I was receiving email notifications from Canvas before and then it randomly stopped and now it's saying that Canvas is unable to send me emails to my school email which hasn't changed at all, and I can't delete it I can only add an email.
Hello @Kelly77 ...
Within Canvas, please try clicking on the "Account" global navigation icon on the left-hand side of your screen. Then, in the fly-out menu that appears, select "Settings". On the right side of the screen that appears, under "Ways to Contact", what do you see next to your e-mail address? By chance, do you have an icon that looks like a circle with an exclamation point next to it? If so, then that may be the reason why you are having difficulties with this. You'd want to reach out to your school's Canvas administrator or someone from your school's Online Learning / eLearning / Distance Education team so that they could help you get this resolved. I used to be a Canvas administrator at a Technical College, and I would occasionally see that icon appear next to e-mail addresses, and I would have to contact our Customer Success Team at Instructure (the folks that make Canvas) to help get that exclamation point removed. I'm not sure if this is exactly the same case for you, but it was the first thought that I had as I read through your question. I hope it may be of some help to you.
I am trying to download a single submission that has been annotated by a grader using the API. Does anyone know how to do this? I am using Python using the canvasapi and requests libraries to query the preview_url in the submission attachments. import requests from urllib.parse import urljoin preview_url =…
Is there a trick to importing a rubric when using the Canvas rubric template? I download the csv file and fill in the Canvas Rubric template from the Enhanced Grading feature and nothing happens when I try to upload it. It only shows the file name, but not it's size. Yes, it is still a CSV. I've tried removing all symbols…
With the new SpeedGrader UI, we are seeing student names appear in the page title even when the “Hide student names” setting is enabled. When using Classic Quizzes, there is no option within the quiz settings to enable anonymous grading, so we rely on instructors using the hide student names setting in SpeedGrader to…
Speedgrader chaning file name when being downloaded. Speedgrader: When downloading a submitted assignment, the file name is being changed to an unrecognizable name — (Student's actual name was part of the file name — changed for privacy.) Ideas???
We are all familiar with the standard Course Calendar, where assignment due dates are automatically added. However, at my institution, we structure our assignments as Challenges that develop over a period of time, rather than just a single deadline. Currently, the calendar only highlights the "end point." It would be a…
