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On-Demand Training Portal Quarterly News & Updates (Q4 - 2025)
Introduction With 2025 now complete, the On Demand Team is thrilled to announce the exciting updates and new offerings introduced in Quarter 4! Our Quarter 4 work included several product enhancements, a new IgniteAI course, and many other exciting developments that we are eager to highlight. About Our Services If you’re…
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Password reset is not working
I have a student that can't remember his Canvas password and doesn't get an email to reset it when he clicks to reset it. Can someone help me so I can help him? Nothing is in his spam either. And this has happened last year too but I can't remember what we did.
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Community Migration Update: Preparing for Read-Only November 22nd
As we get closer to our read-only date on November 22, we want to provide an important round of updates so that you feel confident about what’s changing, what’s staying the same, and how you can prepare. Redirects & Link Behavior We know redirects can be a major source of concern, so we want to address that directly. We’ll…
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Resource Roundup from Instructure New & Next | October 2025 (K-12)
This post summarizes the product updates covered in our Instructure New & Next webinars held on October 15 for our K-12 customers in North America. The webinar covered both features that are available now and features that are coming very soon. This time we organized the updates more clearly by product, based on your…
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Three Pillars of Family Engagement in K-12: Strategies with Canvas LMS
The number one thing parents say drives student success? Relationships. According to our State of Teaching & Learning in K-12 Education study, 91% of parents indicated “a student’s relationship with teachers” as a top factor for their child’s success. Families want to know that when their kids are at school, they're with…
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Spokane Mixtapes: Replay the Best of InstructureCon25!
The wait is over! We’ve celebrated that all breakout sessions and select keynotes from InstructureCon 2025 are available in the Instructure Community. Now it’s time for the next step: mixtapes. Think of them as curated playlists of 5-7 sessions grouped around a theme or segment, designed to help you dive deeper into topics…
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How K12 Educators Can Foster Distraction-Free Classrooms
In today’s classrooms, our students are navigating a whirlwind of digital notifications, social pressures, and competing demands. That’s why distraction-free learning environments are so powerful! They give students the space to focus, connect, and build the habits that fuel long-term academic success. Creating these…
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Book Club: The InstructureCon25 Encore Series
The Instructure Community is not letting the InstructureCon magic fade! We’re keeping it alive, one book at a time. InstructureCon 2026 may be a long ways away, but the inspiration doesn’t have to wait. Many of our incredible 2025 keynote and super-session presenters are also published authors, and we’ve gathered their…
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no notification window in Canvas, no ability to customize notifications
first off, i was directed to Canvas Ideas to share feedback but there is no way to post there. (ironically, my criticisms are about how awful unhelpful the Canvas interface is). on to my feedback: every platform (including this one) has a notification bell at the top right where you can see relevant updates, but NOT the…
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Rubrics Reports
I am exploring Rubrics on quizzes and assignments and how they feed into Outcomes. I have built a rubric based on my Outcomes, but can not find a way to see student data based on how they scored on the rubric. I can see the overall Outcomes in the Learning Mastery Gradebook, but can't find a way to look at one assignment…
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How to download files submitted by students from "SpeedGrader"?
I set an assignment, and my students have uploaded files as requested. I want to download these so I can add in-text comments (SpeedGrader is too clunky). On the left of the SppedGrader page is the text "Submitted Files: (Click to load.)", but when I click on what appears to be the link for the file, nothing happens. I…
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new here
hello guys I'm new here i don't get it
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Meet And Greet
Hello! Everyone! My name is Teel. I don’t have a favorite name. Teel is fine! I am currently majoring in Sterile Processing. My career goal is to work in a hospital setting. I am originally from Houston, Texas. One of my personal hobbies that I enjoy doing is working out.
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Dropping lowest score: Canvas vs. PowerSchool
A teacher at my school set up her coursework category to "Drop the lowest score" in both Canvas and PowerSchool (we use both). At the end of the semester, 13 of her 78 students had different percentages, with 8 of those being corner cases, resulting different letter grades. And all of those scores were higher in Canvas. I…
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Roll Call Tracking Issue for Excused Absences (Instructor-Focused)
Issue Description I am experiencing a critical gap in tracking excused absences for students with legitimate health reasons (e.g., fever, cough, mental health needs). Current Canvas roll call options only allow Present, Late, or Absent, with no way to flag excused absences without manual tracking. This causes: * Data loss:…
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Availability & Exceptions FAQ
What is this update about? This update enables more centralized control in Canvas Apps, streamlining app deployment and management- saving time and improving visibility into where apps are available. This update allows admin to have the ability to deploy an app with a shared deployment ID across the root account, enabling…
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Critical Issue: Course Content Copy / Import Failure in Canvas
Dear Canvas Support Team, I would like to report a critical issue related to copying or importing course content in Canvas. When attempting to copy any course content using “Copy to” or by importing content into another course, including but not limited to: Quizzes Assignments Modules Any other course-supported content the…
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Free for Teacher account and Lucid Educational Suite
Currently, accessing free Lucid Educational Suite through Canvas (Free for Teacher) limits to the most recent 3 docs with unlimited objects. Any created after (whether accessing through Lucid or Canvas) make earlier created docs besides the most recent 3 "view only". If I upgrade my free educational Lucid plan to a paid…