I have a TA who sent me a screenshot showing that one of the courses they are enrolled in says they have been dropped from course. However, I can see they are still active for the course when I look as an admin.
What could be the reason for this?
Was this a temporary enrollment by any chance? How do you enroll TA's? Maybe you should masquerade as the TA and see what they see. Are they using the mobile app?
Hi @JaniceHaller,
You reported this problem on 2025-11-05. Is it still happening or was it resolved? What was the cause and solution?
-Doug
Hello, dear all! 😊 I wonder if you could help me with a situation I'm having with one of my courses: suddenly, groups of questions disappear from the Question Bank, which makes it impossible for students to access the test. When students try to access the test that's been affected, they see an error message, "There is a…
Hi everyone… Has anyone else run into issues with SAML authentication not working, but only on their beta instance? Our production and test sites are fine, but we manage a number of different Canvas instances and every one of them that uses SAML authentication (with either Okta or Microsoft Entra) has not worked for a…
ETA: never mind! I had done my "testing" in the wrong quiz, which was a Classic Quiz quiz. I just tried again in the correct (migrated) new quiz, and I see now that the "file upload" question type DOES show the image in SG! — I rarely use Canvas quizzes, but am teaching a new asynch class this semester. I want students to…
In the "How do I use the Learning Mastery Gradebook" page, under "Student scores" (https://community.instructure.com/en/kb/articles/660932-how-do-i-use-the-learning-mastery-gradebook-to-view-outcome-results-in-a-course#view-student-scores), the displayed gradebook shows a little colorful square and also points for each…
Can the Batch Edit of Assignment be updated so you can filter by assignment catagory