Viewing .png files

CatherineLittle

I have checked the user guides, and it says that .png image files are compatible with Canvas.  However, all the .png files that our instructors have uploaded do not display the image.  We have converted them to .jpg and uploaded them again, and they display correctly.

Can you please advise if there is something we are doing wrong which prevents .png files from displaying the image?

Chris_Hofer

Hi @CatherineLittle ...

I have several *.png files already uploaded to my own sandbox course.  I created a new page in my course, and then I used the RCE (Rich Content Editor) to embed the image on the page.  It displayed nicely on the page...as expected.  If you are still having difficulties, I would suggest that you reach out to Canvas tech support to see if they can dig into things more for you.

How do I get help with Canvas as an instructor?

Keep us posted on what they tell you...thanks!