-
Canvas Course Copy Failed
Hello! I have been using canvas for many years and for the last few days both myself and my boss have tried to copy a canvas course but it is saying along the lines "Failed. Contact support for assistance". I cannot find a way to contact support directly. Any tips? Parker
-
Courses not copying
Hello! I'm trying to clone a course, but nothing seems to be working. I've been using Canvas for many years and this is the first time this has ever happened, so I'm hoping someone can help! Here is what I've tried: "Copy this course" (and I've tried both selecting items and copying the whole course) "Import course…
-
Change log-in email?
Hello, My current position will be ending, so my email address through the university where I worked will be deactivated with the next few weeks. Is it possible to change my log-in email address to a different account? I have already added my other email addresses to the account, but I am not able to log in with them as of…
-
Where are Courses that I removed from dashboard sent to
Is it possible to retrieve courses used in the past that were removed?
-
can Adobe Captivate projects be imported into Canvas?
Hello! I would like to create interactive video and assignments using Adobe Captivate and upload them to Canvas FFT. Is this a function currently in Canvas FFT? Thanks! Tracy Frankowski
-
Old graded assignments and quizzes disappearing from my course completely
Hello, I am running a Free For Teacher Canvas course with over 100 students and when I am creating new quizzes the old ones at random decide to just disappear completely. Not all, but just randomly things are disappearing as if they never existed even in the gradebook over 50 students completed assignments and it's just…
-
Can you use Canvas FFT as a business ?
I was a former CTE teacher, now I am a trainer for a trucking company and I have been using Canvas since January of 2025 to train new and existing employees. We had a CI professional raise a question if we are allowed to use Canvas FFT as a business. Can anybody answer this question clearly ? I have a significant amount of…
-
Videos Are not functioning for Students
I am teaching in Week 7 anf have uploaded all 10 weeks of pre-recorded lectures. They have been working fine. Now the videos do not function. They still work fine in my pc folders but even when I upload them again, they do not work. Even the prior weeks are not working any more. What is going on? I have a school in session…
-
Submission not showing up
Hello, I am not sure if its already been answered or not but my question is this. Two different students at two different times have told me they submitted a assignment on canvas, however, nothing is showing up on my end. Nothing in speed grader nothing in the grade book expect a dash (-). Most of the students are either…
-
Access to past courses on FFT
I created several courses in the Canvas Free for Teachers platform. After being away for a while, I signed back in to copy one of my courses for transfer to my school’s Canvas for the upcoming Winter semester. However, none of the courses I previously created are showing up; they all appear to be missing. I thought courses…
-
Setting up an Admin account for a developer
Hello, We are a content developer and have been using the free version of Canvas to test LTI 1.1 integrations with our website for several years. We are now transitioning to LTI 1.3 and would like to test it in Canvas. It appears that registering an LTI 1.3 Developer Key requires an Admin-level account. Could Someone…
-
K12.instructure.com login AND canvas.instructure.com login problems
I have had a K12.instructure.com account for the past 5 years, along with several published courses. The other day I was working with another instructor in our school and they had me create an account on canvas.instructure.com. Now, even when I attempt to log into my K12.instructure.com courses I am re-directed to the…
-
Group Calendars
Hey all! I just recently found the "groups" function to organize the participants in the course more. I'd like to use this function for group communication and calendar invites for Zoom meetings. I'd like to hear from individuals who have used this section of Canvas and the pros and cons! Does Canvas send calendar…
-
Cannot log into Canvas Free for Teachers - November 4 2025
While working in my course, I suddenly received this message" Page Error Something broke unexpectedly. If you have a moment, click here to tell us what happened." The link does not work. I logged out and tried to get back into the Canvas Free for Teachers account and received the same message. Any suggestions? (I am in a…
-
Log in taking too long
I have multiple students not able to log in from sso.canvaslms.com. It is staying that it took to long. How would I fix this? I have tried going through the instructure website, directing them to canvas.instructure.com, but when I do that, it shows they are not logged in. When we are trying to log in, it redirects to the…