Canvas Rubric Settings not saving

CaitlinGewin

I'm trying to add a rubric to an assignment where I can use the free-form commenting feature. However when I check the box and click Update Rubric, it doesn't save. 

 

Why is this setting not saving? Is there something I'm doing wrong or is this an error with Canvas?

 

dbrace

Hi @CaitlinGewin,

I have been able to duplicate the experience that you have described and I have reported it to Canvas Support.

I have also taken a quick look at  Known Issues - Instructure Community  and, at least when I checked, it was not listed.

The Tier 1 agent that I spoke with is going to contact the next level of support for assistance and for it to (most likely) be sent over to engineers so that it can be fixed.

FYI - This experience has also been reported at  New Assignment Rubric Freeform Comment Issue - Instructure Community - 643725.

-Doug