It is not clear how to report of a bug. I am forced to use Canvas and it's buggy. I'd like to at least report the bug and hear that they are known issues being worked on (or not). Where is the right place to report bugs with the Canvas LMS?
Hi there, @ARD2 ...
Most often, you can report a problem with Canvas by accessing the "Help" menu within your school's Canvas environment. This Guide outlines some of the different options that may be available to you:
How do I get help with Canvas?
The one you would be looking for is "Report a Problem". You'd want to be on the page within your Canvas course where you are experiencing the issue and then use the "Report a Problem" link...as this will send some additional metadata along with your ticket/issue.
Also, here in the Canvas Community website, there is a "Known Issues" area where you can see things that Instructure (the folks who make Canvas) are aware of current issues:
Known Issues - Instructure Community
(I accessed this page by clicking on the "Explore" menu at the top of this page, and then I selected "Known Issues".)
I hope this info will be helpful to you in some way. Sing out if you have any questions about this...thanks!
Yesterday, after much trial and error…I concluded the new quizzes matching choice options do not work as I expected, and have used with other LMS. I thought that I could provide students a matching choice quiz with multiple attempts that would report incorrectly answered matches on the first attempt, and display the…
I have seen documentation that says you must recopy your iCal link and resubscribe when you are enrolled in new classes, does this mean my iCal feed link changes each time, or do i just need to re-fetch the .ics file?
We use course pacing to manage due dates, because we run ~20 something courses each quarter and manually setting due dates would be a nightmare. Several courses have two core topics. We want to allow students to choose which of these they will pursue first. Is there any way to configure multiple course paces with different…
Hoping someone can explain for me. We're using pacing to avoid manually dating regular assignments each quarter, but the dates I see are based on when the course was instantiated, while students see dates based on when they were added to the course by [backend software I don't know anything about, presumably]. If I set…
Has anyone else had issues with an influx of duplicate users in Canvas? Ours is currently in the form of an email that already exists, becoming a new user - and not automatically merging with the user ID with the same email that also is linked to our SIS ID correctly as well. For example, user 1 is xyz@gmail.com without a…