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Error / Failure When Copying a Course

ReadySF

I've not been able to copy a course without getting a "failure" notice and told to reach out to support. I submitted a ticket, but have not heard back from anyone to assist. This is a critical issue with our business. It looks like I"m not the only one encountering this problem - so hopefully someone from Canvas can support and assist!

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Accepted answers

ReadySF

The issue / error message seems to have been resolved on the Canvas side of things. Not sure if it was system wide or not? But I was finally able to copy courses yesterday.

All comments

Mohmedshawak85049016

I have the same problem

james_whalley

I have had this issue before when the source course has more content that the size limit on the destination course. Sometimes, even if they have the same limits, you can end up over the limit in the source course just from adding stuff during the semester. It is less strict when you are adding single files and they are just pushing you over the limit. The course copy is more strict with these limits though.

You may want to check the file limit on the Files page of the course and remove a few files to get yourself under the limit (if this is in fact the issue at hand).

ReadySF

The issue / error message seems to have been resolved on the Canvas side of things. Not sure if it was system wide or not? But I was finally able to copy courses yesterday.

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