I've added a new admin to my site, yet they are not receiving the invite. How can I resolve this? Can I manually send them the invite to the whole site instead of invites to individual courses?
Hi @CraigEllis -- when you say Admin, do you mean a Principal? Or do you mean Canvas Admin Role with Canvas Admin Permissions? when you say you invited them to your Site -- do you mane your Canvas Course? Or do you mean your Canvas Account/instance?
Without a little more clarity, I might suggest checking that you are using the correct Username / Email address to add them. I've added folks as Canvas Admins only to realize the reason they didn't have permissions/access was because I used the wrong email address.
Thanks Chris 🙂
We use a pre- post- model to measure learning which requires student-question matching from two time periods. This requires exporting quiz data to CSV to do the analysis properly. (I can get into more detail if needed.) The New Quizzes Student Analysis CSV export has repeated blocks of ItemID then columns related to that…
Hello! A caution to my fellow Admins and support folks that Instructure updated their live-chat link (the one in the "(?) Help" menu, if you license their Support Chat service) fairly recently, but the old broken one is still online and appears as if it still functions. If someone hits the old link, after entering their…
I have been asked to discover whether Canvas Catalog can accept eCheck payments. My thought is that since Catalog is configured to redirect to a payment form at our Payment Gateway, that this might be more a question of configuring an additional option into the Catalog and payment gateway settings. Has anyone done this?
One of the teachers has registered for Google Services in her Canvas account. However, she is unable to link the Google Assignment LTI as an external tool for assignment submissions. The error message is "account not linked" after clicking continue at this step: When I try to go into this teacher's course as an admin and…
Hello Canvas Community, Our institution is planning a migration from Banner to Workday Student and is beginning to evaluate the best approach to integrating Workday with Canvas. Our current integration is: Banner → Ethos API → ILP → Canvas We would like to learn from other institutions that have already migrated to Workday…
