After copying a course that contained LTI content I am receiving this message. "Import Error: Assignment - "Respond: Analyze the Text [Ode to enchanted light]" Import Error: Assignment - "Respond: Analyze the Text [The Drought]" Import Error: Assignment - "Respond: Choices [Never Retreat from Eyes Wide Open]" Import Error: Assignment - "Respond: Choices [Ode to enchanted light]"
What would be causing this?
Hi @HortonShine2,
Without having access to your Canvas environment, this one is going to be hard to give solid info on. My first guess would be that your new course is in a different Canvas subaccount that the original one, and may not have the same 3rd party LTI integrations available. My next guess would be that your institution upgraded the integration from an old version to a new one recently, and the content will need to be re-linked through assignments to work with the new version. I'd suggest asking someone from your school/institution Canvas team (usually located in the eLearning / IT / Digital Education areas) whether they have done any changes lately. You could also have them take a look at the error to do some troubleshooting with you. We in the Instructure Community can offer a lot of guidance on Canvas LMS and other Instructure products, but digging into issues like this is hard because we are just other users from around the world, and do not have any direct access to your course or Canvas environment ourselves.
I hope this post provides a direction for you to move forward on this.
-Chris
Hi @HortonShine2
Since an LTI is a link to an external tool outside of Canvas, an error with an LTI is not really something that can be diagnosed without knowing what tool or service it's connecting to, and how the LTI is configured.
What external tool are these assignments linked to? If you go to Settings > Apps in the course, do you see the App/LTI for that external tool? Do the assignments function properly in the course that you're importing from?
New: "When attempting to copy a course using the 'Copy this Course' feature, an error occurred: 'An issue occurred during the course copy operation. Please reload the page and try again.'". Please adivce.
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