After the last update, some established instructors are not receiving about course updates. Some new students are not receiving Canvas invitations. Anyone else having intermittent communication issues?
@JoannaDeMott , I would definitely recommend putting in a Support ticket for this so they can look into it further. It could be routing emails to a spam folder, instructors may have changed their notification settings, or any number of other things, but Support will be able to help you troubleshoot what is going on. In your ticket, include as much information as you can, including the names of instructors/students and what notifications they did not receive.
Hello! A caution to my fellow Admins and support folks that Instructure updated their live-chat link (the one in the "(?) Help" menu, if you license their Support Chat service) fairly recently, but the old broken one is still online and appears as if it still functions. If someone hits the old link, after entering their…
I have been asked to discover whether Canvas Catalog can accept eCheck payments. My thought is that since Catalog is configured to redirect to a payment form at our Payment Gateway, that this might be more a question of configuring an additional option into the Catalog and payment gateway settings. Has anyone done this?
One of the teachers has registered for Google Services in her Canvas account. However, she is unable to link the Google Assignment LTI as an external tool for assignment submissions. The error message is "account not linked" after clicking continue at this step: When I try to go into this teacher's course as an admin and…
Hello Canvas Community, Our institution is planning a migration from Banner to Workday Student and is beginning to evaluate the best approach to integrating Workday with Canvas. Our current integration is: Banner → Ethos API → ILP → Canvas We would like to learn from other institutions that have already migrated to Workday…
The line between "skills" and "competencies" gets blurry fast, and "learning how to learn" means different things depending on who you ask. We're putting together an Educast 3000 podcast episode on all of it, and your questions will shape the conversation. Curious how to teach students to learn independently, what the…
