I keep getting an error message with 400 in the message. I need to post a new version of some ppts and canvas won't let me.
Hi @jdrich
I do not know your exact issue. However, if you trying to upload new versions of PPTs without changing the filenames (and therefore overwriting the previously uploaded versions), please note that you must shut down these PPTs on your computer before you try to upload them. My experience has been that if I have these open in PowerPoint (the files are located in OneDrive), then Canvas upload doesn't like that and returns an error.
The Non Credit side of our institution has users self enroll in their course, they want us to run a script daily that ends any new enrollments access after 30 days. I found this end point for user enrollment end time, but in my testing, the user still had access despite their enrollment being past the end date. Do the…
I am a Canvas administrator for a series of courses for my institution. I pull a weekly attendance report for students across all classes in our catalogue. This week, I am encountering an error message when attempting to access the roll call attendance report function ("We're sorry, but something went wrong"). Switching…
Hi everyone, We’ve recently received a couple of reports from faculty about a sudden influx of emails from Studio Support indicating that “automated captions are ready to view”, but for videos that are quite old and haven’t been updated recently. These faculty are reporting 5 or more of these emails today so far. In at…
My team is currently going through the different LTIs/APIs we have installed in our Canvas instance and making sure we have a full list of what permissions each one has, what information it gives/receives, etc. However, the list of LTIs/APIs is contradictory - the new Apps page has a Monitor tab which lists launches of…
Has anyone else had issues with an influx of duplicate users in Canvas? Ours is currently in the form of an email that already exists, becoming a new user - and not automatically merging with the user ID with the same email that also is linked to our SIS ID correctly as well. For example, user 1 is xyz@gmail.com without a…