Have used Edpuzzle thru canvas for a few years, works great. This school year, some kids cannot see the video, some can watch but not answer, and a few can do it correctly. Not sure why the problem this year or how to fix it?
Hi @TimothyAusting -- do you have the free version of paid version? In either case, you would need to reach out to the vendor (EdPuzzle) for support. Usually when I am troubleshooting and something works properly for some users and not others, that is a clue to me that it may not be the program itself, but rather something on the device -- maybe cache needs to be cleared, maybe an update is needed, maybe popups need to be allowed, or maybe a different browser. Try and see what the common things are for the ones for whom it is working.
I hope you are able to get it figured out! I know how frustrating it is to do so much work and then have something not work.
Just FYI, our school district got rid of EdPuzzle out of privacy concerns.
Good luck and have a great year!
I have seen a couple posts regarding EdPuzzle lately. @Hildi_Pardo is correct in referring you directly to their support, please reach out via https://support.edpuzzle.com/hc/en-us for their assistance.
Hi all, Quick question about the Gradebook color status for a 2-part checkpoint discussion. If a student completes the first due date (initial post) but does not complete the required replies by the second due date, is there any way for Canvas to automatically show a color (e.g., missing/late) instead of staying as…
Among all the things that I wish Canvas had is that one! Is it something that is been worked on? We had it in Blackboard (legacy) and I sorely miss and need in Canvas (we just transitioned to it from Bb). Please add this very needed feature!
Morning! One of the more frustrating aspects of Canvas are groups and the issues that show up when copying courses that have them. But now we have yet another issue. Most recently we have had instances where people mark an assignment/discussion as a group assignment but then do not link the discussion or assignment to any…
A recent change my students have been complaining about is that they now have to wait for Canvas to process submissions so that it can be displayed within the browser before they can check that the submission worked. When the servers are heavily loaded I have seen student need to wait 5 minutes for this. When submitting at…
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