Dropped Students Appearing as Inactive

DanielWeinberg

Students who are dropped from a course in our SIS (PowerSchool) are still appearing in the course on Canvas as "Inactive."  I've tried removing them from the course directly in Canvas, but they reappear after the roster sync.  Is there a way to not have them appear in the course at all?

dbrace

HI @DanielWeinberg,

I will echo what @chriscas said.

For my institution:

1. we do not allow faculty to manage their roster
2. if a student is dropped/withdraws from something in our SIS...
   1. if the drop/withdraw happens before the course/section starts, they are completely removed from the roster
   2. if the drop/withdraw happens after the course/section starts, they are left in the roster with an inactive status

If I, as an admin, use the Canvas user interface to remove a student that is "inactive", the next enrollment update from my SIS to Canvas will add that student back into the course with an "inactive". We do this so that records are retained and so that faculty are able to see data for them (even if they are "inactive").

With all of that said, if you are not a Canvas admin, you should have a conversation with your institution's Canvas admin.  If you are a Canvas admin, you would reach out to your CSM to have a conversation about enrollment options.

-Doug