I was receiving email notifications from Canvas before and then it randomly stopped and now it's saying that Canvas is unable to send me emails to my school email which hasn't changed at all, and I can't delete it I can only add an email.
Hello @Kelly77 ...
Within Canvas, please try clicking on the "Account" global navigation icon on the left-hand side of your screen. Then, in the fly-out menu that appears, select "Settings". On the right side of the screen that appears, under "Ways to Contact", what do you see next to your e-mail address? By chance, do you have an icon that looks like a circle with an exclamation point next to it? If so, then that may be the reason why you are having difficulties with this. You'd want to reach out to your school's Canvas administrator or someone from your school's Online Learning / eLearning / Distance Education team so that they could help you get this resolved. I used to be a Canvas administrator at a Technical College, and I would occasionally see that icon appear next to e-mail addresses, and I would have to contact our Customer Success Team at Instructure (the folks that make Canvas) to help get that exclamation point removed. I'm not sure if this is exactly the same case for you, but it was the first thought that I had as I read through your question. I hope it may be of some help to you.
Hi folks — I imported a course from another school, no problem! It’s also for a different course, so for obvious reasons I need to delete the existing assignments. I created a new assignment group and moved them into it, but when I click Delete Group and choose "Delete its assignments", I get the little spinny loading…
I'm not sure that this is the right place to post about this, but I was wondering if anyone has a fix for how the scroll bar for the entire page covers the scroll bar for just a document viewed in Canvas. The scroll bar for a document will stay visible until one attempts to interact with it, at which point the bar for the…
Hi There, We are in the process of transitioning to Canvas this year and were wanting to connect with any other MYP schools to see how you setup Assignment and grading under your modules. Or you could guide us to any resources you may have.
After using Canvas for a while, I picked up a small habit that’s saved me some last-minute stress with written submissions. Even when drafts are original, longer explanations and summaries tend to reuse common phrasing, especially in research-heavy assignments. Before submitting, I usually do a quick cleanup pass to reduce…
In the "How do I use the Learning Mastery Gradebook" page, under "Student scores" (https://community.instructure.com/en/kb/articles/660932-how-do-i-use-the-learning-mastery-gradebook-to-view-outcome-results-in-a-course#view-student-scores), the displayed gradebook shows a little colorful square and also points for each…
