Hi,I'm WGHGP Weliketiya(2313015). My canvas is not working. My subjectsare not showing on the canvas(Not all subjects only 5CS031-NetworkSecurity). Please find the attachment and help me to fix this. This isvery urgent.
Please add subject 5CS031-NetworkSecurity to my Canvas.
Hello @Hasitha_2313015
Thank you for contacting the Instructure Community. We're sorry to hear you've been experiencing issues with using Canvas. It is likely your internet browser and we recommend clearing the cache and cookies or trying another browser.
In ChromeOn your computer, open Chrome.At the top right, click the three dots Click settingsOn the left, choose Privacy and SecurityThen, clear browsing dataAt the top, choose a time range. To delete everything, select All time. I suggest at least 4 weeks Next to "Cookies and other site data" and "Cached images and files," check the boxes.Click Clear data.
If that doesn't work have you tried another browser, device, or app? Some schools restrict courses for a number of reasons - if you had the course before and can log in - click on Courses on the left and then All Courses. Do you see it here? If not you may need to contact your school directly to confirm enrollment and/or that the school settings haven't hidden the course from all students.
Hi @Hasitha_2313015 …
In addition to the information that you got from @greydon, Canvas Community members are not able to help you get access to your courses that you may be missing from your Canvas Dashboard view. This would be something that you would need to have a conversation with folks at your school about. For example, you might try reaching out to your school’s Online Learning / eLearning / Distance Learning department to see if they could help you with this.
Also, in the screenshot you shared, click on the “All Courses” link in that left-hand slide-out menu below the names of the courses. On the screen that appears, do you see the names of the courses that you are looking for? If so, they may not be published yet, and your instructor would need to publish the courses so that you and your classmates can get access to the content. If, however, you do not see your courses listed on the “All Courses” screen, then I would highly recommend reaching out to folks at your school so that you can get this remedied as soon as possible.
How do I view all my Canvas courses as a student?
Hopefully this extra bit of information will be of some help to you. Good luck!!! Keep us posted.
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