Question forums are the most common place to ask questions related to Instructure products. Each Instructure product has its own question forum. You may also be able to post questions in other places, such as interest groups.
Community members can answer any questions in the question forums. If you have posted a new question thread, you can mark a reply as an accepted solution. Community moderators can also designate a reply as an accepted solution.
Select a Product
Start in the Products menu in the global navigation [1]. Then, select the product you have a question about [2].
Ask a Question
Click the Forum tab [1] and click the Ask a Question button [2].
Enter Question Details
When creating a post, the Category [1] and Post Type [2] are set by default.
Enter a Question Title [3].
In the Body field [4], enter the details of your question.
You can format your comment using the Rich Content Editor [5] and include the following:
- Emojis [6]
- Images [7]
- Embedded or linked media URLs [8]
- File attachments [9]
- Tables [10]
You have the option to select tags from a drop down menu [1] or select from popular tags [2].
To save your question for later, click the Save as Draft button.
To submit your question, click the Post button.
Accept Solution
As the author of a question, you can accept an answer that has been offered by another user. To accept or decline an answer, click the Yes or No links [1].
To reply to the user who answered the question, click the Reply link [2].
