Clearing cache of uploaded SCORM files

smithkMBA

I have uploaded hundreds of SCORM files (Articulate Rise lessons) to my Canvas account. The load time and lag on this page is immense. I am hoping to be able to clear the cache of uploaded lessons, as some are out of date/duplicates. Is there a way to do this?

Kristin Lundstrum

Hello!
There was a SCORM incident that has been resolved since you posted. If you are still experiencing challenges with the tool, please reach out to Canvas Support. One of our agents will be able to take a closer look and diagnose the issue.

 How do I contact Canvas Support?