I have students who are uploading assignments and all I see is the work count. I do not receive their actual document. This is happening to a lot of my students. What do I tell the students?
Hi @MargaretMoore ...
A few questions for you:
If you can help answer these questions and provide any other information you think would be helpful in troubleshooting, that would be great. If you include any screenshots, be sure to blur out any student names/grades to protect student information and follow FERPA guidelines.
Looking forward to hearing back from you...thanks!
Hi @MargaretMoore
I was just investigating this behavior for one of our faculty members. It looks to me like it's an issue with the right panel on Speedgrader not updating all fields--the WC field in particular--when moving from one student to the next.
When viewing the Speedgrader panel for a student with no submission, we noticed that Speedgrader still showed a word count. However, it matched the word count for the first student displayed in the Speedgrader roster. So, it seems that Speedgrader was still displaying the word count value for the submission that was shown when we just opened Speedgrader for the assignment.
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