-
Free for Teacher account and Lucid Educational Suite
Currently, accessing free Lucid Educational Suite through Canvas (Free for Teacher) limits to the most recent 3 docs with unlimited objects. Any created after (whether accessing through Lucid or Canvas) make earlier created docs besides the most recent 3 "view only". If I upgrade my free educational Lucid plan to a paid…
-
Can't copy courses in FFT
Hello, as of 1/15/2026, I have not been able to copy any courses either by using the Copy This Course function in settings, or by importing course content. Please advise so that I do not need to rebuild courses. Thanks!
-
importing courses failing
Please assist. I have tried to import several imscc exported Canvas files and copy courses to my personal Instructure Canvas shells and ALL have failed on me tonight saying "Canvas Common Cartridge Issues or Course Copy Issue. Please assist.
-
Critical Issue: Course Content Copy / Import Failure in Canvas
Dear Canvas Support Team, I would like to report a critical issue related to copying or importing course content in Canvas. When attempting to copy any course content using “Copy to” or by importing content into another course, including but not limited to: Quizzes Assignments Modules Any other course-supported content the…
-
Unexpected error importing previously functioning common cartridge files
Hello Canvas community! When I try to import common cartridge (.imscc files), it Fails with "1 issue" and when I click "View Issues", I get the message, "There was an unexpected error, please contact support." - see image below. What's odd about this is that these same files did work just a couple of months ago. I've…
-
Canvas Course Copy Failed
Hello! I have been using canvas for many years and for the last few days both myself and my boss have tried to copy a canvas course but it is saying along the lines "Failed. Contact support for assistance". I cannot find a way to contact support directly. Any tips? Parker
-
Courses not copying
Hello! I'm trying to clone a course, but nothing seems to be working. I've been using Canvas for many years and this is the first time this has ever happened, so I'm hoping someone can help! Here is what I've tried: "Copy this course" (and I've tried both selecting items and copying the whole course) "Import course…
-
Change log-in email?
Hello, My current position will be ending, so my email address through the university where I worked will be deactivated with the next few weeks. Is it possible to change my log-in email address to a different account? I have already added my other email addresses to the account, but I am not able to log in with them as of…
-
Where are Courses that I removed from dashboard sent to
Is it possible to retrieve courses used in the past that were removed?
-
can Adobe Captivate projects be imported into Canvas?
Hello! I would like to create interactive video and assignments using Adobe Captivate and upload them to Canvas FFT. Is this a function currently in Canvas FFT? Thanks! Tracy Frankowski
-
Old graded assignments and quizzes disappearing from my course completely
Hello, I am running a Free For Teacher Canvas course with over 100 students and when I am creating new quizzes the old ones at random decide to just disappear completely. Not all, but just randomly things are disappearing as if they never existed even in the gradebook over 50 students completed assignments and it's just…
-
Can you use Canvas FFT as a business ?
I was a former CTE teacher, now I am a trainer for a trucking company and I have been using Canvas since January of 2025 to train new and existing employees. We had a CI professional raise a question if we are allowed to use Canvas FFT as a business. Can anybody answer this question clearly ? I have a significant amount of…
-
Videos Are not functioning for Students
I am teaching in Week 7 anf have uploaded all 10 weeks of pre-recorded lectures. They have been working fine. Now the videos do not function. They still work fine in my pc folders but even when I upload them again, they do not work. Even the prior weeks are not working any more. What is going on? I have a school in session…
-
Submission not showing up
Hello, I am not sure if its already been answered or not but my question is this. Two different students at two different times have told me they submitted a assignment on canvas, however, nothing is showing up on my end. Nothing in speed grader nothing in the grade book expect a dash (-). Most of the students are either…
-
Access to past courses on FFT
I created several courses in the Canvas Free for Teachers platform. After being away for a while, I signed back in to copy one of my courses for transfer to my school’s Canvas for the upcoming Winter semester. However, none of the courses I previously created are showing up; they all appear to be missing. I thought courses…