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A student PDF submitted on October 6, 2026, is intermittently failing to display in Canvas SpeedGrader as of October 21. The original PDF downloads successfully, but DocViewer repeatedly returns HTTP 202 with the following response: {"error":"document_not_ready","retry_after":2} The request repeats approximately every two…
Release notes outline upcoming customer-impacting changes that are expected to display in beta and/or production environments. Please note that features considered for future development are not included in the notes. New to release notes? Visit Understanding Release Notes for a guide on how to read and use this document.…
We have been experiencing an issue since Thursday 15 October 2026 on Canvas where users are reporting the following error when trying to access SCORM content: MissingKey: Missing Key-Pair-Id query parameter or cookie value This issue first affected our admin accounts which we were able to fix by allowing third-party…
We would like to return essays to students with our comments first, and post the grade only after each student has read the comments and written a sentence or two back. For essays where my comments are all in the Google Doc, this works: I return the doc without a grade, and enter the grade later. The trouble comes when the…
When viewing SCORM files as Admin login I get this error message: This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> <Code>MissingKey</Code> <Message> Missing Key-Pair-Id query parameter or cookie value </Message> </Error> When viewing as a student…
With it being a new semester, something I have been working hard to prioritize is my organization and productivity to ensure I have a successful semester. Something new I came across at the start of this semester was the customizable Canvas dashboard! If your school has it enabled, all you need to do is click on the…
AI tools have gotten remarkably capable, and yet most of them still behave like an exceptional teaching assistant on their first morning - eager, motivated but missing context on the why of most decisions and processes. They don’t understand how the courses are structured, what your students are working on, or what your…
While conventional classroom testing has long struggled to capture a student’s true mastery, the rise of generative AI has escalated the challenge. When students can easily use AI to generate answers on conventional tests and assignments, how do we evaluate their actual skills? The answer lies in authentic assessment.…
I beleive I paired myself with my son to observe his account but I am having no luck in seeing his account. Can you help me?
This is incredibly frustrating. I use a rubric with imported outcomes to grade my assignments. Each problem is mapped to an outcome, scored on a scale with 4 tiers (the upper 2 tiers granting mastery). For a few of my students—not all—grading a new assignment deletes their earned mastery on an earlier, unrelated…
I've searched the boards and found a few archived posts, so I hope someone has an update on this! We use multiple due dates on assignments to allow for accommodations and extenuating circumstances in our courses. However, even with a student being assigned a later due date, their grade is automatically penalized based on…
Hello! I would like to request a feature. Grading quizzes takes such a long time because I either have to grade each assessment individually or wait for the page to reload every time I try to look at another students' work using the grade by question feature. On other programs, like Google Forms and DataLink, all of the…
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Learn about using Folio, the Canvas Outcomes Assessment Platform, TalentMatch, and the Tennessee Student Growth Portfolio. This product will be depreciated on December 31, 2026.
