Hey everyone,
For some reason I have one module which doesn't load, for a split second it says 'page loading' and right after the page is just blank. It seems to be the case for just one module, all others seem to be working/loading. I tried different devices and browsers and have the same problem with the exact same module for all of them.
Link: https://onlineclassroom.wsetglobal.com/courses/2185/pages/4-dot-1-elearning-lessons-principal-black-grape-varieties?module_item_id=109786
Kind Regards,
Yasmine
Hi Yasmine. Do you have access to the Edit button for the page? There may be something in the page design or the html that is stopping it from rendering properly.
Hi there YasmineVrancx,
Thank you for taking the time to post in the community. Sorry, the modules are not behaving properly in your course. When you have a moment I recommend submitting a case to Canvas Support by clicking the "?HELP" button on the left side of your Canvas page. Please be sure to include a link to at least 1 example of a module where you are seeing the screenshot you so kindly attached. Support should be able to look at the module to see what is going on.
Lastly, I recommend checking to make sure your browser is up to date. That is sometimes a factor in pages loading incorrectly. Here is a guide on browser requirements for Canvas.
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