Course Copy Failure (Time Sensitive!)

Seems like I'm not the only one here experiencing this. I just want to have someone to reach out to me so I can get this resolved. I've been teaching a course for 6 years and have copied the course every semester and for the first time ever it's not working, no matter what I try. I've tried every which way, and it fails over and over. When I click "View Issues", I get the message, "There was an unexpected error, please contact support." Please help! Class starts in 4 days!

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Accepted answers

NoahBoswell

Hi there @Wokobo ,

Technical support is aware of this issue. They have yet to provide an update. Your patience is appreciated.

All comments

NoahBoswell

Hi there @Wokobo ,

Technical support is aware of this issue. They have yet to provide an update. Your patience is appreciated.

AnneHird3958777

Is it possible to get ANY update from Tech Support? My classes also start in 4 days.

I submitted a ticket on this problem on Monday; seems like a long time for no update at all. This is very different from my past experience with Canvas support.

azetina

I have had the issue, not resolved yet.

azetina

https://community.instructure.com/en/discussion/comment/1254021#Comment_1254021

Are there any updates regarding this matter?

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