When I clicked to log in, it takes me to the DOE main landing page.
What do I do?
Hello @angelv !
Thank you for reaching out to us in the Community!
I'm sorry to hear that you are experiencing difficulties logging into Canvas! I am going to recommend that you reach out to Canvas Support through your school's designated phone and chat options. Our Support team can help you determine why you are unable to login and can help you find a resolution.
Hello! A caution to my fellow Admins and support folks that Instructure updated their live-chat link (the one in the "(?) Help" menu, if you license their Support Chat service) fairly recently, but the old broken one is still online and appears as if it still functions. If someone hits the old link, after entering their…
Hi, I'm reading that Amazon is blocking Meta's Muse from making purchases there. Could Instructure have Canvas instances block AI agents similarly - or, leave institutions with the ability to choose to block, etc. etc.? Limiting access tokens is great and all, but we're pretty sure all these web browsers with AI enabled,…
I have been asked to discover whether Canvas Catalog can accept eCheck payments. My thought is that since Catalog is configured to redirect to a payment form at our Payment Gateway, that this might be more a question of configuring an additional option into the Catalog and payment gateway settings. Has anyone done this?
One of the teachers has registered for Google Services in her Canvas account. However, she is unable to link the Google Assignment LTI as an external tool for assignment submissions. The error message is "account not linked" after clicking continue at this step: When I try to go into this teacher's course as an admin and…
Hello Canvas Community, Our institution is planning a migration from Banner to Workday Student and is beginning to evaluate the best approach to integrating Workday with Canvas. Our current integration is: Banner → Ethos API → ILP → Canvas We would like to learn from other institutions that have already migrated to Workday…
