Good Morning.
I am look for the 800- number for canvas support.
Thanks
Carl
Hi @CarlLindblade ...
Every school that uses a paid Canvas environment has different support options that may be available. Some schools pay for Canvas Support...while some schools have in-house Canvas support. When you sign in to Canvas, some of your help options might be displayed on your "Help" icon:
You're going to need to reach out to folks at the Community College system of New Hampshire. I found this page on their website for you:
Canvas Support Information - Community College System of New Hampshire (ccsnh.edu)
I hope this will help! Good luck with these conversations you'll have at your school!
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