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Entire Module Disappeared from Course

TrishaMeyer1

i am trying to resolve an issue for one of our teachers. An entire Module disappeared first from her Sandbox course and some time later from her actual published course. Why would this happen? All the other Modules seem to be unaffected. I tried the /undelete feature, but nothing showed up.

One thought I had was that perhaps it contained copyrighted material used without permission. But I've never heard of such a thing happening. Would Canvas remove content without notifying the user?

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Accepted answers

TrishaMeyer1

Final update to this thread - it was the result of user behavior. Thank you for your suggestions and advice!

All comments

Chris_Hofer

@TrishaMeyer1 ...

That sounds pretty odd. I've never had a module disappear on its own before. I would think someone would have had to manually click on the option for the module to manually delete it from the course. The module should still exist in your Canvas "test" or "beta' environment. Have you tried looking there?

Don't forget to log out of either of these environments before returning to your regular "production" environment (the environment that you normally log into on a daily basis).

How do I log out of Canvas as an instructor?

You might want to contact Canvas Support on this.

How do I get help with Canvas as an instructor?

My $0.02 for what it's worth. Hope this helps a bit.

TrishaMeyer1

Thanks, I don't have the ability to get into the test or beta mode right now. Someone else is working on that, but I noticed that there are no Assignments labeled as being in that Module, and there are no "orphaned" assignments, either. They are all assigned to Modules, just not that one. Even if the user accidentally deleted the Module, wouldn't the Assignments still be available on that tab? It seems EVERYTHING has just vanished.

TrishaMeyer1

Final update to this thread - it was the result of user behavior. Thank you for your suggestions and advice!

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