I purchased the online version of my course textbook. I am not locating the course key code to register with for my class. I have reached out to my professor and online support but still have not found anyone who is able to help me with this.
Hello @AllisonPawluk …
Sorry to hear that you cannot find your key code for your course. Unfortunately, no one here in the Canvas Community would be able to help you with this because we do not have access to your school’s Canvas environment or your course. You did the right thing by contacting your instructor, though. Hopefully, you will hear back from your instructor soon. You might also try reaching out to your instructor via Canvas (if you’ve not done so already) using this Guide:
How do I get help with Canvas as a student?
In addition, you might want to try reaching out to your school’s Canvas administrator or someone from their Online Learning / eLearning / Distance Ed department. They might be able to give you some guidance on what to do as well.
Hopefully you’ll be able to speak with someone at your school soon, though, to get this resolved so you can get your coursework done.
Let Community members know if we can be of further help to you. Thanks!
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