We offer different opportunities for customers to engage with new solutions before general availability. This article explains the distinction between the Experimentation and Early Adopter stages to help you determine which option is the best fit.
Learn more on how to participate in product testing opportunities.
Experimentation Stage
Purpose: Identify and refine the right solution to a defined problem in partnership with customers.
During the Experimentation stage, participants may interact with early prototypes or functionality that is actively evolving. Changes should be expected as contributions are tested and assumptions are validated.
Key characteristics:
- Features may be incomplete or change based on feedback.
- Iteration cycles are fast and frequent.
- Support is provided directly by the Product team.
- Documentation may be limited or in progress.
- The primary focus is learning and solution discovery.
This stage is best suited for customers who are comfortable with change and interested in shaping the direction of a solution from the earliest phases.
Early Adopter Stage
Purpose: Validate performance, scalability, and readiness across a broader set of real-world environments.
During the Early Adopter stage, the core experience is more stable and closer to its intended design. However, refinements may still occur as edge cases are identified and performance is optimized.
Key characteristics:
- Core functionality is established and more consistent.
- Broader testing across environments and use cases.
- Direct connection to the Product team remains available.
- Documentation may still be expanding.
- Feedback helps confirm readiness prior to general availability and shape future iteration.
This stage is ideal for customers who want early access but prefer a more validated and stable experience.
Choosing the Right Product Feedback Opportunities
Participation at each stage is optional and designed to provide flexibility. Some customers prefer to engage early as co-creators during experimentation, while others choose to participate once a solution has been validated more broadly.
You can select the stage that best aligns with your goals, capacity, and comfort with evolving functionality.