I try to log in as a teacher, but it's only showing my parent account. This didn't happen the first three years I've used Canvas. Please help now, school starts tomorrow! Got no help yesterday, getting desperate...
Hi @SeanReynolds - I encourage you to chat with your district's Canvas Admin or Tech Support. They'll be able to take a look at your account(s) and identify where the complications are coming into play. I'm sorry you're navigating this at the beginning of the shool year, but I hope you're able to identify a solution soon.
Does your institution have a unique URL for Canvas? If so, make sure you are accessing it from that URL. Sometimes login issues happen because the user is at the wrong URL for their institution.
Beyond that, do you use the same email address for both the work and parent account?
I'm trying to figure out whether Canvas Portfolio will work for me this year with my 11th graders. We are introducing a curriculum that has a portfolio component but does not specify the platform. I would like to try Evaluation Portfolios but am confused by the information in the guides. The Guide for Portfolio says Once…
I am setting up my courses for this year and I realized that when I opend the mastery-based gradebook, there is no color coding. When I open last years's course that had color-coding last time I opened it in the spring, it no longer has colors. The colors appear in the individual student view, but not in the all class view.
Hoping someone can explain for me. We're using pacing to avoid manually dating regular assignments each quarter, but the dates I see are based on when the course was instantiated, while students see dates based on when they were added to the course by [backend software I don't know anything about, presumably]. If I set…
Has anyone else had issues with an influx of duplicate users in Canvas? Ours is currently in the form of an email that already exists, becoming a new user - and not automatically merging with the user ID with the same email that also is linked to our SIS ID correctly as well. For example, user 1 is xyz@gmail.com without a…
Canvas Portfolios provide a powerful platform for students to document their learning journey, reflect on their progress, and showcase competencies. However, in programs where multiple educators are involved in assessment—such as team teaching, moderation, or competency-based evaluation—there are important questions about…
