Every time I log into canvas on my computer, it tells me that my password is wrong. I have tried changing my password again but Im not getting a reset email. I need help...
Good morning, @EmmaSutton ...
Every school that uses Canvas has a different process for their login credentials (username/password). I would highly suggest that you reach out directly to your school's Online Learning / eLearning / Distance Education department or someone from your school's IT / Help Desk department to help you with the password issues you are experiencing. Someone from your school should be able to help you. I'll also provide you with a handful of Canvas Guides just in case you need them:
Hopefully these links will help and you'll be able to get in touch with someone at your school soon. Good luck to you!
Hi @EmmaSutton -
It looks like you were able to access your account about 10-minutes ago. If so, awesome!
If you're still having issues with your password, you'll need to reach out to your school - Nutritional Therapy Association has its own Canvas Administrator which can assist in password resets. 🙂
My school will be getting a new teacher who’s never taught a course, so I just will share my assignments/quizzes with them. I know of the Send To feature, but if I do that for a quiz with item banks, will they have the control to edit the item banks on their end without editing my original item banks (meaning it gets…
Hello! A caution to my fellow Admins and support folks that Instructure updated their live-chat link (the one in the "(?) Help" menu, if you license their Support Chat service) fairly recently, but the old broken one is still online and appears as if it still functions. If someone hits the old link, after entering their…
I have been asked to discover whether Canvas Catalog can accept eCheck payments. My thought is that since Catalog is configured to redirect to a payment form at our Payment Gateway, that this might be more a question of configuring an additional option into the Catalog and payment gateway settings. Has anyone done this?
One of the teachers has registered for Google Services in her Canvas account. However, she is unable to link the Google Assignment LTI as an external tool for assignment submissions. The error message is "account not linked" after clicking continue at this step: When I try to go into this teacher's course as an admin and…
Hello Canvas Community, Our institution is planning a migration from Banner to Workday Student and is beginning to evaluate the best approach to integrating Workday with Canvas. Our current integration is: Banner → Ethos API → ILP → Canvas We would like to learn from other institutions that have already migrated to Workday…