student view

EdwardKonsevick

I'm not able to get out of studentt view.

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greydon

Hello @EdwardKonsevick

Thank you for contacting the Instructure Community. We're sorry to hear you've been experiencing issues with exiting student view. Are you on a browser or the app? It is likely your internet browser and we recommend clearing the cache and cookies or trying another browser.

In Chrome
On your computer, open Chrome.
At the top right, click the three dots
Click settings
On the left, choose Privacy and Security
Then, clear browsing data
At the top, choose a time range. To delete everything, select All time. I suggest at least 4 weeks
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.

If you are using the Canvas app currently we also recommend doing the same thing:

What Student app options can I manage from my iOS ... - Instructure Community

If that doesn't work, try closing the browser completely and/or trying a different one. Or next you could try a different device or wifi. You should be able to exit by clicking "leave student view" in the bottom right corner. Hopefully this helps.

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