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LockDown Browser issue

I am an instructor trying to turn on LockDown browser for a test we are to take tomorrow but it has been saying "Please Wait" with the wheel of death for about an hour now. Any suggestions on what could be causing this? Thanks

Screenshot 2024-04-24 at 10.49.08 AM.png

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@BrianHerring I would recommend contacting their support: https://web.respondus.com/support/

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@BrianHerring I would recommend contacting their support: https://web.respondus.com/support/

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