Users can now access Free-for-Teacher accounts in a secure, limited capacity until 11:59am ET on July 30, 2026. Sign in and export your content now.
I cannot copy a course - I keep getting a message that there was an error and to reload page.....HELP
Hi @SarahSiroka - What are the exact steps you are following? And are you Copying a course? Or importing content from a course?
At our school district, only a Canvas Admin can copy a course (but teachers can import content from a course).
I do know that on some rare occasions when teachers have imported, and they had an error, it was either because their course exceeded the courses size limitations, OR there was something else corrupted in their course. A couple of example of issue with something being corrupted in their course was: way toooooo many Assignments in a course, and this happened because they accidentally had imported a course multiple times, have 4 or 5 or more copies of their Assignment Groups and Assignments. In another example they had bad HTML code on some pages, which was causing issues.
I have the same issue for a course that I have copied a lot of time in the past without any issues. I keep getting: "Something went wrong during copy course operation. Reload the page and try again.". Any idea on what is going on?
The steps are the same steps that I always do:
Any ideas?
Thanks in advance.
Abd.
I wish I had a clue = has anyone out there copied a course successfully????
seems to work now for me too - so odd -
I been having issues trying to create new courses from existing courses. It show error when uploading at the end. What can I do as it is so frusturating.
Same has been happening to me. Have you found a workaround?
I followed exactly these same steps which has always worked.
Same thing happening to me. I just tried starting with a new course & copying content & assignments from last semester's course. That isn't working either.
I have copied courses for years and never had a problem until now. Our semester starts in a few days, so I'm in a total panic. I'm using a free teacher account so I don't have support on my (Blackboard) campus.
No workaround. I just tried opening a new course & copying individual content & assignments from last semester's version. That's not working either.
This is the first time in years that I've needed tech support from Canvas & cannot find anything other than their chatbot—no phone number or email.
Hi @AnneHird3958777 …
I assume that you are using the Course Import Tool to copy (import) content from one course to another, right? I'm also assuming that you have access to your previous course and your current course so that you can import content. When importing content, I always suggest that people log into the course that does not have any content in it (your current course). Then, using the Course Import Tool, you would select the past course that has the content, and then the Course Import Tool would copy (import) the content for you.
This is the Guide I recommend using. Again, log in to your current course. Then, when you get about half-way down this Guide, under the section on "Search Course", this is where you would select your past course.
How do I copy content from another Canvas course using the Course Import tool? - Instructure Community
I hope this will help a bit, Anne. Sing out if you have any questions about this. Thanks!
Did you figure out a fix for this?
Did you ever find a fix for this?
We're working on improving preferred name visibility in Canvas and have been trying to explore all possibilities for showing preferred names in the roster and/ or gradebook. We understand that according to this help documentation, short name maps to Canvas display name. This documentation and this Canvas community…
We use course pacing to manage due dates, because we run ~20 something courses each quarter and manually setting due dates would be a nightmare. Several courses have two core topics. We want to allow students to choose which of these they will pursue first. Is there any way to configure multiple course paces with different…
Hoping someone can explain for me. We're using pacing to avoid manually dating regular assignments each quarter, but the dates I see are based on when the course was instantiated, while students see dates based on when they were added to the course by [backend software I don't know anything about, presumably]. If I set…
Has anyone else had issues with an influx of duplicate users in Canvas? Ours is currently in the form of an email that already exists, becoming a new user - and not automatically merging with the user ID with the same email that also is linked to our SIS ID correctly as well. For example, user 1 is xyz@gmail.com without a…
Canvas Portfolios provide a powerful platform for students to document their learning journey, reflect on their progress, and showcase competencies. However, in programs where multiple educators are involved in assessment—such as team teaching, moderation, or competency-based evaluation—there are important questions about…
