 AM. Canvas note: Student Viewed Document: May 4 at 10:21 PM. How is this possible? There is only one submission, and it requires a PDF file upload.…
Using Canvas Free For Teacher Account to deliver content to high school teachers. On the site, the People tab currently lists 1,593 students (including 345 pending), but the Activity tab only shows data for 1,360 students. Activity has data on everyone who was enrolled (pending or not) as of about December 2025, but…
Hi everyone, I am seeking some insight into how Canvas LMS handles HTTP errors and how they are reflected in the logs versus the user interface. We are currently observing the following behavior in our environment: Log-only errors: We are seeing 500 (Internal Server Error) and 503 (Service Unavailable) errors recorded in…
I'm currently integrating an LTI tool and attempting to use the Activity.id.history https://canvas.instructure.com/doc/api/file.tools_variable_substitutions.html#activity-id-history variable, but I'm experiencing issues getting it to work properly. What I've Done: Added the Activity.id.history variable to my Developer…
I looked through the LTI Variable Substitutions documentation and while there are variable substitutions available for Canvas.term.name and Canvas.term.id (which is the Canvas incremented ID like "104"), I was surprised to see there was no option for Canvas.term.sisSourceId I tried testing other possible variants that may…
Summary:The Learning Mastery Gradebook allows drag-and-drop reordering of outcome columns, and this triggers a call to /api/v1/courses/:course_id/assign_outcome_order. The API returns 204 No Content (success), but the column order does not persist after page refresh. Steps to Reproduce: Open Learning Mastery Gradebook for…
Graded discussions do not appear to be eligible as badge requirements in Blackboard Ultra (only assignments, tests, or modules). Is it possible to use graded discussion forums as triggers for badge awards?
Whether you’re new to Canvas or looking to expand your skills, each Klatch session offers a welcoming space to share ideas, ask questions, and learn from one another. As a K12 Canvas Admin and Technology Instructional Specialist, I am passionate about helping teachers simplify their workflow, make the most of their time,…
The Canvas Klatch is an online office hour open to all members of the Instructure Community. It started as an office hour for the courses I teach for CVC@ONE: Introduction to Teaching with Canvas Advanced Techniques with Canvas Online Teaching and Design Equity & Culturally Responsive Online Teaching Humanizing Online…
We want to ensure you don’t miss the very first Prompt Party - a live, interactive session designed to help you explore IgniteAI Agent in a way that actually clicks. This isn’t a webinar. This is a working session. What to expect In this kickoff event, you’ll see real prompts in action from educators who are already…
Join us for an inside look at how higher education institutions successfully transitioned their learning management systems—without disruption to teaching, learning, or IT operations. In this candid webinar, current Canvas customers share their firsthand experiences migrating from their legacy LMS, including what surprised…