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I really like the ability in speedgrader to make screencast (video) comments. However, I would like to know if the student viewed them. I see that the recordings do show up in the course files under 'uploaded media', but I see no way to get the analytics on these. Thoughts?
Here is a screenshot from an attempt to create a new Athena account. What does it mean when it says "supports open Canvas connections" or "Canvas Connection Open"? Can we close our Canvas instance to connections?
We are an architecture, design, and engineering education, and so, Pages and Assignments are fairly elaborate, with texts, images, etc., carefully designed within the limitations of Canvas. I need to test newly designed Pages and Assignments before a course is published and well before Pages and Assignments become…
I haven't been able to find any solutions that currently work. Respondus has been suggested but my college does not have that available in Canvas. I've printed one exam from Canvas as a pdf but that isn't the best solution. I found a 30-day trial I could use but before doing that I wanted to ask if anyone else has tried…
How do I reset my cidilabs login?
I teach a music history class that heavily uses embedded audio. I'd like to be able to keep the time stamp active on the media player so that students can more easily follow along. It'd also be nice to just reduce the player to the controls and progress bar, but that's less important to me. Is there api access, or a…
Hi all, Faculty at our institution have asked whether a concluded course can be added back to the Dashboard after it has moved to Past Enrollments. What we've verified so far (admin, tested via Act as User on a faculty account): Active enrollments: the star in Courses > All Courses works normally — tooltip reads "Click to…
Symptoms: Creating a new Announcement (or Discussion) throws Canvas's generic error page: "Sorry, Something Broke." In Quiz question editors, the Rich Content Editor (RCE) text box doesn't render — instead of the WYSIWYG editor, you just see a stray lowercase "p" where the editor should be. Happens consistently across…
Welcome to the Instructure Community Weekly Highlights blog! Every Monday, we will update you with all the goings-on in the Instructure world from the previous week: community updates, product updates, new blogs to read, and everything else you'll need to know will be here! Community Spotlights Catch the energy live.…
I am requesting urgent assistance preserving and recovering two courses from my Canvas Free-for-Teacher account. I am a high school teacher at Rockford Christian School in Rockford, Illinois. I used Canvas Free-for-Teacher for approximately five years, creating revised versions of my courses each school year. The two…
Cornell University’s Center for Teaching Innovation created the Canvas Course Spotlight program — a program offering Cornell students the chance to highlight and recognize design elements of Canvas courses that have positively impacted their learning experience. The program solicits nominations from students via an online…
Canvas deploys contain code changes that are intended to fix bugs, improve performance, and prepare for new features. These deploys take place every two weeks and can be tested in the beta environment before the production deploy date indicated in the title of this document. New to deploy notes? Visit Understanding Release…
I had a FFT account, and learned it was shut down after the May windo just when I tried to login. No communication. I randomly and very luckily tried logging in on July 28 and saw the second open window (no communication again) for 48 hours, and I was able to download my courses and warn all my colleagues to as well.…
I have noticed that both I and my students do not have access to the Dyslexic Font in the Quizzes or New Quizzes, and was curious if there is any options in ensuring access to those tools moving forward, or if there is anything I can do as an instructor to adjust and ensure accessibility for my students?
Release notes outline upcoming customer-impacting changes that are expected to display in beta and/or production environments. Please note that features considered for future development are not included in the notes. New to release notes? Visit Understanding Release Notes for a guide on how to read and use this document.…
Engineers are currently investigating the issue. Summary: When creating a page in the Rich Content Editor (RCE) using MathML containing tags documented as allowed in https://community.instructure.com/en/kb/articles/387066#mathml-tags%7Csmart-link , the MathML initially renders correctly after saving. However, if we go back…
Is having students read the textbook considered an assignment or an activity if there is no grade but a required date?
Because Catalog only supports a single payment for an entire purchase, I want the entire transaction to happen in Stripe so that our learners can pay over an arbitrary number of months to Stripe and each payment is reported to Canvas. My understanding is this would require special coding and API/webhooks. Has anyone done…
Hello, Our K12 district is using Qmlativ as our SIS and sync through API. We will be using cross listing for the first time this year, and we are concerned about what will happen when we introduce a Long Term Sub to a class. We understand this will create a new course for the long term sub. We have questions about the…
Hi, I was wondering if there was anything in the pipeline so on Canvas Catalog it could link to an entire sub-catalogue? We are using our Catalog instance to list Professional Development & Compliance courses to colleagues. For some courses, we have multiple listings (huge kudos to the multiple listings connecting to…
Hoping someone can explain for me. We're using pacing to avoid manually dating regular assignments each quarter, but the dates I see are based on when the course was instantiated, while students see dates based on when they were added to the course by [backend software I don't know anything about, presumably]. If I set…
Has anyone else had issues with an influx of duplicate users in Canvas? Ours is currently in the form of an email that already exists, becoming a new user - and not automatically merging with the user ID with the same email that also is linked to our SIS ID correctly as well. For example, user 1 is xyz@gmail.com without a…
On April 21 and 27, 2026, the student’s submission page appeared empty on my end. Upon checking again on May 5, 2026, a submission is now visible and is dated April 21 at 9:01 AM. Canvas note: Student Viewed Document: May 4 at 10:21 PM. How is this possible? There is only one submission, and it requires a PDF file upload.…
Hi, We are transitioning to ILP to sync course data from Colleague to Canvas. The connection itself is working successfully. However, I need some assistance with getting Blueprint courses applied to the course shells in Canvas. Currently, we use a .csv courses file to create the courses and associate them with the…
Join us at our monthly BizGov Webinar by clicking the Zoom link on Wednesday the 12th. This month we will be covering Support best practices such as the Field Admin Console, the different levels of Support, and much more!
Whether you’re new to Canvas or looking to expand your skills, each Klatch session offers a welcoming space to share ideas, ask questions, and learn from one another. As a K12 Canvas Admin and Technology Instructional Specialist, I am passionate about helping teachers simplify their workflow, make the most of their time,…
This session is intended for LearnPlatform Administers only: Description: The start of the school year is the perfect time to ensure your staff is set up for success with LearnPlatform. Join us for this critical session on Beginning of the Year (BOY) considerations, with a special focus on streamlining your staff rollout.…
The Instructure Community Developers Group is gathering to meet some fellow developers of Canvas customizations and external tool integrations. Discuss projects you're working on, success stories of past projects, and things you may be struggling with. Request to join the Instructure Community Developers Google Group to…
The Canvas Klatch is an online office hour open to all members of the Instructure Community. It started as an office hour for the courses I teach for CVC@ONE: Introduction to Teaching with Canvas Advanced Techniques with Canvas Online Teaching and Design Equity & Culturally Responsive Online Teaching Humanizing Online…