A student reached out saying she cannot join the course. The student already uses Canvas but it won't accept her password. She has done the password reset twice and it has not sent anything. Is there a reason she cannot be added to my course?
Hi @JamieC1
Thank you for contacting the Canvas Community. We're sorry to hear that a student has been experiencing issues with reseting their password. If the student is not receiving the reset password emails, they can try opening an incognito mode window and try requesting the password reset email again. If they still do not receive it, they will want to verify they are using the correct email. If they still cannot log in, they will need to contact your school Canvas admins for help with this matter.
Hi, we have noticed some changes in the way Canva docs or files are able to be embedded live. Canva is integrated via LTI 1.3 in our Canvas Has Canvas recently changed how it handles unauthenticated external iframe embeds, specifically for tools like Canva? Are public Canva embed iframes (canva.com/design/.../view?embed)…
Summary:The Learning Mastery Gradebook allows drag-and-drop reordering of outcome columns, and this triggers a call to /api/v1/courses/:course_id/assign_outcome_order. The API returns 204 No Content (success), but the column order does not persist after page refresh. Steps to Reproduce: Open Learning Mastery Gradebook for…
Hi all, Quick question about the Gradebook color status for a 2-part checkpoint discussion. If a student completes the first due date (initial post) but does not complete the required replies by the second due date, is there any way for Canvas to automatically show a color (e.g., missing/late) instead of staying as…
Canvas Portfolios provide a powerful platform for students to document their learning journey, reflect on their progress, and showcase competencies. However, in programs where multiple educators are involved in assessment—such as team teaching, moderation, or competency-based evaluation—there are important questions about…
Hi There, We are in the process of transitioning to Canvas this year and were wanting to connect with any other MYP schools to see how you setup Assignment and grading under your modules. Or you could guide us to any resources you may have.