Grades Save, yet Yellow Dots Remain?

agdeyoe

Hello!

 

I am a tech coach/Canvas admin here. I am working with a teacher who is reporting a weird glitch and wanted to know if it was anything we can fix on our end, or if it's an issue with Canvas. Has anyone else encountered this issue before? The teacher report states:

• This is an issue I brought up before, wondering if there is something canvas can do about it. In speed grader you have to hit update 2-4 times before the grade registers in the box on the right. While hitting it once will have it show up in the grading section, it keeps the yellow (needs to be graded) dot next to the kids name unless you hit it repeatedly. This is getting quite time consuming and frustrating. Thanks!

Ron_Bowman

@agdeyoe -

I do not see that behavior, but I am a little confused by what the teacher stated.  What do they mean by hit  "update"  in speed grader?  I don't have an update option in speedgrader for quizzes(classic) or assignments.  Can you get a different description from the teacher?(I need it, but someone else on the forum may have more experience with this area).  What type of assignment are they grading and what is the update button they are referring to

There is the submit button for the comments.  In speedgrader, I have always been able to enter the grade in the grade box and then if I click on the box for comments the score is recorded and the student gets a check mark.  Also, I just noticed that when viewing a students ungraded submissions in speedgrader there is a white circle on my instance next to the student name - in the actual drop down list it is the yellow dot.