I am trying to take an interactive quiz with an attached video for a course I am enrolled in. The video will not load. I have tried multiple browsers and multiple PC's.
Hi @Limepally,
You'll likely want to reach out to your local school/institution support team for this. I can tell from your screenshot that the video is actually from a product called Kaltura, which integrates with Canvas, not from Canvas itself. Unfortunately, that adds a lot of complexity to this situation, and is something community users aren't going to be able to provide a ton of help with (especially since you already tried multiple browsers).
I apologize that we can't offer much more assistance here.
-Chris
Hello! A caution to my fellow Admins and support folks that Instructure updated their live-chat link (the one in the "(?) Help" menu, if you license their Support Chat service) fairly recently, but the old broken one is still online and appears as if it still functions. If someone hits the old link, after entering their…
I have been asked to discover whether Canvas Catalog can accept eCheck payments. My thought is that since Catalog is configured to redirect to a payment form at our Payment Gateway, that this might be more a question of configuring an additional option into the Catalog and payment gateway settings. Has anyone done this?
One of the teachers has registered for Google Services in her Canvas account. However, she is unable to link the Google Assignment LTI as an external tool for assignment submissions. The error message is "account not linked" after clicking continue at this step: When I try to go into this teacher's course as an admin and…
Hello Canvas Community, Our institution is planning a migration from Banner to Workday Student and is beginning to evaluate the best approach to integrating Workday with Canvas. Our current integration is: Banner → Ethos API → ILP → Canvas We would like to learn from other institutions that have already migrated to Workday…
The line between "skills" and "competencies" gets blurry fast, and "learning how to learn" means different things depending on who you ask. We're putting together an Educast 3000 podcast episode on all of it, and your questions will shape the conversation. Curious how to teach students to learn independently, what the…