I have been trying to login for the past week and have been unable to. I have contacted my student help desk and it still doesnt fix it. Anyone know what to do.
Hi there @MairaOlmedo ,
Welcome and thank you for asking on the Instructure Community!
This message usually displays on your screen when you're trying to login with a SSO provider (i.e. google, microsoft, clever), and an account hasn't been created / connected for you yet. If you believe that you're supposed to have access to your account, I recommend ensuring you're signing in with the correct email address (or other credentials).
If you're using a Canvas instance not connected to a specific school (Free for Teacher), it would probably be best to register for a new account, especially because no account was found for the login credentials / information you entered or provided.
Please reach out with any additional questions, we're happy to help!Noah
Hello Community, I am on my 2nd course on Canvas free for Teachers. While in the first course, I was able to view Course & Student analytics, I am not able to view it for this course. The course has been published and students active for more than 48 hours; however when I click on Student analytics (through the People tab)…
With the new SpeedGrader UI, we are seeing student names appear in the page title even when the “Hide student names” setting is enabled. When using Classic Quizzes, there is no option within the quiz settings to enable anonymous grading, so we rely on instructors using the hide student names setting in SpeedGrader to…
Speedgrader chaning file name when being downloaded. Speedgrader: When downloading a submitted assignment, the file name is being changed to an unrecognizable name — (Student's actual name was part of the file name — changed for privacy.) Ideas???
We are all familiar with the standard Course Calendar, where assignment due dates are automatically added. However, at my institution, we structure our assignments as Challenges that develop over a period of time, rather than just a single deadline. Currently, the calendar only highlights the "end point." It would be a…
The current placement of the "Submit" button creates a "slip" in user behavior where habit-clicking "Next" leads to an accidental final submission. I think Canvas could easily fix this by: Moving the Submit button away from the navigation buttons (maybe above the question instead of below it) and/or Adding a "Confirm…