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We just wrapped our October New & Next Showcase, with plenty to recap. If you couldn't join live, or want a second look at the details, this post is for you. Three New & Next Showcases in, and we have to say, we’re thrilled with what we've built. The first two centered on primary updates–first, IgniteAI feature…
TLDR: Notebook expands to mobile apps with offline access, alongside improved search, organized views, bulk delete options, and downloadable exports for web users. Before Notebook, students took notes in external apps. They copied course materials out of Canvas and lost access to those notes when studying offline or on the…
Release Timing: Generally Available on October 27, 2026 as an optional Account Setting Regional Availability: Global Customer Type: Higher Education/Business & Government Available with: Canvas Catalog Key Takeaway: Administrators can enable purchase orders as a checkout option, making it easier for organizations to…
Release Timing: Generally Available November 202026 Regional Availability: Available in all regions Customer Type: All customers Available with: Canvas Core | New Quizzes Key Takeaway: New Quizzes is introducing a series of small but targeted improvements designed to reduce common friction across assessment creation,…
Since we launched Canvas Portfolios last year, four pieces of feedback came through front and center. Bringing an assignment into a portfolio meant syncing it from Canvas: a linked reference, not evidence of its own. The Rich Content Editor held only plain text and files, with no room for a video, a board, or anything…
Dear Parchment Digital Badges Community, Badge creators know what their credentials represent. But finding the right skill within a large taxonomy can still require trying several keywords, comparing similar results, and knowing the terminology used by the taxonomy. A badge may clearly describe a learner’s capabilities…
Business continuity is more than keeping a system online. It is about helping institutions continue teaching, supporting students, and making critical academic decisions even when normal access to technology is interrupted. Earlier this year in response to the security incident, we made the difficult choice to take Canvas…
Ask Your Data users can now take their visual analysis and presentation to the next level with our latest redesign of the tool’s charting experience. You have more chart types to choose from, more control over how your data is presented, and a simpler way to create and refine charts that clearly communicate what your data…
To provide richer visibility and ensure consistent tracking across Canvas activity, we are updating the schema for the Data Access Platform (DAP) / CD2 canvas_logs namespace, specifically for the web_logs table on 7th Oct 2026. This update introduces six new values to the web_application_context_type enumeration to reflect…
District Data Access for Mastery Connect REST API | Q3 2026 | Feature Overview Updated Feature Release Timing: Target general availability week of October 5 as an opt-in capability (off by default) Customer Type: K12 Available with: Mastery Key Takeaway: With district data access for Mastery Connect REST API, technology…
As lifelong learning, modular study and micro-credentials continue to grow, universities are increasingly being asked to demonstrate the real-world value of learning. Yet many of the skills students develop—such as teamwork, communication and critical thinking—remain difficult to articulate and verify. Across the UK and…
We want to ensure you don't miss the next Prompt Party — a live, interactive session designed to help you explore IgniteAI Agent in a way that actually clicks. This isn't a webinar. This is a working session. What to expect In this event, you’ll see real prompts in action from educators who are already putting IgniteAI…
Where product news meets customer know-how. Join fellow Parchment customers and product experts to hear what’s working at institutions like yours, explore the latest innovations, and discover practical ideas you can put to work. More to learn. More to share. More to discover. Think you know everything that’s possible with…
The Canvas Klatch is an online office hour open to all members of the Instructure Community. It started as an office hour for the courses I teach for CVC@ONE: Introduction to Teaching with Canvas Advanced Techniques with Canvas Online Teaching and Design Equity & Culturally Responsive Online Teaching Humanizing Online…
Across the UK and EMEA, universities are rethinking how learning is delivered. From England’s Lifelong Learning Entitlement (LLE) to the growth of micro-credentials and professional learning across Europe, institutions are expanding beyond traditional degree programmes to support learners throughout their careers. You…
We’re excited to introduce a new quarterly Implementation Webinar series designed to support Canvas Administrators during setup, rollout, and early adoption. These sessions are built to help you better understand admin functionality, available training resources, and how to get the most value from your On-Demand Training…
Proving mastery in the age of AI. October 29, 2026 | 9 AM MT / 11 AM ET AI can write the essay and pass the test. So what still counts as proof that a student learned something? That question now lands on assessment strategy, integrity policy, and accreditation evidence — not just on individual courses. Join Instructure…
Most small businesses and mid-market teams don't have a training department. They have someone who got handed a stack of policies and a deadline. This webinar looks at how Canvas Career by Instructure helps those teams build and launch courses fast, without a big content team or a long build process. We'll cover what sets…
Join us for the October Impact User Group Meeting on Thursday, October 29, at 6:00PM ET. We will discuss any recent or upcoming product updates, hear and see examples of best practices from other customers, and have breakout sessions where questions can be answered and discussed among peers. The meeting will be recorded…
Whether you’re new to Canvas or looking to expand your skills, each Klatch session offers a welcoming space to share ideas, ask questions, and learn from one another. As a K12 Canvas Admin and Technology Instructional Specialist, I am passionate about helping teachers simplify their workflow, make the most of their time,…