I have updated my browswer and I am still getting the error message about my browswer not being usable when I am using the newest version of Chrome. Help
Hi @JenniferAlley ...
Can you please try going to What are the browser and computer requirements for Instructure products? and see what the built-in browser check on that page tells you? In general, Google Chrome and/or Mozilla Firefox are both good browsers to use when navigating around Canvas. (I've even had relatively good luck with the Microsoft Edge browser.)
Also, you might want to try and install Mozilla Firefox as an alternative browser just in case Chrome doesn't work for you for some reason.
If neither of those work, I would suggest reaching out to Canvas Support to see if they have any other suggestions for you.
Please keep us posted here in the Community if we can help with anything else...thanks!
I have a quiz set for 2 hours and its availability window set for 2.5 hours. During the exam I receive the warning message as follows: Please note that the adjusted time limit you've set extends beyond the "Until Time" of [Apr 16, 2026, 11:30 AM] for this quiz. The quiz will automatically submit at the "Until Time" you've…
Hi, we have noticed some changes in the way Canva docs or files are able to be embedded live. Canva is integrated via LTI 1.3 in our Canvas Has Canvas recently changed how it handles unauthenticated external iframe embeds, specifically for tools like Canva? Are public Canva embed iframes (canva.com/design/.../view?embed)…
Summary:The Learning Mastery Gradebook allows drag-and-drop reordering of outcome columns, and this triggers a call to /api/v1/courses/:course_id/assign_outcome_order. The API returns 204 No Content (success), but the column order does not persist after page refresh. Steps to Reproduce: Open Learning Mastery Gradebook for…
Hi all, Quick question about the Gradebook color status for a 2-part checkpoint discussion. If a student completes the first due date (initial post) but does not complete the required replies by the second due date, is there any way for Canvas to automatically show a color (e.g., missing/late) instead of staying as…
Canvas Portfolios provide a powerful platform for students to document their learning journey, reflect on their progress, and showcase competencies. However, in programs where multiple educators are involved in assessment—such as team teaching, moderation, or competency-based evaluation—there are important questions about…