hello,
I am unable to login in to my account, I have reset my password and still have issues. Can someone help?
Mariam Hoq
Hello @MariamHoq
Thank you for contacting the Canvas Community. We're sorry to hear you've been experiencing issues with logging in.
Here is the Canvas guide:
https://community.canvaslms.com/t5/Student-Guide/How-do-I-reset-my-password-as-a-student/ta-p/409
If that option isn't there for you, then you will need to contact your school directly and they can assist getting you in.
It could also be your device or browser and we recommend clearing the cache and cookies or trying another browser.
In ChromeOn your computer, open Chrome.At the top right, click the three dots Click settingsOn the left, choose Privacy and SecurityThen, clear browsing dataAt the top, choose a time range. To delete everything, select All time. I suggest at least 4 weeks Next to "Cookies and other site data" and "Cached images and files," check the boxes.Click Clear data.
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