The "pair with observer" button doesn't exist in my account in the place the support video it said it would. Where is it?
Hi! If I am understanding your issue correctly, you might try Pair with Student rather than Pair with Observer. Depending on your situation, these two method pair observers pair with students.
For parents and guardians, students or their instructors generate a pairing code, then the observer enters the code (in a couple of different places, depending on previous observer status).
For instructors/non-guardians, the instructor adds the observer to the course, then connects the observer to the student via the LINK TO STUDENTS option on the course PEOPLE page. See the image below. If you are an instructor and don't see this link, contact your canvas admin.
For more detailed information, check out these resources. 🙂
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