When I try to download my gradebook from my computer, I get basically a crazy looking pdf while I download using my IPhone I get the desired Excel spreadsheet. Any reason while the download via the computer is not the desired Excel spreadsheet?
Hi @TimByars,
Single your phone works as expected, my first thought is tat perhaps you have some kind of browser extension or app on your computer that is converting the csv file form Canvas into a PDF instead of opening it in a spreadsheet program. It could also just be that CSVs are set to open with something other than Excel. Perhaps try downloading the gradebook, then go to the folder where it's saved, try to right click on the file and "open with" then choose Excel. Let us know if that works.
-Chris
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